Error Messages - Applied Instruments XR-3 Manual

Wi-Fi Operations

4 Error Messages

Wi-Fi operations rely on a wireless connection to another device, the internet, and a server.
Errors may be encountered if that connection is weak or marginal. Some of the error
messages that may be encountered are described below.
4.1 Unable to connect to network.
Causes:
1. Invalid login information
2. Weak signal
3. Login not supported on network device
Remedies:
1. Find a stronger signal
2. Verify login information
4.2 Web page not found.
May occur when using update feature. Indicates the web page where the meter was trying to
obtain the update files could not be accessed.
Causes:
1. The network does not allow complete internet access. Many public hot spots, such as
hotels, lock the network access to their own web page and don't allow access without
going through their portal.
2. Invalid download configuration.
Remedies:
1. Try another network.
2. Verify the download configuration (available from Wi-Fi Options screen) is valid.
The general release website provided by Applied Instruments is the default:
a) Address:
b) Subdirectory: XR-3
4.3 FTP username or password incorrect
May occur when using the file upload function.
Causes:
1. The User Id and Password provided did not pass the FTP site login.
Remedies:
1. Verify the login information on the Upload Configuration screen (available from the Wi-Fi
Options screen or the File Upload screen).
4.4 Failed opening FTP port
Could not establish a connection to an FTP server at the configured address.
Causes:
1. Poor signal strength.
2. The addressed FTP server does not exist or does not respond.
3. Connected network does not allow access to FTP server.
Remedies:
1. Verify the address on the Upload Configuration screen (available from the Wi-Fi Options
screen or the File Upload screen).
2. Obtain better signal strength.
3. Use a different network.
4.5 FTP subdirectory not found
A connection to the FTP server was made but the subdirectory to receive the files does not exist.
Causes:
1. The subdirectory given in the Upload Configuration screen is not correct.
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