How To Get Service Or Assistance - Whirlpool FGS385V Care Manual

LIMITED WARRANTY
ROPER
Appliances
LENGTH OF WARRANTY
(From date of purchase)
FULL ONE YEAR WARRANTY
PRODUCTS COVERED
WHAT WE WILL PAY FOR
All Roper Appliances
Replacement parts and repair labor to
correct defects m materials or
workmanship.
FULL FIVE YEAR WARRANTY
Refrigerators
Freezers
Air Conditioners
Replacement parts and repair labor for
the sealed refrigeration system
(compressor, evaporator, condenser,
drier or connecting tubing) which we
find to be defective in materials or
workmanship.
LIMITED 2ND-5TH YEAR
WARRANTY
Microwave Ovens
Repair or replacement of magnetron
tube which we find to be defective in
materials or workmanship.
LIMITED 2ND-5TH YEAR
WARRANTY
Automatic Washers
Repair or replacement of any part of
the gear case assembly which we find
I
to be defective in materials or
workmanship.
WHAT WE WILL NOT PAY FOR
A. SERVICE CALLS TO:
1. Correct the installation of your appliance.
2. Instruct you how to use your appliance.
3. Replace house fuses or correct house wiring or plumbing.
4. Replace owner accessible light bulbs.
B. Repairs when appliance is used in other than normal, single-family household use.
C. Pick up and delivery. Your appliance is designed to be repaired in the home.
D. Damage to appliance caused by accident, misuse, fire, flood, acts of God, or use of product not approved by us.
E. Any labor costs during the limited warranties.
This Roper appliance is warranted by Whirlpool Corporation, Under no circumstances shall it be liable under this warranty for
incidental or consequential damages and all implied warranties are limited to the same time periods stated in the express warranties
for Roper Brand Appliances. Some states do not allow the exclusion or limitation of incidental or consequential damages or
limitations of how long an implied warranty may last, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Outside the United States, a different warranty may apply. For details, please contact your franchised Roper distributor or military
exchange.
HOW TO GET SERVICE OR ASSISTANCE
If you need service, first see the "Before You Call For Service" section of this book. If you still need service after checkmg this
section, additional help can be found if you:
m Contact your selling dealer for the authorized servicer in your area!
OR
.Phone l-800-44-ROPER (l-800-447-6737) between 8:00 a.m. and 4:30 p.m. Eastern Time, Monday through Friday:
OR
'For further information, write to: Consumer Relations Dept., Roper Brand Appliances, 2000 M-63 North, Benton Harbor, MI 49022:
*When requesting assistance, please provide the model and serial numbers, date of purchase, and a complete description of the
problem. The model and serial numbers are located beneath the removable cooktop (see illustration on page 3).
If you are not satisfied with the service received, contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group
of independent consumer experts that voices consumer views at the highest levels of the malor appliance industry.
Contact MACAP only when the dealer, authorized servicer or Roper Brand Appliance warrantor have failed to resolve your problem:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of your action.
Part No. 36-302195-03-O/4320356
0 1990 Whirlpool Corporation SM Service Mark of Whirlpool Corporation
Printed in U.S.A