Basic Troubleshooting - PowerDot PD-01 Instruction Manual

BASIC TROUBLESHOOTING
DEVICE IS FAILING TO TURN ON
You're very low on your battery. Please re‐charge your battery. Full charging time for the battery is
around 60 minutes.
WHEN ON PRE‐STIMULATON APPLICATION SCREEN, DEVICE(S) NEVER GETS CONNECTED.
Your Bluetooth connectivity with PowerDot device can't be established to some reason. Check Device
Settings menu to make sure that the device you're trying to use is in the list of active devices.
Make sure your PowerDot device is turned on (Power/Stimulation LED is BLUE) and the battery is
charged.
If device is charged, activated and the device(s) still is not getting connected, try turning off the device(s),
restarting PowerDot Mobile Application, turning on the device and trying again.
STIMULATION IS NOT PRODUCING THE USUAL SENSATION
Check that you are using the right program and that pads have full contact and are positioned properly.
Pause your stimulation, re‐attach or change of the position of the pads and then resume your stimulation.
THE STIMULATION CAUSES DISCOMFORT OR BURNING
If you're using your standard intensity modes, than most probably your pads are worn out and are losing
their bonding strength. Pause your stimulation and try re‐attaching your pads. If after resumption the
same sensation continues, consider replacing your pads.
PADS DON'T ADHERE TO THE BODY OR STIMULATION IS VERY WEAK EVEN WHEN INTENSITY IS HIGH
Consider replacing your pads. Most probably they're worn out.
FAILING TO LOCATE DEVICE FOR ACTIVATION
Most probably your device is already activated to other mobile phone. To deactivate, make sure your
device is turned ON and then hold Tactile Multi‐Function for 10 seconds till your Power/Stimulation LED
blinks for 3 times and device powers OFF itself after. Turn ON the device and try searching for it again.
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