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Smappee Infinity
Installation manual
English – Version 2.0 – July 2020

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Summary of Contents for Smappee Infinity

  • Page 1 Smappee Infinity Installation manual English – Version 2.0 – July 2020...
  • Page 2: Table Of Contents

    Configuration of Smappee Input module Configuration of Smappee Output module Troubleshooting Smappee Bus cable specification Addendum 1 – Colour code explanation Addendum 2 – Wi-Fi connection properties and firewall rules Addendum 3 – Components overview Smappee Infinity – Installation manual – English...
  • Page 3: Safety Instructions

    Smappee CT Hub: MOD-IAC-1 • Smappee Solid Core 3-Phase CT: MOD-IAC-2 • Smappee Genius: MOD-GW-1 • Smappee Wi-Fi Connect: MOD-GW-2 • Smappee Connect: MOD-GW-3 • Smappee Input module: MOD-INP-1 • Smappee Output module: MOD-OUT-1 Smappee Infinity – Installation manual – English...
  • Page 4 The device’s housing has IK06 impact immunity level. Therefore, it is essential that the housing is not damaged during installation. • When there is visible damage to the device’s housing, it is recommended to replace the device to prevent any hazardous situation to occur. Smappee Infinity – Installation manual – English...
  • Page 5 Support Only certified electricians or equivalent may install the Smappee Infinity. If you have any questions, please contact your local distributor. In case your local distributor is unable to help you, you can contact Smappee at: support@smappee.com. Smappee n.v. Evolis 104...
  • Page 6: Smappee Infinity Modularity

    Smappee Infinity is a global solution that is compatible with all inverters and almost any electrical installation worldwide. Thanks to the compact hardware, it fits easily into almost any distribution panel.
  • Page 7 A modular solution for every energy need. The strength of the Smappee Infinity system lies in its modularity, allowing you to mix and match according to your energy needs. Depending on the setup, Smappee Infinity will gather energy data, communicate that data to a data platform and, if desired, control the energy flows in the building.
  • Page 8: How To Install

    Validation of the installation: checking the accuracy of live power values. Optional steps: • Configuration of Smappee Input module: the configuration of the pulse input sensors. • Configuration of Smappee Output module: the configuration of the relay outputs. This procedure is done with the Smappee Energy Monitor mobile app.
  • Page 9: Planning And Site Preparation

    The first step is to determine the complete monitoring solution. This consists of listing all the loads that need to be measured, their properties, and the required hardware (Smappee and others). The checklist provided helps you to determine all necessary technical information for the next steps and also to collect all the necessary hardware.
  • Page 10 Optional: drill, drill bits and screws. Supplies (not included) Cable ties. Single or three-phase circuit breaker (fuse for Smappee Power Box only). Ethernet cable in the case of wired communication. External Smappee Wi-Fi antenna in the case of low Wi-Fi signal.
  • Page 11: Initial Setup And Configuration

    5. Initial setup and configuration The first step of the Smappee Infinity installation is creating a location and defining the measured loads and their properties. The location defines where the Smappee will be installed (e.g. house, store, or site address).
  • Page 12: Physical Installation

    The first CT Hub or Solid Core 3-Phase CT to Port A of the Power Box using the supplied Smappee Bus cable. b. Connect all the CT Hubs and/or Solid Core 3-Phase CTs with the supplied Smappee Bus cable or a custom twisted-pair RJ10 cable.
  • Page 13 Mount the supplied bus termination plug in the free port of the last CT Hub. You can use a custom RJ10 cable instead of the standard Smappee Bus cable. The RJ10 must be a twisted pair cable. Pins 1 & 4 and Pins 2 & 3 must be twisted pairs.
  • Page 14 Blue – Neutral WARNING: The above wiring and colour scheme is indicative. National regulations must be respected. Wiring for Europe must be at least 1mm2 / 600 V and protected by a 6A circuit breaker. Smappee Infinity – Installation manual – English...
  • Page 15 Blue – Neutral WARNING: The above wiring and colour scheme is indicative. National regulations must be respected. Wiring for Europe must be at least 1mm2 / 600 V and protected by a 6A circuit breaker. Smappee Infinity – Installation manual – English...
  • Page 16 For single phase loads, connect and configure the clamp as follows: Single phase load powered by Connect the clamp around Phase measured by this CT L1 and L3 L2 and L3 L1 and L2 Smappee Infinity – Installation manual – English...
  • Page 17 UL-style 1015 protected by a 6 A circuit breaker and maximum 16 AWG/600 V UL-style 1015 protected by a 6 A or 10 A circuit breaker. The circuit breaker must comply with UL 489. Smappee Infinity – Installation manual – English...
  • Page 18 UL-style 1015 protected by a 6 A circuit breaker and maximum 16 AWG/600 V UL-style 1015 protected by a 6 A or 10 A circuit breaker. The circuit breaker must comply with UL 489. Smappee Infinity – Installation manual – English...
  • Page 19: Smappee Cloud Connectivity

    7. Smappee Cloud connectivity In this chapter the possible internet options to connect to the Smappee cloud are described. The internet connectivity options depend on the type of gateway (Genius or Connect series) of your Infinity installation. Smappee Genius as gateway During start-up, the Genius will automatically check which internet connectivity is used.
  • Page 20 For more details about the Wi-Fi properties, please see Addendum 2. Resetting the Wi-Fi: If the Smappee has to be connected to another Wi-Fi network or the authentication password has to be changed, select in the Smappee App Settings > Your Smappee Monitors >...
  • Page 21: Configuration Of Cts

    8. Configuration of CTs In this procedure, the initial setup and configuration are linked to each physical CT. Proceed in the Smappee Energy Monitor mobile app and follow the steps as shown. Smappee Infinity – Installation manual – English...
  • Page 22: Validation Of The Installation

    To check the correct operation of the Smappee Infinity, Smappee provides real-time values of all measured loads. You can access these real-time values with the mobile app or via the Smappee Dashboard.
  • Page 23: Configuration Of Smappee Input Module

    10. Configuration of Smappee Input module The Smappee Input module only works with a Smappee Infinity setup including a Genius as gateway. It is not compatible with the Smappee Connect series. You can connect up to 10 Smappee Input and/or Output modules to one gateway.
  • Page 24 – Infinity modules – Select Input module. Follow the procedure in the app to complete the configuration of each input. If a physically installed Input module is not shown in the Infinity modules list in the Smappee App, tap Scan for modules at the bottom of the Infinity modules screen.
  • Page 25: Configuration Of Smappee Output Module

    11. Configuration of Smappee Output module The Smappee Output module only works with a Smappee Infinity setup including a Genius as gateway. It is not compatible with the Connect series. You can connect up to 10 Smappee Input and/or Output modules to one gateway.
  • Page 26 • Connect the Output module between to the Power Box, Genius or other modules via the B- bus, using both B ports. Use the supplied Smappee Bus cable or a custom twisted-pair RJ10 cable. Use a solid cable with diameter range 0.5 to 1.5 mm² (20 AWG - 15 AWG) to connect the output relay with the green connector.
  • Page 27 Trigger the appliance(s) connected to the Smappee Output module based on a certain event with Automations in the Smappee App. Go to Control – Automations. The events of the Output modules can be consulted in the Smappee App and Dashboard: •...
  • Page 28: Troubleshooting

    CT is not connected properly Check the connector of the CT into the No real-time measurements to the CT Hub. CT Hub. of the connected CTs. CT is not closed properly Close the CT correctly. Smappee Infinity – Installation manual – English...
  • Page 29 Input module is not available module yet. under “Infinity Components” or reboot in the mobile App the Genius. The module is connected to The module needs to be connected to the wrong bus. the B bus chain. Smappee Infinity – Installation manual – English...
  • Page 30 RJ10 cable and plugging it back in. with an Ethernet connection Check with a laptop or other ethernet compatible device if the ethernet cable is working. Ping to an internet address (e.g. google.com) Smappee Infinity – Installation manual – English...
  • Page 31 Genius The SSID is not supported Check Addendum 2 The Wi-Fi signal is not strong Make sure the Gateway is close enough enough to the Wi-Fi router / repeater Smappee Infinity – Installation manual – English...
  • Page 32 Configuration. Press ‘Apply changes’. If this is not shown, make a change and undo the change to a load or CT. This will present the ‘Apply changes’ button on the Load Configuration screen. Smappee Infinity – Installation manual – English...
  • Page 33: Smappee Bus Cable Specification

    The length of the gateway-Power Box bus must be no more than 500 meters (545 yards). WARNING: the bus termination plug must be plugged into the output of the last CT Hub or Solid Core 3-Phase CT. The plug is supplied in Port A of the Power Box. Smappee Infinity – Installation manual – English...
  • Page 34: Addendum 1 - Colour Code Explanation

    Red continuous Connection issue. Power Box Status LED is pulsing once every 3 seconds. Power Box is powered on and operating correctly. Status LED is pulsing once every 1 second. Smappee Bus B error. Smappee Infinity – Installation manual – English...
  • Page 35 Short pulse every 3 seconds. No communication or communication error. One pulse every second. Configuration problem. Short pulse every 1 sec. Input LED (one for each input) ON when input is closed or pulse is given. Smappee Infinity – Installation manual – English...
  • Page 36 Output module is powered on and operating correctly. Short pulse every 3 seconds. Indication of the selected output during configuration. 3 pulses per second. No communication, communication error or configuration One pulse every second. problem. Smappee Infinity – Installation manual – English...
  • Page 37: Addendum 2 - Wi-Fi Connection Properties And Firewall Rules

    • The maximum number of characters for the WPA2/PSK is 20. The DHCP of your router assigns the IP address of your Smappee. Firewall rules No specific firewall settings are required in your network. If you use a firewall, use the commonly applied secure firewall rules: •...
  • Page 38: Addendum 3 - Components Overview

    Smappee Bus cable set – 100 m (109 yards) - 50 RJ10 connectors AC-IBCS-100m Smappee Infinity Modbus Energy Meter cable (RJ10 to USB) AC-IBC-RS485 You can also use a custom RJ10 cable. See Smappee Bus cable specification in section 13. Current transformers Type Article number...

Table of Contents