Whirlpool ICE MAKER User Manual

Whirlpool ICE MAKER User Manual

Whirlpool ice maker
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LEARN MORE
In an effort to conserve natural resources, this ice maker includes a condensed User Guide. A complete User Guide can
be downloaded at www.whirlpool.com/manuals. The model number is located on the inside of the ice maker.
In the U.S.A., register your ice maker at www.whirlpool.com.
In Canada, register your ice maker at www.whirlpool.ca.
Para una version de estas instrucciones en español, visite www.whirlpool.com.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
These words mean:
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the
instructions are not followed.
WARNING
: To reduce the risk of fire, electric shock, or injury when using your ice maker, follow these basic
precautions :
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

How Your Ice Maker Works

When you first start your ice maker, the water pan will fill and the
system will rinse itself before starting to make ice. The rinsing process
takes about 5 minutes.
Under normal operating conditions, the ice maker will cycle at preset
temperatures. The ice level sensor located in the ice storage bin will
monitor the ice levels.
IMPORTANT: If the water supply to the ice maker is turned off, be sure
to set the ice maker control to OFF.
Your safety and the safety of others are very important.
You can be killed or seriously injured if you don't immediately follow instructions.
You can be killed or seriously injured if you don't follow instructions.

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

OPERATING YOUR ICE MAKER

User Guide

Ice Maker

Disconnect power before cleaning.
Disconnect power before servicing.
Replace all parts and panels before operating.
Use two or more people to move and install ice maker.
The Ice Making Process
1. Water is constantly circulated over a
freezing plate. As the water freezes into
ice, the minerals in the water are
rejected. This produces a sheet of ice
with a low mineral content.
1
W10541618A

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Frequently Asked Questions (11)

  • Why is my Whirlpool ice maker not working?

    If your ice maker will not operate, check the following:

    • Check that it is plugged into a grounded 3 prong outlet.
    • Check that the control is turned on.
    • Replace the fuse or reset the circuit breaker.
    • Room temperature must be above 55°F (13°C). Otherwise, the bin thermostat may sense cold room temperature and shut off even though the bin is not full of ice. The ice maker may not restart once it does shut off.
    • If a large amount of water was added to the ice maker, wait a few minutes for the drain pump to clear. If there is still water in the bin, check to see whether the drain hose is kinked.
    • For models with drain pumps, check that the drain hose is not damaged, or kinked or pinched between cabinet and ice maker. Use only Whirlpool approved drain pump kit, Part #1901A.

    For more information, see page 5 of the manual.
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  • Why has my Whirlpool ice maker stopped producing ice?

    If your ice maker runs but produces no ice, check the following:

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  • Why is my Whirlpool ice maker not ejecting ice cubes?

    If the ice maker runs but produces very little ice, ensure that the cutter grid is securely in place and that its harness plug is connected.

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  • What is the best way to clean my Whirlpool ice maker?

    It is recommended that you clean the ice maker when the "Cleaning Needed" light is illuminated or 9 months has elapsed or ice production decreases significantly. To clean your ice maker, see "Ice Maker System" in the "Cleaning" section.

    To clean the Ice Maker System:

    1. Press the ON/OFF button.
    2. Wait 5 to 10 minutes for the ice to fall into the storage bin. Remove all ice from the storage bin.
    3. Unscrew the drain cap from the bottom of the water pan located inside the storage bin. Allow the water to drain completely.
    4. Replace the drain cap securely on the water pan. If the drain cap is loose, water will empty from the water pan and you will have either thin ice or no ice.
    5. Read and follow all handling information on the cleaner bottle before completing the steps below. Use one 16 oz (473 mL) bottle of approved ice maker cleaner.
    6. Pour one bottle of solution into the water pan. Fill the bottle twice with tap water and pour it into the water pan.
    7. Press the CLEAN button. The light will blink, indicating the cleaning cycle is in process. When the "Cleaning Complete” light is illuminated (approximately 70 minutes), the cleaning cycle is complete. During the cleaning cycle, the system will both clean and rinse itself.
    8. After the cleaning cycle is complete, remove the drain cap from the water pan. Look for any cleaning solution left in the water pan. If cleaning solution drains from the water pan, you should run the clean cycle again. Be sure to refill the water pan with cleaner before starting the clean cycle again. Be sure to replace the drain cap securely on the water pan. If the drain cap is loose, water will empty from the water pan and you will have either thin ice or no ice.
    9. Press the ON/OFF button to resume ice production.

    For exterior surfaces, wash the enamel surfaces and gaskets with warm water and mild soap or detergent. Wipe and dry. Regular use of a good household appliance cleaner and wax will help maintain the finish. Do not use abrasive cleaners on enamel surfaces as they may scratch the finish. For products with a stainless steel exterior, use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Do not use chlorine bleach on the stainless steel surfaces.

    For the condenser, remove dirt and lint from the condenser fins and the unit compartment with a brush attachment on a vacuum cleaner.

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  • Why is my Whirlpool ice maker making a loud noise?

    Your ice maker may make sounds that are not familiar to you. Most new sounds are normal. Hard surfaces such as floors, walls and cabinets can make the sounds seem louder than they actually are. The following describes the kinds of sounds that might be new to you and what may be making them:

    • You will hear a buzzing sound when the water valve opens to fill the water pan for each cycle.
    • Rattling noises may come from the flow of the refrigerant or the water line. Items stored on top of the ice maker can also make noises.
    • The high-efficiency compressor may make a pulsating or high pitched sound.
    • Water running over the evaporator plate may make a splashing sound.
    • Water running from the evaporator plate to the water pan may make a splashing sound.
    • As each cycle ends, you may hear a gurgling sound due to the refrigerant flowing in your ice maker.
    • You may hear air being forced over the condenser by the condenser fan.
    • During the harvest cycle, you may hear a "thud" when the ice sheet slides from the evaporator onto the cutter grid.
    • When you first start the ice maker, you may hear water running continuously. The ice maker is programmed to run a rinse cycle before it begins to make ice.
    • If the ice maker is connected to a water supply pressure in excess of 60 psi, you may hear a loud sound during water filling associated with the flow of water through the inlet valve. Call a licensed, qualified plumber to determine the best method to reduce the supply water pressure (50 psi is recommended).

    If there is a "whooshing" sound, check the following things:

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  • How can I make my Whirlpool ice maker produce ice faster?

    To make your ice maker produce ice faster, select the Fast Ice feature. This feature increases the ice production rate to provide you with more ice in the same amount of time. To activate, press FAST ICE while the ice maker is on; the indicator light will illuminate. The Fast Ice mode will be on when you first turn on the product and will turn off after 24 hours. To turn Fast Ice back on, press FAST ICE again.


    For more information, see pages 2 and 6 of the manual.
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  • Why is the ice from my Whirlpool ice maker cloudy or discolored?

    If the ice has an off taste, odor or gray color, it may be due to unusually high mineral content in the water supply, which may require water treatment. Also, if there is mineral scale buildup, you should clean your ice maker. Additionally, do not store any foods in the ice bin.


    For more information, see page 6 of the manual.
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  • How do I turn on my Whirlpool ice maker?

    To start ice production, press ON/OFF.

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  • Why is my Whirlpool ice maker producing ice slowly?

    If your ice maker runs but produces very little ice, the following could be reasons:

    • Room temperatures of more than 90°F (32°C) will normally reduce ice production.
    • Dirt or lint may be blocking the airflow through the condenser.
    • If there is white scale buildup in the ice maker's water or freezing system, you should clean the ice maker.
    • If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice. Tighten the drain cap.
    • Ensure that the cutter grid is securely in place and that its harness plug is connected.
    • Check that water filter is properly installed.

    For more information, see page 6 of the manual.
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  • What is the recommended maintenance schedule for a Whirlpool ice maker?

    It is recommended that you clean the ice maker when the "Cleaning Needed" light is illuminated or 9 months has elapsed or ice production decreases significantly. For the water filter, replace it when the "Replace Filter" light is illuminated or at least every 9 months. If the ice making rate decreases before the Replace Filter light illuminates, then replace the filter.

    Was this helpful?
  • How does a Whirlpool ice maker operate?

    When you first start your ice maker, the water pan will fill and the system will rinse itself before starting to make ice. The rinsing process takes about 5 minutes. Under normal operating conditions, the ice maker will cycle at preset temperatures. The ice level sensor located in the ice storage bin will monitor the ice levels.

    The ice making process involves:

    1. Water is constantly circulated over a freezing plate. As the water freezes into ice, the minerals in the water are rejected. This produces a sheet of ice with a low mineral content.
    2. When the desired thickness is reached, the ice sheet is released and slides onto a cutter grid. The grid divides the sheet into individual cubes.
    3. The water containing the rejected minerals is drained after each freezing cycle.
    4. Fresh water enters the machine for the next ice making cycle.
    5. Cubes fall into the storage bin. When the bin is full, the ice maker shuts off automatically and restarts when more ice is needed. The ice bin is not refrigerated, and some melting will occur. The amount of melting varies with room temperature.
    Was this helpful?
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Do you have a question about the ICE MAKER and is the answer not in the manual?

Questions and answers

jim brown
July 23, 2025

can you adjust size of ice cubes to make larger?

1 comments:
Mr. Anderson
September 3, 2025

Yes, the ice cube size can be adjusted in a Whirlpool ice maker. You can turn the adjustment screw counterclockwise to allow more water in, which results in larger ice cubes.

This answer is automatically generated

William P Stuckey
April 11, 2025

How do I perform the check system on my Kitchen Aid under-the-counter ice maker

1 comments:
Mr. Anderson
April 11, 2025

To perform the check system (diagnostics) on your Whirlpool under-the-counter ice maker:

1. Enter Diagnostics Mode:
- Press and hold the leftmost (On) and rightmost (Clean) buttons together.
- Wait for the lights to flash.
- Press the Service button to enter manual test mode.

2. Run Component Tests:
- Bin Thermostat: If light blinks, it's bad; if solid, it's good.
- Evaporator Thermostat: Blinking means bad; solid means good.
- Fill Valve: Observe if water is filling; if yes, it's working.

3. Voltage Checks (advanced):
- Condenser Fan and Board: Check P92 and P93 for 12.7 DC volts.
- Ice Maker Sensor (M): At J101–J102, voltage should be 0–3.3 DC volts.
- Ice Door Sensor: At J103–J104, voltage should also be 0–3.3 DC volts.

4. Cleaning Cycle (optional):
- Press the Clean button. It will blink during cleaning (approx. 70 minutes).
- After cleaning, remove the drain cap and check for leftover cleaning solution.

These steps help identify faulty components in the system.

This answer is automatically generated

Anthony Finder
January 20, 2025

Unit is making ice but not dispensing cold water.

Anthony Finder
January 20, 2025

unit is making ice but isn't dispensing cold water

Summary of Contents for Whirlpool ICE MAKER

  • Page 1: Ice Maker

    Ice Maker LEARN MORE In an effort to conserve natural resources, this ice maker includes a condensed User Guide. A complete User Guide can be downloaded at www.whirlpool.com/manuals. The model number is located on the inside of the ice maker.
  • Page 2: Water Filtration System

    B. O-rings D. Alignment arrow 3. The water filter compartment is located in the right-hand side of the ice maker controls. Push in on the door to release the latch, and then lower the door. NOTES: Pressing the On/Off button does not shut off power to the ice maker.
  • Page 3: Normal Sounds

    “Install the Water Filter” section. Normal Sounds Your new ice maker may make sounds that are not familiar to you. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces such as A.
  • Page 4 5. Replace the lower access panel using the 4 screws. 6. Plug in ice maker or reconnect power. ACCESSORIES To order accessories, in the U.S.A., visit our web site www.whirlpool.com/accessories or call 1-800-901-2042. In Canada, visit our web site www.whirlpoolparts.ca or call 1-800-807-6777. Water Filter affresh ®...
  • Page 5: Problem Solver

    The ice maker may not restart once it does shut off. If there was a large amount of water added to the ice maker, wait a few minutes for the drain pump to clear. If there is still water in the bin, check to see whether the drain hose is kinked.
  • Page 6: Ice Production

    Dirt or lint may be blocking the airflow through the condenser. If there is white scale buildup in the ice maker’s water or freezing system, you should clean the ice maker. If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no ice. Tighten the drain cap.
  • Page 7: Plumbing Problems

    RECOMMENDED SOLUTIONS Water Not Entering Drain If the drain hose is not aligned over the drain, move the ice maker to align the drain. Properly NOTE: Service technicians cannot repair plumbing problems outside of the ice maker. Call a licensed, qualified plumber.
  • Page 8: Warranty

    Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased.
  • Page 9: Utilisation De La Machine À Glaçons

    POUR EN SAVOIR PLUS Afin de conserver les ressources naturelles, cette la machine à glaçons comprend un guide d’utilisation rapide. L'utilisateur peut télécharger un guide complet sur www.whirlpool.com/manuals. Le numéro de modèle se trouve sur la paroi interne de la machine du glaçons.
  • Page 10: Système De Filtration D'eau

    2. Une fois qu’elle a atteint l’épaisseur Système de filtration d’eau désirée, la plaque de glace se dégage et glisse dans une grille de coupe, où elle est taillée en glaçons. Ne pas utiliser pour le filtrage d'une eau 3. L’eau contenant les déchets minéraux est microbiologiquement polluée ou de qualité...
  • Page 11: Bruits Normaux

    6. Tourner le filtre dans le sens horaire jusqu’à ce qu’il s’emboîte dans le 2. Tourner le filtre à eau dans le sens antihoraire (vers la gauche) et le logement. S’assurer que la flèche d’alignement de la tête du filtre soit retirer tout droit hors du compartiment.
  • Page 12 6. Brancher la machine à glaçons ou reconnecter la source de courant électrique. ACCESSOIRES Pour commander les accessoires, aux É.-U., consulter notre page Web www.whirlpool.com/accessories ou composer le 1-800-901-2042. Au Canada, consulter notre page Web www.whirlpoolparts.ca ou composer le 1-800-807-6777. Filtre à eau Lingettes pour acier inoxydable affresh ®...
  • Page 13: Résolution De Problèmes

    RÉSOLUTION DE PROBLÈMES Scannez le code à gauche avec votre téléphone portable ou consultez www.whirlpool.com/product_help pour des conseils qui vous permettront peut-être d'éviter une intervention de dépannage. Fonctionnement de la machine à glaçons AVERTISSEMENT Risque de choc électrique Brancher sur une prise à 3 alvéoles reliée à la terre.
  • Page 14: Production De Glaçons

    Production de glaçons AVERTISSEMENT Risque de choc électrique Déconnecter la source de courant électrique avant l'entretien. Replacer pièces et panneaux avant de faire la remise en marche. Le non-respect de ces instructions peut causer un décès ou un choc électrique. PROBLÈME SOLUTIONS RECOMMANDÉES La machine à...
  • Page 15: Problèmes De Plomberie

    Problèmes de plomberie AVERTISSEMENT Risque du poids excessif Utiliser deux ou plus de personnes pour déplacer et installer la machine à glaçons. Le non-respect de cette instruction peut causer une blessure au dos ou d'autre blessure. PROBLÈME SOLUTIONS RECOMMANDÉES L’eau ne pénètre pas Si le tuyau de vidange n’est pas aligné...
  • Page 16: Garantie

    5. Les défauts apparents, notamment les éraflures, les bosses, fissures ou tout autre dommage au fini du gros appareil ménager, à moins que ces dommages soient dus à des vices de matériaux ou de fabrication et soient signalés à Whirlpool dans les 30 jours suivant la date d’achat.

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