SRAM Quarq AXS Basic Troubleshooting

SRAM Quarq AXS Basic Troubleshooting

Power meter

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Power Meter
Power Meter
BASIC TROUBLESHOOTING
GEN.0000000005113 Rev C © 2019 SRAM, LLC

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Summary of Contents for SRAM Quarq AXS

  • Page 1 Power Meter Power Meter BASIC TROUBLESHOOTING GEN.0000000005113 Rev C © 2019 SRAM, LLC...
  • Page 2 LIMITATIONS OF LIABILITY To the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event shall SRAM or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages.
  • Page 3 SAFETY FIRST! We care about YOU. Please, always wear your safety glasses and protective gloves when servicing Quarq products. Protect yourself! Wear your safety gear!
  • Page 4: Table Of Contents

    TABLE OF CONTENTS POWER METER IDENTIFICATION ..................................5 QUARQ POWER METER TROUBLESHOOTING ..............................6 AXS, DZERO, AND LEGACY POWER METER BATTERY COMPARTMENT SERVICE ................7 PARTS, TOOLS, AND SUPPLIES ..........................................7 BATTERY COMPARTMENT SERVICE ......................................... 7 POWER METER REBOOT ............................................. 10 LEGACY POWER METER SPIDER INSPECTION SERVICE........................... 13 LEGACY BATTERY COMPARTMENT EXPLODED VIEW ..................................
  • Page 5: Power Meter Identification

    Legacy platform power meters include: • Riken AL, Riken R, Elsa R and Elsa RS • SRAM RED and SRAM XX1 • Specialized and Cannondale power meter spiders. All Legacy platform power meters feature a red LED that blinks on: when the power meter turns on, and when a zero offset is performed (calibration).
  • Page 6: Quarq Power Meter Troubleshooting

    Q u a r q P o w e r M e t e r T r o u b l e s h o o t i n g Information contained in this publication is subject to change at any time without prior notice. For the latest technical information, please visit our website at www.quarq.com.
  • Page 7: Axs, Dzero, And Legacy Power Meter Battery Compartment Service

    P a r t s , T o o l s , a n d S u p p l i e s Parts Lubricants and Fluids • CR2032 coin cell battery • SRAM Butter grease Common Tools Safety and Protection Supplies • 2 mm hex wrench •...
  • Page 8 Loosen the battery compartment screw a 1/4 turn, then tighten the 2 mm or T10 1.0 N·m (9 in-lb) battery compartment screw. Apply gentle pressure to the battery compartment as you tighten it. NOTI CE If the battery compartment screw is not tight, the base of the battery compartment may not make a good connection with the spider, and cause an intermittent signal.
  • Page 9 AXS Power Meters only: Use your fingers to install the outer battery cover. If the LED blinks on, connect the power meter to the SRAM AXS App, Qalvin BLE, or Qalvin Legacy and update the power meter firmware, if needed.
  • Page 10: Power Meter Reboot

    P o w e r M e t e r R e b o o t A power meter reboot drains voltage stored in the electronics, and resets the power meter operation. AXS Power Meters only: Use your fingers to lift up the outer battery cover and remove the cover.
  • Page 11 Use pliers to make contact on the battery compartment screw and the threads on the battery compartment at the same time. Hold the pliers in place 3-5 seconds, then remove. Needle-nose pliers Alternative method: Install two coins into the battery compartment. Install the battery compartment lid.
  • Page 12 AXS Power Meters only: Use your fingers to install the outer battery cover. If the LED blinks on, connect the power meter to the SRAM AXS App, Qalvin BLE, or Qalvin Legacy and update the power meter firmware, if needed.
  • Page 13: Legacy Power Meter Spider Inspection Service

    P a r t s , T o o l s , a n d S u p p l i e s Parts Lubricants and Fluids • CR2032 coin cell battery • SRAM® Butter grease Common Tools Safety and Protection Supplies • 2 mm hex wrench •...
  • Page 14: Battery Compartment Removal (Legacy Power Meters Only)

    B a t t e r y C o m p a r t m e n t R e m o v a l ( L e g a c y P o w e r M e t e r s O n l y ) NOTI CE The following section, Spider Inspection, should only be performed on a Legacy power meter.
  • Page 15 Remove the o-ring between the battery compartment and the spider. Inspect the clocking pin hole under the battery compartment location for damage, such as gouging or scarring. Good condition If damage to the clocking pin hole is present, the power meter will Damaged require inspection by Quarq.
  • Page 16: Battery Compartment Installation (Legacy Power Meters Only)

    Spray isopropyl alcohol on the battery compartment and spider and clean them with a rag. Apply SRAM Butter grease to the o-ring and install it onto the base of the battery compartment. Install the battery compartment onto the spider lens. Slowly rotate the battery compartment until you feel the clocking pin enter the hole on the spider.
  • Page 17 Lift the battery contact prongs upward. ⚠ WARNI NG Keep the battery out of reach of children. Do not put the battery in your mouth. If ingested, seek medical attention immediately. Do not disassemble, damage, or puncture the battery. Consult the battery manufacturer for safe handling instructions.
  • Page 18 ShiftGuide™, Shorty™, Showstopper™, Side Swap™, Signal Gear Technology™, SL™, SL-70™, SL-70 Aero™, SL-70 Ergo™, SL-80™, Sl-88™, SLC2™, SL SPEED™, SL Sprint™, Smart Connect™, Solo Air™, Solo Spoke™, SpeedBall™, Speed Metal™, SRAM APEX 1™, SRAM Force 1™, SRAM RIVAL 1™, S-series™, Stealth-a-majig™, StealthRing™, Super-9™, Supercork™, Super Deluxe™, Super Deluxe Coil™, SwingLink™, TaperCore™, Timing Port Closure™, Tool-free Reach Adjust™, Top Loading Pads™, Torque Caps™, TRX™, Turnkey™, TwistLoc™, Tyrewiz™, VCLC™, Vivid™, Vivid Air™,...
  • Page 19 ASIAN HEADQUARTERS WORLD HEADQUARTERS EUROPEAN HEADQUARTERS SRAM Taiwan SRAM LLC SRAM Europe No. 1598-8 Chung Shan Road 1000 W. Fulton Market, 4th Floor Paasbosweg 14-16 Shen Kang Hsiang, Taichung City Chicago, Illinois 60607 3862ZS Nijkerk Taiwan R.O.C. U.S.A. The Netherlands...

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Quarq dzeroQuarq legacy

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