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ADDER SmartView Multiscreen SVMS2-QUAD Installation And Use Manual

Smartview multiscreen installation and use
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SMART V V i i e e w w
MULTISCREEN
www.addertec.com
SVMS4-QUAD
4 port SmartView Multiscreen
with 4 monitor connections
SVMS4-DUAL
4 port SmartView Multiscreen
with 2 monitor connections
SVMS2-QUAD
2 port SmartView Multiscreen
with 4 monitor connections
SVMS4-DUAL
2 port SmartView Multiscreen
with 2 monitor connections
Remote Control Pad/Display
RC1

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Summary of Contents for ADDER SmartView Multiscreen SVMS2-QUAD

  • Page 1 SVMS4-QUAD 4 port SmartView Multiscreen with 4 monitor connections SVMS4-DUAL 4 port SmartView Multiscreen with 2 monitor connections SVMS2-QUAD 2 port SmartView Multiscreen with 4 monitor connections SVMS4-DUAL 2 port SmartView Multiscreen with 2 monitor connections Remote Control Pad/Display...

  • Page 2: About This Manual

    Part No. ADD0040/1 All rights reserved. Whilst every precaution has been taken in the preparation of this manual, Adder Technology Ltd assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
  • Page 3 Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of one year from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, Adder will replace or repair it free of charge.

  • Page 4: Radio Frequency Energy

    Radio Frequency Energy Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 89/336/EEC This equipment has been tested and found to comply with the limits for a class B computing device in accordance with the specifications in the European standard EN55022.

  • Page 5: Table Of Contents

    Contents 1. Introduction ... 6 1.1 Key features ... 6 1.2 Package contents ... 8 1.3 Remote controller contents ... 8 1.4 Product information ... 9 2. Installation ... 12 2.1 What you will need ... 12 2.2 Mounting the SmartView Multiscreen ... 13 2.3 Connecting your devices ...
  • Page 6 3. Using the SmartView Multiscreen ... 23 3.1 Power on status ... 23 3.2 Front panel keys and remote controller... 23 3.3 Status display... 24 3.4 Switching operation... 25 3.5 Keyboard hotkey control ... 25 3.6 Mouse control... 26 3.7 RS232 control ... 27 3.8 Cascading SmartView Multiscreens ...

  • Page 7: Introduction

    1. Introduction Thank you for purchasing the SmartView Multiscreen. Your SmartView Multiscreen is a high performance Keyboard, Video monitor and Mouse (KVM) sharing device which supports a wide range of PC hardware and software platforms. The Multiscreen is a new concept in KVM switches and enables you to benefit from all the convenience of the proven SmartView switches whilst taking advantage of the multiple monitor facilities available on many modern computers.
  • Page 8 Intelligent switching feature enables users to switch between all ports or just the active ports. Mixed AT/PS2 keyboards and PS2/RS232 mice supported as standard. Flash upgradeable - SmartView Multiscreen's firmware may be upgraded by connecting a computer's serial port and running a download program. Can be cascaded to provide a video switching network.

  • Page 9: Package Contents

    Supports very wide range of software including Windows 3.X, WFWG, 95, 98, 2000, NT,ME, XP, DOS, Unix, Linux, NetWare, OS/2, BSD etc. Supports the additional shortcut, web access and media control keys found on extended keyboards. May be connected to AdderView GEM products for synchronised switching applications.

  • Page 10: Product Information

    1.4 Product information Figure 1 - SmartView Multiscreen front view SmartView Multiscreen Installation and Use Page 9...
  • Page 11 Figure 2b - SmartView Multiscreen rear view ( Figure 2c - SmartView Multiscreen rear view ( SmartView Multiscreen Installation and Use Page 10...
  • Page 12 SmartView Multiscreen Installation and Use Page 11...

  • Page 13: Installation

    2. Installation 2.1 What you will need Cables to connect the SmartView Multiscreen to each of your PC keyboard, video and mouse ports. Cable specifications are given in appendix A. For convenience we suggest that you connect your keyboard, mouse and first video port using an Adder 3-in-1 combination cable.

  • Page 14: Mounting The Smartview Multiscreen

    2.2 Mounting the SmartView Multiscreen The SmartView Multiscreen has been designed for use on a desktop or shelf in close proximity to the user’s monitor and peripherals. The optional remote controller may be used if you wish to locate the SmartView Multiscreen on a desk or shelf that is some distance from the monitor and peripherals.

  • Page 15: Interface Powered' Operation Without The Optional Power Adapter

    to the mouse and/or keyboard not being recognised by the computers when they are switched on. 2.4 ‘Interface powered’ operation without the optional power adapter The SmartView Multiscreen draws its power from the connected computers via the keyboard cables. A single keyboard connection is normally sufficient to power the SmartView Multiscreen provided that the cable is no longer than 5 metres.

  • Page 16: Summary Of Smartview Multiscreen Configuration Options

    To enter configure mode at power on: Switch off all the attached PCs and the SmartView Multiscreen. Hold down the front panel key whilst powering on the SmartView Multiscreen. Remember that the SmartView Multiscreen draws its power from any attached PC via the keyboard cable and so will power itself on when the attached PC is switched on or when the optional power adapter is connected.
  • Page 17 L1 - SmartView Multiscreen locks on to active ports only during autoscanning (default) L2 - SmartView Multiscreen locks on to every port during autoscanning L3 - SmartView Multiscreen powers on in autoscan mode and locks on to active ports only L4 - SmartView Multiscreen powers on in autoscan mode and locks on to all ports L5 –...

  • Page 18: Resetting The Smartview Multiscreen Without Disconnecting Your Devices

    U7 – Cycle between all ports when switching with ‘Hotkeys + Tab’ or three button mouse (default) U8 – Cycle between active ports only when switching with ‘Hotkeys + Tab’ or three button mouse H1 - Hotkey combination is CTRL + ALT + command key (default) H2 - Hotkey combination is CTRL + SHIFT + command key H3 - Hotkey combination is ALT + SHIFT + command key H4 - Hotkey combination is RIGHT ALT + command key...

  • Page 19: Other Useful Installation Information

    2.9 Other useful installation information PC boot up sequence - When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by the particular operating system. It is necessary for the SmartView Multiscreen to be attached and powered on during this sequence so that it can give the required responses and keep track of all the modes and settings requested by each of the connected PCs.

  • Page 20: Hot Plugging The Smartview Multiscreen Into Running Systems

    Multiscreen, press the front panel key again. A complete power off reset of the connected keyboards and mice will then be performed. This function only resets the shared keyboard and mice that are plugged into the control port. It does not affect the status of any of the other ports on the switch or the CPU connections.

  • Page 21: Upgrading The Smartview's Flash Memory

    Type of mouse / system Connected at bootup PS/2 PS/2 IntelliMouse / SmartView MS IntelliMouse / SmartView MS To restore lost mouse movement on a CPU connected to the SmartView Multiscreen: 1) Select the CPU that has lost its mouse movement 2) Press the select key on the front of the SmartView Multiscreen for 5 seconds until ‘C’...
  • Page 22 DOS. Upgrade cables may be purchased for Adder Technology or may be made using the wiring specification given in Appendix A4. You will also need to download the latest version of the SmartView Multiscreen firmware which is available free of charge at www.addertec.com.
  • Page 23 Step 5 - Run the upgrade program The latest version of the SmartView Multiscreen firmware is available from the Adder Technology website at www.addertec.com. The SmartView Multiscreen uses the same firmware as the AdderView GEM product. The program and data files are supplied as a pair e.g.

  • Page 24: Using The Smartview Multiscreen

    3. Using the SmartView Multiscreen This section explains the general operation of the SmartView Multiscreen. We recommend that you read this section before starting to use the product. 3.1 Power on status At power on the SmartView Multiscreen selects computer 1 and displays '1'. If a password has been set then ‘P’...

  • Page 25: Status Display

    particularly useful in applications where the SmartView Multiscreen is located away from the desktop. The remote controller can be conveniently attached to your keyboard with a couple of Velcro strips to give instant channel information and key control. 3.3 Status display The status display usually shows the currently selected port.

  • Page 26: Switching Operation

    3.4 Switching operation When you select a port, your keyboard and mouse will control the computer that is connected to that port and the video feeds from that that computer will be displayed on the monitors. For example, if you select channel 2 then the video signal arriving at port 2A will be sent to the monitor that is attached to port A.

  • Page 27: Mouse Control

    and displays 0. The video signal is switched off. If a password has not been set then the SmartView Multiscreen can be re-enabled by selecting a channel. If a password has been set then the SmartView Multiscreen displays 'P' to indicate that a valid password must be entered to unlock the switch.

  • Page 28: Rs232 Control

    SmartView Multiscreen Installation and Use Page 27...
  • Page 29 A typical cascade of two SmartView Multiscreens For example, consider a situation where two SmartView Multiscreen units are connected together as shown above. To connect to the computer attached to port 3 on SmartView Multiscreen B the user would hold down the hotkey keys then press ‘2’...

  • Page 30: Synchronising Smartview Multiscreens For Multiple Video Head Applications

    ‘2’ of the first SmartView Multiscreen unit A. For example to connect to port 3 on the SmartView Multiscreen cascaded off port 2 of your first SmartView Multiscreen use: ba 2 press press 3.9 Synchronising SmartView Multiscreens for applications that require synchronised switching of more than four monitors A single SmartView Multiscreen supports up to four monitors.
  • Page 31 Synchronised SmartView Multiscreens used to switch eight video channels together SmartView Multiscreen Installation and Use Page 30...

  • Page 32: Smartview Multiscreen Configuration Options

    4. SmartView Multiscreen configuration options All the options described in this section are entered in SmartView Multiscreen configure mode - see section 2.6 for instructions on entering configure mode. 4.1 Screen saver time delay SmartView Multiscreen contains a programmable screen saver which will blank the display after the set time delay with no keyboard or mouse activity.

  • Page 33: Mouse Mode And Mouse Switching Of Channels

    L1 - SmartView Multiscreen only locks on to active ports during autoscanning (default) L2 - SmartView Multiscreen locks on to every port in turn during autoscanning L3 - SmartView Multiscreen powers on in autoscan mode and locks on to active ports only L4 - SmartView Multiscreen powers on in autoscan mode and locks on to all ports T1 - 2 seconds autoscan delay time before switching to next port (default)
  • Page 34 The SmartView Multiscreen supports ‘Internet Mice’ that are compatible with the Microsoft IntelliMouse. These are fitted with a wheel or other scroll control and sometimes have additional buttons. Examples are: Microsoft IntelliMouse Logitech Pilot Mouse + Logitech MouseMan+ Genius NetMouse Genius NetMouse Pro Standard PS/2 and IntelliMouse compatible mice can be connected to the control port.

  • Page 35: Keyboard Hotkey Combination

    4.4 Keyboard hotkey combination The keyboard hotkey combination is used to change a channel, set autoscan mode or secure the product (so that the password needs to be typed before it can be used again). The following keyboard hotkey combinations can be selected. These hotkey combinations are used together with the command keys to trigger the required SmartView Multiscreen function.

  • Page 36: Setting A Security Password

    the factory default states by typing to restore mouse function on disconnected PS/2 CPU mouse connections. F1 - Display firmware first digit (Note: F1 is F2 - Display firmware second digit F3 - Display firmware third digit F5 - Restore PS/2 mouse function to the currently selected CPU’s mouse port F6 - Restore IntelliMouse function to the currently selected CPU’s mouse port F8 - Reset all configurations to factory default settings.

  • Page 37: Cascade Query Code

    Multiscreen uses query code AD. SmartView Pro (another range of keyboard / mouse / video switches from Adder Technology) units with firmware versions less than 1.09 used query code EF. This was found to conflict with a small number of other (rare) devices that used the same query code so an alternative query code was provided to ensure compatibility.

  • Page 38: Exit Configure Mode

    4.10 Exit configure mode When you have finished configuring any special options, simply type ‘E’ followed by (return) to exit configure mode and return to normal operation mode. The attached computers can now be switched on. SmartView Multiscreen Installation and Use Page 37...

  • Page 39: A - Cable And Connector Specifications

    Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience problems try using shorter cables.
  • Page 40 wish to make use of the DDC (Display Data Channel) capabilities of the SmartView Multiscreen then you will need to use cables that have the DDC signalling lines connected (pins 12 and 15 on the 15-way video connector). Not all video cables have these DDC lines connected.

  • Page 41: Recommended Cables

    Recommended cables: 3-in-1 keyboard, video and mouse combination cable - For convenience, neatness and high video quality we recommend the Adder brand 3-in-1 combination cables for the keyboard, mouse and first video head connections. These cables are constructed with tri-coax video links to ensure that high video quality is maintained. They also support DDC signalling and are colour coded in PC99 specification colours for your convenience.
  • Page 42 A3. Options port pin assignments The 15 way D connector located on the back of the SmartView Multiscreen (labelled OPTIONS / FLASH) provides connections for the remote control module and allows an external RS232 device to control the SmartView Multiscreen. See section 3.7 for more details.
  • Page 43 A.5 RS232 synchronisation cable pin assignments The cable connections shown below are to connect two SmartView Multiscreens together for synchronised operation (see section 3.9) SmartView Multiscreen Installation and Use Page 42...

  • Page 44: B - Problem Solving

    Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the SmartView Multiscreen. Problem: Mouse does not move cursor on screen. Action: Ensure that the mouse and computer are both connected to SmartView Multiscreen before power is connected and ensure that the SmartView Multiscreen is powered on before the attached computer.
  • Page 45 Problem: Mouse moves very slowly but otherwise functions correctly. Action: Change the mouse driver to a Microsoft type or take the action recommended in section 4.9. SmartView Multiscreen Installation and Use Page 44...
  • Page 46 SMART V V i i e e w w MULTISCREEN I N S TA L L AT I O N & U S E ADDER Technology Limited Technology House Trafalgar Way Bar Hill Cambridge CB3 8SQ • England T: +44 (0) 1954 780044 F: +44 (0) 1954 780081 sales@addertec.com...

This manual is also suitable for:

Smartview multiscreen svms4-dualSmartview multiscreen svms4-quadSvms2-dualRc1

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