Ts5. Charging Problem - Polycom SoundPoint IP 32 Series Trouble Shoots

It may be a malfunction of the Headset port due to the Polycom phone software
problem. The Firmware update may helpful. Ask Admin or Refer links below.
https://www.youtube.com/watch?v=6se_NHKh22s
https://kb.intermedia.net/Article/2350
!!! Phone must be running SIP application 3.0.2 or higher (Except
5.9.0 problematic version ) and BootROM 4.1.0 or later.
TS5
. Charging Problem? Please refer to the Youtube Video below if you are
having trouble charging or if you have trouble using the battery for an enough
time.
https://youtu.be/9XKPqTAaHmU
Most problems happen when you place your headset in the cradle improperly
when you leave work.
If you have any inquiry, Please contact support@headsetsBank.com