Advertisement
If you need service or
assistance, we suggest you
follow these four steps:
1. Before calling for assistance
Performance
problems often result from little things
you can find and fix yourself
without
tools of any
kind.
Unit won't
run:
1. Is unit plugged
in?
2. Is switch
ON?
3. Is thermostat
set too WARM?
4. Is time-delay
fuse blown?
5. Has local Dower failed?
Unit blows
fuses:
1. Are time-delay
fuses used?
2. Is an extension
cord being used? (Do not use.)
3. Are
you
waiting
two
minutes
after
turning
cooling
circuit
off before
trying
to restart
unit?
Unit turns on and off, or does not cool room:
1.
Is filter
clean?
2. Are
coils
clean?
Both
evaporator
(inside)
and
con-
denser
(outside)?
3. Is there excessive
moisture
or heat? (Open vessel cooklng,
showers,
etc.)
4. Set fan to higher speed.
5. Set thermostat
to a cooler
setting.
Operating
sounds:
When-your
room
air conditioner
is operating
normally,
you will
hear sounds such as:
l
Droplets
of water
hitting
the
condenser,
causing
a
"pinging"
or "clicking"
sound.
Water
droplets
help
to cool the condenser.
l
Air
movement
from
the fan, especially
on high fan
speed setting.
l
Clicks
from
thermostat
cycle.
Sounds
also
may
be caused
by house
construction
-
such as vibration
of the unit
due to wall
construction
or unsteady
window
mounting
area.
I.
If you need assistance
Call the Whirlpool
COOL-LINE@
service assistance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . , . . . (800) 253-l 121
and talk with one of our trained
Consultants.
The
Consultant
can instruct
you in how to obtain
sat-
isfactory
operation
from your appliance
or, if ser-
vice is necessary,
recommend
a qualified
service
company
in your area.
3. If you need service
,%@11
Whirlpool
has a nation-
wide net work of fran-
chaised TECH-CARE@
service
Companies.
TECH-CARE
service
technicians
are trained
to fulfill
the product
warranty
and provide
after-warranty
service,
anywhere
in the United
States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone
number (see Step 2) or
look
in your
telephone
directory
Yellow
Pages
under:
APPLIANCES-HOUSEUOLD-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
A REPAIR
MAJOR--REPAIRING
A PARTS
WHIRLPOOL
APPLIAhCES
,'JHIRlPO@L
APPLIANCES
FRANCHISED
TECH CARE SERVICE
OR
FRANCHISED
TECH CARE SERVICE
St
i: l'/(
F
ro
lli'
I \,i
tb/tl
1c.t
r olrpi\~t~
XYL SERVICE
CO
LYZ SERVICE
CO
123 Maple
999 9959
'21
MdDIP
999 9399
OR
WASHING
MACHINES,
DRYERS
A IRONERS-SERVICING
WHIRLPOOL
APPLIANCE4
FRANCHISE0
TECH CARE StRVICE
'Ii
i: i ,I
I
ro
I,i'.l
i/i'.
XYZ SERVICE
CO
123 Maple
393 9999
4. If you have a problem
Call our COOL-LINE
service
assistance
telephone
number
(see Step 2) and talk with
one of our
Consultants,
or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool
Corporation
2000 US-33 North
Benton Harbor, MI 49022
If you must call or write,
please provide:
model
number,
serial number,
date of purchase,
and a
complete
description
of the problem.
This informa-
tion
is needed in order to better respond to your
request for assistance.
0
FSP IS a reglslered
trademati
of WhIrlpool
Corporot~on
for
FSP
quollty
ports
Look
for this
symbol
of quality
whenever
8
you
need
a replacement
parl
for your
Whirlpool
appliance
FSPX
replacemenl parts
will fif right
and
world
nghl
because
they
are
made lo the same exacting speclficailons
used
b build
every
new
Whirlpool
appliance
15
Advertisement
