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SANTEC is committed to enhancing your bathroom experience by creating luxur y products that will provide
enduring satisftion. Ever y effort has been made to satisfy the highest standards of design and production to create
lasting peace of mind for our customers. Proof of purchase must be provided for all warranty claims, SANTEC provides the
following limited warraties on our product.
L E N G T H O F WA R R A N T Y & W H O I S C O V E R E D B Y O U R WA R R A N T Y
1.
F i n i s h e s : S A N T E C P o l i s h e d C h r o m e , P o l i s h e d N i c k e l a n d S a t i n N i c k e l f i n i s h e s c a r r y a L i f e t i m e L i m i t e d
w a r r a n t y a g a i n s t m a n u f a c t u r i n g d e f e c t s a n d t a r n i s h t o t h e o r i g i n a l p u r c h a s e r . C u s t o m f i n i s h e s c a r r y a t e n
( 1 0 ) y e a r s l i m i t e d w a r r a n t y a g a i n s t m a n u f a c t u r i n g d e f e c t s a n d t a r n i s h t o t h e o r i g i n a l p u r c h a s e r o n l y .
K i tc hen p ro ducts ca rry a th re e ( 3) yea r l im it ed w arra nt y .
2.
C a r t r i d g e s : S a n t e c c a r t r i d g e s c a r r y a l i f e t i m e l i m i t e d w a r r a n t y , w i t h t h e e x c e p t i o n o f t h e r m o s t a t i c a n d
p r e s s u r e b a l a n c e d c a r t r i d g e s , w h i c h c a r r y a t h r e e ( 3 ) y e a r l i m i t e d w a r r a n t y a g a i n s t m a n u f a c t u r i n g d e f e c t s
to the o r i gi na l p urch a se r.
3.
P a r t s : S a n t e c p a r t s c a r r y a t e n ( 1 0 ) y e a r l i m i t e d w a r r a n t y a g a i n s t m a n u f a c t u r i n g d e f e c t s , t o t h e o r i g i n a l
p u r c h ase r . Ki tch e n p ro duc ts ca rry a five ( 5) y ear l im i ted w ar r ant y .
This warranty does not cover:
Drains
1.
Crystals and/or glass
2.
Damage due to negligence, accident, abuse, improper installation, or improper maintenance such as, but not limited to:
3.
heat from soldering during installation, the use of plumber's putty, damage from tools used during installation, the use
or exposureto chemicals or cleaning products either abrasive or non-abrasive, or the use of any cleaning tool or
product other than a
soft, c le a n c lo th . R everse osm os is may als o shor t en the l if e of t he f i ni sh.
4.
C h a n g e s i n t h e f i n i s h o r i n t h e p r o d u c t d u e t o n o r m a l w e a r o r a g i n g d o e s n o t c o v e r a n y p r o d u c t s o r
which have been altered or used in a manner not typical for the product.
pa rt s
5.
Loss, damages, or expense, incidental or consequential whatsoever, originating from the purchase, installation, use,
repair, failure, or replacement of any SANTEC pro duct or part, allowed by law.
6.
Commercial and/or Industrial installations and use of the product.
This warranty does not include labor, travel charges, or any costs incurred for repair, removal, installation,
7.
ser vicing, diagnosing, or handling of either defective or replacement parts. 4
pr o du c t du e to n orm a l w ea r or a gi n g does not cover any pr od u ct s or par t s
8.
Access should be provided to the roman tub valves for future service or repair to valves and piping. Under no circumstances will
Santec Faucet, Inc. be liable for any costs associated with the removal of materials for futureaccess to the tub valves or piping for
service or repair.
9.
This warranty does not cover: damage due to negligence, accident, abuse, improper installation, or improper
maintenence such as, (but not limited to): heat from soldering during installation, the use of plumbers putty, damage
from tools used during installation, the use or exposure to chemical or cleaning products, abrasive or non-abrasive, or
the use of any cleaning tool or product other than a soft, clean cloth. This warranty does not cover:
changes in the
nish or in the product due to normal wear or again and does not
cover any product or parts which have been altered or used in a manner not typical
for the product. Santec will not be held liable for damage to products caused by the freight carrier, any such
claims should be made immediately with the freight carrier. This warranty does not cover any cost involved in the
installation, repair, or replacement of any SANTEC product or parts. This warranty does not coverand SANTEC will not
be held liable for any loss, damages, or expenses, incidental or consequential whatsoever, originating from the
purchase, installation, use, repair, failure, or replacement of any SANTEC product or part, as allowed by law. The
product of components of the covered product will either be repaired, refinished or replaced at the sole discretion of
SANTEC. SANTEC reserves the right to examine any product claimed defective prior to any warranty claim being
accepted or processed, at its sole discretion. This warranty gives you specific legal rights and you may have other rights
which may vary from state to state.
L I F E T I M E L I M I T E D W A R R A N T Y
This warranty only extends to the original consumer purchaser.
W H A T I S C O V E R E D B Y O U R WA R R A N T Y
E X C L U S I O N S A N D L I M I T A T I O N S O F WA R R A N T Y
C h a n g e s i n t h e f i n i s h o r i n t h e
Effective: 05/01/2015
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