Sirius XM RAdio Tour SXWB1V1 User Manual page 98

Troubleshooting
Message/Issue/Problem
Tour does not find my Wi-Fi
network
I get a hum, buzzing, crackling,
distortion or other noise in the
SiriusXM audio
Tour does not show my Bluetooth
device
I can't turn Tour on with the
Remote Control
The Voice tuning and search button
is missing
I'm trying to direct tune a channel,
but some of the numerical digits
are disabled
I was using the Setup Guide but
didn't finish . How do I start the
Setup Guide again?
The "Switch to Internet" button is
being shown
The "Switch to Satellite" button is
being shown
After I do a Factory Reset my
favorites are not erased
98
Make sure your Wi-Fi network has a visible SSID . Wi-Fi
networks with a hidden SSID will need to use the manual
connection process . Refer to
Manually (Manual)" on page 85
This can be due to the audio level of Tour being set too high .
Refer to "Audio Level" on page 69
audio level setting .
Before Tour can find your Bluetooth device, the Bluetooth
device must be put into discoverable mode . Consult the
instructions which accompanied your Bluetooth device and
put it into discoverable mode .
Tour can only be turned on by using the power button on the
rear of Tour .
Voice tuning and search requires that Tour be connected to a
Wi-Fi network . If Tour does not have a Wi-Fi connection the
Voice button is removed from the Now Playing screen .
This is deliberate to prevent tuning to an nonexistent channel .
As you enter the channel numbers . some digits on the keypad
are disabled .
To restart the Setup Guide refer to
69 for instructions .
When the satellite signal is lost, and the currently tuned
channel is available via Internet streaming, the Switch to
Internet button is shown on the Now Playing screen . Tap to
continue listening to the channel .
When the Wi-Fi connection is lost, and the currently tuned
channel is available via satellite, the Switch to Satellite button
is shown on the Now Playing screen . Tap to continue listening
to the channel .
Settings stored in the cloud, such as favorites, are not cleared
by a factory reset . While these settings are temporarily
removed from Tour, they will return once a Wi-Fi connection
to the Internet is re-established .
Tour with Vehicle Kit User Guide
Reason/Solution
"Connect to a Wi-Fi Network
for instructions .
and turn down the
"Setup Guide" on page