Troubleshooting; Spare Parts; Technical Data - Phonak Profilo WL-Kit DM User Manual

3 Troubleshooting

I cannot hear
u Check if the radio connector is attached correctly to the radio.
u Check the radio battery level.
u Check if the radio is muted or if the radio volume setting is too low.
u Change the Profilo Nano earpiece battery.
u Check if the quick-release safety disconnects are closed correctly.
u Check if no PTT button is pressed.
u Check if the radio connector is compatible with the radio used.
u If the volume control function is activated on the wireless PTT, increase the volume of the
Profilo Nano earpiece.
u Ask an authorized technician to verify that the radio parameters are programmed correctly.
I cannot be heard
u Check if the radio connector is attached correctly to the radio.
u Check the radio battery level.
u Press a PTT button.
u If the wireless PTT battery is low/empty, use the PTT button of the junction-box.
u The micro may be too far from the mouth. Adjust the neck-loop lengths.
u Check if the radio connector is compatible with the radio used.
u Ask an authorized technician to verify that the radio parameters are programmed correctly.
18

4 Spare parts

u There are several neck-loop lengths available as spare parts.
u For more information, please contact your local representative.

5 Technical Data

Profilo WL-wiring
Supply voltage
Power consumption
Microphone (part of loop-box)
Type
Frequency response
Sensitivity @1kHz (dB re 1V / 1PA)
External power required
(LV 3.3V – 10V DC) (HV 10V – 28V DC)
Max. 30mA (~15mA stand-by) @ 5V
(dependant on power voltage)
Omni-directional electret
100 Hz – 10 kHz
-34.0 +/- 3dB
19