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clear its memory and try again. It is quite common to have to repeat this step many times
in order to get the device to reset.
NOTE: If the IVR asks you to enter a password then your device may have been:
a) Customized by Linksys for use by a single VoIP provider
b) Locked by a VoIP provider during their provisioning process.
Refer to the section "Unlocking previously locked devices" later in this guide.
2. Pick up your telephone handset.
Dial **** (do this even if you hear a busy signal)
You will hear a message -
"Linksys configuration menu. Please enter option followed by
the pound
key...", then enter 1 1 0 # on your phone.
You will now hear a message giving you the IP address of your device such as -
"192.168.0.5". Write this number down.
If your device has a built-in router (2102 3102) - do not hang up yet. You will need to
enable web-based configuration, as by default web-based configuration for the WAN port
is disabled. To enable web-based configuration:
You will hear the menu prompt again after acquiring the IP address.
After hearing the prompt dial 7932# followed by 1# then 1 when asked to save the
change.
You should now have the IP address for your device as well as the ability to configure
your device through a web browser.
NOTE 1: If the IVR announces an IP address of 0.0.0.0 then your device has been unable
to obtain an address via DHCP from your network equipment.
NOTE 2: There is an alternative method of enabling the web interface for the WAN port
explained after the 10 step guide.
3. Find out and make a note of the MAC address of your adapter by using the IVR menu
and pressing 140#. The monitoring provider will need this in order enable your adapter
on their server. You will also need it to find your adapter on the provisioning server.
4. Start up an internet browser (Internet Explorer 4 or Firefox 1.0.7 or later) and navigate
to the Provisioning Server Login page at http://www.ipalarms.net/provisionlogin.aspx
5. Enter the login credentials supplied by your Monitoring provider and you will be taken
to a page where you can select or type in information required by the provisioning server.
6. Type in or select the MAC address from the list and enter the internal IP address of
your Linksys device - obtained from step 3.
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