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Q u a r q ® P o w e r M e t e r T r o u b l e s h o o t i n g
Information contained in this publication is subject to change at any time without prior notice. For the latest technical information, please visit our
website at www.quarq.com.
Your product's appearance may differ from the pictures/diagrams contained in this publication.
If your power meter is exhibiting any of the symptoms below, then perform the steps in this troubleshooting guide.
Battery & Battery Compartment Issues
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The power meter battery drains quicker than it should.
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LED light is on continuously. Power meter will not pair.
Firmware Related Issues
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LED light is continually flashing. Power meter will not pair to head unit.
Data Reporting & Pairing Issues
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My power meter will not calibrate (zero offset).
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I am experiencing gaps in my cadence and power data.
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My power meter will not pair to my head unit.
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My power meter will pair to my head unit, but I am getting no cadence or power data.
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My power meter is reporting cadence but not power.
Power Measurement & Zero Offset Issues
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My power meter is giving very high or low power readings.
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My zero offset value is greater than +/-1500.
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My zero offset value is frequently changing by more than +/-50 points.
Quarq® Power Meter Troubleshooting
6
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