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Troubleshooting Guide
Yaasa Desk Pro II

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Summary of Contents for Yaasa Desk Pro II

  • Page 1 Troubleshooting Guide Yaasa Desk Pro II...
  • Page 2: Table Of Contents

    Troubleshooting Guide Yaasa Desk Pro II CONTENTS Legend General information Power supply Troubleshooting 4. 1 Manual reset 4.2 Possible irregularities during operation and how to rectify them 4.3 Error messages on the hand switch display Additional information www.yaasa.eu...
  • Page 3: Legend

    Troubleshooting Guide Yaasa Desk Pro II LEGEND Memory position keys 1 & 2 Display SAVE Save key Arrow keys Raise tabletop/Lower tabletop GENERAL INFORMATION Please read the instructions and safety precautions set out in the manual carefully before setting up the desk.
  • Page 4: Possible Irregularities During Operation And How To Rectify Them

    Troubleshooting Guide Yaasa Desk Pro II 4.2 POSSIBLE IRREGULARITIES DURING OPERATION AND HOW TO RECTIFY THEM Error messages visible on the hand switch display: Error message Cause Solution Blinking 0 on the Height adjustability is not Run the manual reset...
  • Page 5: Error Messages On The Hand Switch Display

    Troubleshooting Guide Yaasa Desk Pro II The power unit or The power supply cable is not Plug the power supply cable into a socket control system is connected not working Electronic control system faulty Contact customer service Hand switch faulty...
  • Page 6 Troubleshooting Guide Yaasa Desk Pro II Number Description Solution Err C01 Firmware error Unplug the power supply from the mains supply and wait 5 seconds. Plug the power cable back into the socket and try to move the desk UP and DOWN.
  • Page 7: Additional Information

    Troubleshooting Guide Yaasa Desk Pro II Err C22 Power supply overload Release all the keys and wait 5 seconds then try again Err C23 Motor has a faulty voltage Note: A manual reset may be required if a power failure occurs or the power cable is removed while the height is being adjusted.