App Issues; App Or Widget Problems - Motorola Moto e6 User Manual

Fix a problem : App issues

App or widget problems

App or widget missing from home screen
If a widget disappeared from your
an empty spot on your home screen.
If an app disappeared from your home screen, the shortcut for opening the app was removed
and you just need to
If an app disappeared from your list of all apps, you need to
App crashes, won't open or isn't working
After each step, check to see if the issue is fixed:
1. Turn your phone off and then on again.
Press and hold the Power button, then touch Power off.
2. Check that you have not disabled permissions for the app. If any permissions are turned
off, turn them on
3. Update the app.
4. Force stop the app.
services that may be causing your issue.
5. Clear the app's cache.
6. Clear the app's data.
7. Contact the app's developer.
1. Open the Play Store app.
2.
Touch
3. Touch the app and swipe down to see contact information.
8. If all else fails,
Tip: To figure out which third-party app is causing performance problems,
App disabled in safe mode
If apps are disabled because you're in
To exit safe mode, turn your phone off and then on again.
home
add a shortcut.
and try using the app again.
This completely shuts down the app, including any background
This frees up space by removing temporary files.
This erases all data saved in this app.
> My apps & games.
delete the app.
screen, then add the widget
safe mode, you can't use them until you exit safe mode.
by touching and holding
reinstall it.
use safe
202
mode.