Troubleshooting - Dometic ProSafe MD283 Installation And Operating Manual

Electronic safe for hotels
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proSafe
Safe blocked due to use of
mechanical key with anti-tamper
code
Safe blocked
Wait when opening with anti-
tamper code
Repeat anti-tamper code
Code requested
11

Troubleshooting

If you are unable to rectify the fault, get in touch with a specialist workshop.
Display
Fault
BAT-LO
The safe does not
close.
ERROR
A continuous audible
signal sounds.
The safe will not accept
the master code.
ERROR 2 The bolts do not
extend completely.
ERROR 5 Short audible signals
sound whenever any
button is pressed.
EN
Display
A-002
DELAY
DELAY
CODE
Possible cause
The battery is low.
False code
Time for entering code
has elapsed.
Wrong master code
The locking
mechanism is not
functioning correctly.
The safe is blocked
once an incorrect
code has been
entered five times.
Troubleshooting
Sound
3 short beeps
3 short beeps
1 short beep
Suggested remedy
➤ Replace the batteries.
➤ Enter the correct code.
➤ Enter the code within
8 seconds.
➤ Enter the correct master
code.
➤ Make sure the bolts are
not jammed in the
cupboard.
➤ Check the connections
on the circuit board.
➤ Replace the motor.
➤ Wait for 6 minutes with-
out pressing any buttons.
The lock is no longer
disabled following this
6 minute waiting period.
➤ Following this, enter the
correct code.
➤ Open the door mechani-
cally with the master key.
29

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This manual is also suitable for:

Prosafe md363Prosafe md383Prosafe md408Prosafe md493

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