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Troubleshooting
Problem
I get noise, static, or
weak signals even when
I'm near the base unit .
I h e a r n o i s e i n t h e
handset, and none of the
keys or buttons work .
2
Suggestion
• Press the CHAN button while on a call until the interference has been eliminated .
• Other electronic devices can cause interference with your cordless telephone . Try installing your
telephone away from these types of electronic devices: wireless routers, radios, radio towers, pager
towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen
appliances and other cordless telephones .
• Microwave ovens operate on the same frequency as your telephone . It is normal to experience static
on your telephone while the microwave oven is in operation . Do not install this telephone in the same
outlet or near the microwave oven .
• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge
protector) into a different location . If the problem is solved, have your telephone moved away from
the modem until there is no static or noise, or use a different surge protector .
• Relocate your telephone to a higher location . The telephone will likely get better reception when
installed in a higher location .
• If other telephones in your home are having the same problems, the problem is in the wiring or local
service . Contact your local telephone company (charges may apply) .
• Make sure the power cord is plugged in .
www.vtechphones.com
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