Quarq Power Meter Troubleshooting - SRAM Quarq AXS Basic Troubleshooting

Q u a r q P o w e r M e t e r T r o u b l e s h o o t i n g
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website at www.quarq.com.
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If the power meter is exhibiting any of the symptoms below, then perform the steps in this troubleshooting guide.
Battery & Battery Compartment Issues
• The power meter battery drains quicker than it should.
• LED light is on continuously. Power meter will not pair.
Firmware Related Issues
• LED light is continually flashing. Power meter will not pair to head unit.
Data Reporting & Pairing Issues
• Power meter will not calibrate (zero offset).
• There are gaps in cadence and power data.
• The power meter will not pair to the head unit.
• The power meter will pair to my head unit, but shows no cadence or power data.
• The power meter is reporting cadence but not power.
Power Measurement & Zero Offset Issues
• The power meter is giving very high or low power readings.
• The zero offset value is greater than +/-1500.
• The zero offset value is frequently changing by more than +/-50 points.

Quarq Power Meter Troubleshooting

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