Troubleshooting - Phonak PartnerMic User Manual

5. Troubleshooting

Problem
I don't hear any sound
from the PartnerMic
I hear drop-outs
during audio transfer
The volume during
streaming is not
comfortable (too low
or too high)
18
Causes
PartnerMic is switched off.
PartnerMic is not paired with the
hearing aids.
The distance between the PartnerMic
and the hearing aids is too great.
An obstacle is preventing transmission.
PartnerMic is too far away from the
hearing aid or shielded by an obstacle
(e.g. human body).
The volume levels are not set correctly.