Warranty Terms & Conditions - Royal Enfield Classic 350 BS IV Owner's Manual

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WARRANTY TERMS & CONDITIONS
Royal Enfield Motorcycles are manufactured by following best Quality practices in respect of the material and
workmanship.
Royal Enfield (RE) warrants its motorcycle to be free from manufacturing and material defect under normal use
subject to following conditions.
1.
RE will replace or repair defective part(s) at their Dealerships and Authorised Service Center, free of
charge within a period of 2 years / 30,000 kms from the date of sale, whichever is earlier.
2.
In order to avail warranty benefits by second or subsequent owner, the second/subsequent owner should
inform the nearest Royal Enfield Service Center about the purchase of the bike and shall fill in the requisite
details in the form as requested by Royal Enfield.
3.
The warranty shall be applicable only if all the 4 free services & 5 paid services are availed in the respective
period/kilometer ranges as per the schedule in the owner's manual from RE Authorised Dealer / Service
Center.
4.
During the warranty period, RE's obligations shall be limited to repairing/replacing part(s) of the motorcycle
for free, only if the part(s), on examination is deemed to have a manufacturing defect. Defective part(s)
which have been replaced will become the sole property of RE.
5.
Cost of oil, oil filter and fuel are chargeable to the customer.
6.
Claims on proprietary items like tyres, tubes, spark plug, battery etc. should be taken up with the respective
manufacturer or their authorised agents in the area directly by the customer. RE shall not be liable in any
manner to replace them through their dealers. RE will, however, provide assistance in preferring such
claims on the respective manufacturer.
7.
Warranty shall not apply to:
(a) Normal ageing, deterioration or rusting of plated parts, paints coat, rubber parts, soft items, glass
items, plastic parts etc.
4 5

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