Axis W100 User Manual page 26

Axis body worn solution
Troubleshooting
Cameras
System controllers
Message
Locked
New
No cameras added to the
system
Storage error
Firmware update pending
Unavailable
Storage error
Storage low
Cause
Camera lost connection
with the body worn system
because:
• it wasn't docked
for over 8 weeks
• the system
controller that
the system was
initially created
on was replaced
New cameras are docked but
not added to the system
No cameras have been added
to the system
Camera storage may be faulty
Camera firmware is not up to
date with the system
The extension system
controller has lost connection
with the body worn system.
One reason for this could be
that the system controller that
you initially created the body
worn system on has changed
IP address.
System controller storage may
be faulty
System controller storage is
almost full
26
Solution
Unlock cameras
Add cameras
Add cameras
• Try General
troubleshooting
steps.
• If the problem
persists, try
axis.com/support.
• Dock the camera.
• If the problem
persists,
try General
troubleshooting
steps.
• If the problem
persists, try
axis.com/support.
Make sure that the IP
addresses of the system
controller that you initially
created the body worn
system on, is the same as
the IP address entered in the
extension system controller.
• Try General
troubleshooting
steps.
• If the problem
persists, try
axis.com/support.
• Make sure that
the connection
with the content
destination is
working.
• Make sure your
network capacity
supports the size
of your body worn
system.
• Avoid docking
cameras to the
affected System