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If You Need Assiistance
Or
Service
This section is designed to help you save the cost of a service call. First we outline p I jsible problems,
their causes and their solutions. However, you may sti I Ineed assistance or service. \IJhen calling our
Consumer Assistance
Center for help or calling for ser Lice, you will
need
to provid~m i mmplete descrip-
tion of the problem, your appliance's
complete model :111d serial numbers and the purchase date. (See
page 2.) This information is needed to respond to your quest
properly.
1. Before
calling
for assistance
. . .
Performance
problems often result from little things yo i can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It couk I
:save you
the cost of a servia I call.
PROBLEM
Nothing will
operate
The oven will
not operate
The surface
unlts will not
operate
Control knob(s)
will not turn
me
--
POSSIBLE CAUSE
SOLUTIf I'M
.-
--
The power cord is not plugged
Plug the power cord intc 3 live circuit with
into a live circuit with proper
proper voltage. (See lrr.s:illlation Instruc-
voltage.
tions.)
A household fuse has blown OI 3.
Replace household fu:;e or reset circuit
circuit breaker has tripped.
breaker.
--
-_
The Oven Selector is not turne j
Turn the Oven Selector
CI BAKE or
to BAKE or BROIL
BROIL.
The Oven Temperature
Contrc I is
Turn the Oven Tempera :ure Control to a
not turned to a temperature
temperature
setting.
setting.
--
--
A household fuse has blown OI 3.
Replace household fuse or reset circuit
circuit breaker has tripped.
breaker.
Surface units are not plugged i 1
Plug surface units in all 1 t e way. (See
all the way.
"Replacing'
on page 1!3. I
The control knobs are not bein J
Push control knobs in IX fDre turning to a
set correctly.
setting.
--
-_
You are not pushing in before
Push control knob(s) in I nafore turning to
turning.
a setting.
--
--
continued on nl, d page
25
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