SRAM Quarq DZero Basic Troubleshooting

SRAM Quarq DZero Basic Troubleshooting

Power meter
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Power Meter
Basic Troubleshooting
GEN.0000000005113 Rev B
© 2017 SRAM, LLC

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Summary of Contents for SRAM Quarq DZero

  • Page 1 Power Meter Basic Troubleshooting GEN.0000000005113 Rev B © 2017 SRAM, LLC...
  • Page 2 LIMITATIONS OF LIABILITY To the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event shall SRAM or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages.
  • Page 3 SAFETY FIRST! We care about YOU. Please, always wear your safety glasses and protective gloves when servicing Quarq® products. Protect yourself! Wear your safety gear!
  • Page 4: Table Of Contents

    TABLE OF CONTENTS POWER METER IDENTIFICATION ..................................5 QUARQ® POWER METER TROUBLESHOOTING ............................6 DZERO™ AND LEGACY POWER METER BATTERY COMPARTMENT SERVICE ..................7 PARTS, TOOLS, AND SUPPLIES ..........................................7 BATTERY COMPARTMENT SERVICE ......................................... 7 POWER METER REBOOT ...............................................9 LEGACY POWER METER SPIDER INSPECTION SERVICE..........................11 LEGACY BATTERY COMPARTMENT EXPLODED VIEW ..................................
  • Page 5: Power Meter Identification

    Legacy platform power meters include: • Riken™ AL, Riken R, Elsa™ R and Elsa RS • SRAM RED® and SRAM XX1™ • Specialized® and Cannondale® power meter spiders. All Legacy platform power meters feature a red LED that blinks on: when the power meter turns on, and when a zero offset is performed (calibration).
  • Page 6: Quarq® Power Meter Troubleshooting

    Q u a r q ® P o w e r M e t e r T r o u b l e s h o o t i n g Information contained in this publication is subject to change at any time without prior notice. For the latest technical information, please visit our website at www.quarq.com.
  • Page 7: Dzero™ And Legacy Power Meter Battery Compartment Service

    P a r t s , T o o l s , a n d S u p p l i e s Parts Lubricants and Fluids • CR2032 coin cell battery • SRAM® Butter grease Common Tools Safety and Protection Supplies • 2 mm hex wrench •...
  • Page 8 Lift the battery contact prongs upward. NOTI CE If the battery contacts are flattened, the battery may move around the compartment, and cause an intermittent signal. Flat blade screwdriver Check for proper battery height. Install a new CR2032 coin cell battery into the battery compartment, positive side facing outward.
  • Page 9: Power Meter Reboot

    P o w e r M e t e r R e b o o t A power meter reboot drains voltage stored in the electronics, and resets the power meter operation. Use your fingers to rotate the battery compartment lid counter-clockwise and remove the lid.
  • Page 10 Install a new CR2032 coin cell battery into the battery compartment, positive side facing outward. ⚠ WA RNI NG Keep the battery out of reach of children. Do not put the battery in your mouth. If ingested, seek medical attention immediately. Do not disassemble, damage, or puncture the battery.
  • Page 11: Legacy Power Meter Spider Inspection Service

    P a r t s , T o o l s , a n d S u p p l i e s Parts Lubricants and Fluids • CR2032 coin cell battery • SRAM® Butter grease Common Tools Safety and Protection Supplies • 2 mm hex wrench •...
  • Page 12: Battery Compartment Removal (Legacy Power Meters Only)

    B a t t e r y C o m p a r t m e n t R e m o v a l ( L e g a c y P o w e r M e t e r s O n l y ) N OTIC E The following section, Spider Inspection, should only be performed on a Legacy power meter.
  • Page 13 Remove the o-ring between the battery compartment and the spider. Inspect the clocking pin hole under the battery compartment location for damage, such as gouging or scarring. Good condition If damage to the clocking pin hole is present, the power meter will Damaged require inspection by Quarq®.
  • Page 14: Battery Compartment Installation (Legacy Power Meters Only)

    Spray isopropyl alcohol on the battery compartment and spider and clean them with a rag. Apply SRAM® Butter grease to the o-ring and install it onto the base of the battery compartment. Install the battery compartment onto the spider lens. Slowly rotate the battery compartment until you feel the clocking pin enter the hole on the spider.
  • Page 15 Lift the battery contact prongs upward. ⚠ WA RNI NG Keep the battery out of reach of children. Do not put the battery in your mouth. If ingested, seek medical attention immediately. Do not disassemble, damage, or puncture the battery. Consult the battery manufacturer for safe handling instructions.
  • Page 16 This publication includes trademarks and registered trademarks of the following companies: Cannondale® is a registered trademark of Cannodale Bicycle Corporation. Specialized® is a registered trademark of Specialized Bicycle Componetns, Inc. TORX® is a registered trademark of Acument Intellectual Properties, LLC...
  • Page 17 ASIAN HEADQUARTERS WORLD HEADQUARTERS EUROPEAN HEADQUARTERS SRAM Taiwan SRAM LLC SRAM Europe No. 1598-8 Chung Shan Road 1000 W. Fulton Market, 4th Floor Paasbosweg 14-16 Shen Kang Hsiang, Taichung City Chicago, Illinois 60607 3862ZS Nijkerk Taiwan R.O.C. The Netherlands...

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