Whirlpool TER20WOY Use And Care Manual page 27

2. If you need assistance . . .
Call Whlrlpool Consumer Asslstanca Center
telephone number. Dial free from anywhere In
the U.S.:
1-800-253-1301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, rmmmend a qualified
service company in your area.
lf you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, MI 49022
Please include a daytime phone number in your
correspondence.
3. If you need service . . .
Whirlpool has
a
nationwide
- network of authorized
WhirlpooP" service compa-
nies. Whirlpool service
technicians are trained to
fulfill the product warranty .and provide after-
warranty service, anywhere in the United States.
To ktcate the authorized Whirlpool service
company in your area, call our Consumer
Assistance Center telephone number (see
Step 2) or look in your telephone directory Yellow
Pages under:
4. If you need FSP replace-
ment parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement part
for your Estate appliance. FSP repl=ment
parts will fit right and work right, because they
are made to the same exacting specifications
used to build every new Estate appliance.
To locate FSP replacement parts in your area,
refer to Step 3 above or call the Whirlpool Con-
sumer Ass'itance Center number in Step 2.
5. If you are not satisfied with
how the problem was
solved . . .
l
Contact the Major Appliance Consumer Actiin
Panel (MACAP). MACAP is a group of inde-
pendent consumer experts that voices con-
sumer views at the highest levels of the major
appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer and Whirlpool have failed
to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
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