Braun Oral-B GENIUS 8000 Manual page 12

Trouble Shooting
Problem
APP
Handle does
not operate
(properly) with
Oral-B™ App.
Reset to factory
settings.
TOOTHBRUSH
Handle is not
operating
(during first
use).
1. Short
stuttering
sounds/
flashing
light every
30 seconds
or after
2 minutes.
2. Handle does
not operate
any timer.
Possible reason
1. Oral-B™ App is closed.
2. Bluetooth is not activated on
smartphone.
3. Bluetooth is deactivated on
handle; Bluetooth indicator (7)
is off.
4. Bluetooth connection to
smartphone has been lost.
5. Your smartphone does not
support Bluetooth 4.0 (or
higher)/Bluetooth Smart.
6. Handle on plugged-in charger.
7. Outdated Oral-B™ App.
Original App functionality wanted.
Battery has a very low charge
level; no lights illuminate.
1. «Professional timer» or
«2-Minute timer» activated.
2. Timer has been modified/
deactivated via App.
Remedy
1. Launch Oral-B™ App.
2. Activate Bluetooth on smart-
phone (described in its user
manual).
3. Activate Bluetooth by simultane-
ously pressing on/off (3) and
mode button (4) for 2 seconds
until Bluetooth indicator (7)
turns on.
4. Pair handle and smartphone
again via app settings.
Keep your smartphone in close
proximity when using it with
handle.
5. Your smartphone must support
Bluetooth 4.0 (or higher)/
Bluetooth Smart in order to pair
handle. Check App Store
or Google Play™ for compatible
smartphones.
6. Bluetooth is deactivated while
handle is placed on plugged-in
charger.
7. Download latest Oral-B™ App.
Press and hold on/off button (3)
for 10 seconds until all indicator
lights double blink simultaneously.
Charge at least for 30 min.
1. Set your timer to 2-Minute timer
(stuttering sounds/flashing light
after 2min); or set your timer to
Professional timer (stuttering
sounds/flashing light every 30
seconds). Follow steps under
«Timer setup».
2. Use App to change timer set-
tings or perform factory reset
(see App Trouble Shootings).
(SM)
13