Ice Quality; Plumbing Problems; Assistance Or Service; In The U.s.a - Whirlpool W10282149B Use And Care Manual

Ice Quality

Off taste, odor or gray color in the ice
Is there unusually high mineral content in the water
supply? The water may need to be filtered or treated.
Is there mineral scale buildup? Clean your ice maker. See
"Ice Maker System" in the "Cleaning" section.
Are there food items stored in the ice bin? Do not store any
foods in the ice bin.
Were all the packaging materials removed? Make sure that
all packaging materials were removed at the time of
installation.
Thin, soft or clumps of ice
Is there unusually high mineral content in the water
supply? The water may need to be filtered or treated.
Is there mineral scale buildup? Clean your ice maker. See
"Ice Maker System" in the "Cleaning" section.
Are there clumps of ice in the bin? If ice is not used
regularly, it will melt and form clumps. Break the clumps with
the ice scoop provided.
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If you
still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP ® replacement parts. FSP
right and work right, because they are made with the same
precision used to build every new WHIRLPOOL
To locate FSP ® replacement parts in your area, call our Customer
eXperience Center telephone number or your nearest designated
service center.

In the U.S.A.

Call the Customer eXperience Center toll free: 1-800-253-1301.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and service
companies. Whirlpool designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.

ASSISTANCE OR SERVICE

® replacement parts will fit
® appliance.

Plumbing Problems

WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
Is the drain hose aligned over the drain? Move the ice
maker to align the drain. See "Connect Water Supply."
NOTE: Service technicians cannot repair plumbing problems
outside of the ice maker. Call a licensed, qualified plumber.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.

In Canada

Call the Whirlpool Canada LP Customer eXperience Centre toll
.
free: 1-800-807-6777
Our consultants provide assistance with:
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and
services companies. Whirlpool Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Whirlpool Canada LP
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
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