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TROUBLE SHOOTING
PROBLEM
POSSIBLE CAUSE PREVENTION/SOLUTION
Insufficient air flow
through burn pot
Grill will not
achieve or
maintain stable
temperature
Insufficient or poor fuel
Grill Temperature Probe
Control Settings
Excess grease build-up or
general cleaning
Grill produces
excess or
Wood pellet quality
discolored smoke
Burn Pot
Frequent
Cooking temperature
Flare-ups
24
Check the burn pot for ash build-up or obstructions.
Check the fan for proper operation; that it is working, that
the air intake is not blocked and that there is no blockage in
the auger tube�
Perform a quick test. Remove cooking grids and flavor /
grease plate. Ensure all the above has been done, start the
grill, set temperature to pre-heat and wait for 10 minutes.
Check that the flame produced is bright and vibrant.
Check the hopper for sufficient fuel.
Check fuel for size, dampness and amount of sawdust.
Check and clean the temperature probe.
Ensure "P" setting is correct.
Check and clean the interior grilling area.
It is a good practice to clean and do a controlled burn off of
the hidden excess grease after each large cooking of tasty
greasy foods.
Check and clear the hopper and burn pot of moist pellets, re-
placing them with fresh dry pellets.
Check for build-up of fuel in the burn pot.
Slow and Low is the way to go.
Grease does have a flash point, keep the temperature under
350°F when cooking highly greasy food.
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