Chapter 4: Maintaining the TRICON
You are directed to the appropriate team of Customer Support Specialists. The specialists are
dedicated to you until the issue is resolved to your satisfaction. When you call, give the
following information:
Your name and utility or company name.
l
A description of what occurred and what you were doing at the time.
l
A description of any actions taken to correct the issue.
l
By Email
To contact Neptune Support by email, send your message to support@neptunetg.com.
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System
TRICON ® E/E2/E3 Installation and Maintenance Guide