Question And Answer - Gnet G-On User Manual

QUESTION AND ANSWER

Q&A
Hearing "Ding-Dong" sound come from dash cam while driving.
A impact detection sensor inside dash cam detects impact or when dash cam
detect curve while driving, there is buzzer sound like Ding-dong with frequent
LED blinking. It means that dash cam is correctly working.
If the sound from device bothers you, you can configure sound and buzzer to
turn on/off via dedicated viewer.
When user realize out of focus video recorded from own dash cam.
The focus out problem is caused by misplace when use install it, even if it is not
lens faulty. So, please make sure dash cam is installed in over exposed location
windshield. Please kindly move camera's position and try to check video again.
Before installing dash cam, user need to clean car's wind screen in case of
getting blurry video quality from dust, excessive tinting and back light.
If it doesn't work after you take all the solution, please contact your seller or
manufacture by sending video including problem.
Is dash cam available for a tinted car?
Heavy tinting of windshield may influence video quality. The video quality gets
too dark. For this case, we recommend that user remove tinting on where
dash cam is installed.
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