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If you need service or assistance,
we suggest you follow these five steps:
|.
Before
calling
for assistance...
Performance
problems
often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher
will not run, or stops during
a cycle:
• Is the
door
tightly
closed
and
securely
latched?
• Has the cycle
been
correctly
set.
• Is the water
turned on?
• Have you checked
your home's main fuses or
circuit
breaker
box?
• Is the dishwasher
wired
into a live circuit with
the proper
voltage?
• If the motor has stopped
because
of an over-
load, it will automatically
reset itself within
a
few minutes, If the motor does not start, call for
service.
If water remains in the dishwasher:
• Has the cycle
completed?
• A small amount of remaining
water is normal.
• Is drain hose or air gap clogged?
If detergent
remains in the covered
detergent
cup:
• Is the bottom
rack in backwards?
(The rack
bumpers
should
be at the front,]
• Isthe dishwasher
detergent
fresh?
• Is the cycle
completed?
2. if you
need assistance*...
Call
Whirlpool
COOL-LINE
° service
as-
sistance
telephone
number.
Dial free from
anywhere
in the U.S.:
1-800-253-1301
and talk with one of our trained
Consultants,
The
Consultant
can instruct you in how to obtain sat-
isfactory
operation
from your appliance
or, if
service
is necessary,
recommend
a qualified
service
company
in your area.
3. If you need service*...
! TEeH ARE /
FRANCHISED
SERVICE
L FRAI --
__
Whirlpool
has a
nationwide
net-
work of franchised
TECH-CARE * Serv-
ice
Companies,
TECH-CARE service
lechnicians
are
trained
to fulfill the
product
warranty
and
provide
afteF
warranty
service,
anywhere
in the United States. To locate
TECH-
CARE service
in your area, call our COOL-LINE
service assistance
telephone
number (see Step
2] or look in your telephone
directory
Yellow
Pages under:
APPLIANCES
- HOUSEHOLD
-
MAJOR
- SERVICE
& REPAIR
OR
WHIRLPO0_ APPLIANCES
FRANCHSE
[£CH
CARE
SERVI(]E
._,b_RV/(
A ('f_MPA
\'IA'.q
XYZ SERVICE CO
XYZ S_RVICE CO
!23
Maple
999
9999
123 Maple
OR
WASHING
MACHINES,
DRYERS
& IRONERS
SERVICING
WHIRLPO0_
APPLIANCES
FRANCHISED IECH CARE SERVICE
'_EI_YI( "b: (I)_tlt4.\'lE'_
XYZ S_.RV CE CO
1,_ Male
999 9999
4.
If you have a problem*...
ELECTRICAL
APPLIANCES
•
MAJOR
- REPAIRING
& PARTS
WHIRLPOOL APPL ANCES
FRANCH ,_EDTECH CARE SER_; CE
.R_V/UE
U_MPA
_IE._"
999 9999
Call
our COOL-LINE
service
assistance
tele-
phone number [see Step 2] and talk with one of our
Consultants,
or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool
Corporation
2000 M-63
Benton Harbor, MI 49022
5. If you need FSP*
replacement
parts*...
FSP is a registered
trademark
of Whirlpool
Cor-
poration
for quality
parts. Look for this symbol
of
qualify
whenever
you need
a replacement
part
for your Whirlpool
appliance.
FSP replacement
parts will fit right and work right, because
they are
made
1o the same exacting
specifications
used to
build every new Whirlpool
appliance,
If you must call or write, please
provide:
model
number,
serial number,
date
of purchase,
and
a
complete
description
of the problem.
This informa-
tion is needed
in order to better respond
to your
request for assistance_
14
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