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Smappee Infinity Installation Manual

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Smappee
Infinity
Installation manual
English – 2.7.1 – March 2025

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  • Page 1 Smappee Infinity Installation manual English – 2.7.1 – March 2025...
  • Page 2 The specifications and other information in this document were verified to be accurate and complete at the time of its publication. Due to ongoing product improvement, this information is subject to change at any time without prior notice. For the latest information, see our online documentation: smappee.com/downloads...

  • Page 3: Table Of Contents

    Smappee Infinity ..........................8 Prepare the installation ......................... 10 Installation and configuration ......................11 Validation of the Smappee Infinity installation ................20 Add an Input module ........................21 Add an Output module ........................24 Replace a Connect by a Genius ....................28 10.

  • Page 4: Introduction

    Thank you for purchasing Smappee Infinity. This installation manual tells you how to install Smappee Infinity. We recommend that you read the contents of this manual carefully, to ensure a safe and proper installation and enable to use all the advanced features of this product to the full.

  • Page 5: Safety Instructions

    Do not install or use damaged current transformers or cables. • Do not immerse the product in water or any other liquids. • Do not expose the product to heat, flame, or extreme cold. • Smappee Infinity – Installation manual – English...

  • Page 6: Specifications

    2.6. Explanation of the safety symbols Symbol Description Class II equipment: double insulated, does not require an earth connection This device has been tested according to IEC 62262 and complies to impact class 8 IK 08 Smappee Infinity – Installation manual – English...
  • Page 7 2.7. Residual safety risk When there is visible damage to the device’s housing, it is recommended to replace the device to prevent any hazardous situation to occur. Smappee Infinity – Installation manual – English...

  • Page 8: Smappee Infinity

    The system is future-proof and can adapt to any scenario, allowing over-the-air updates and extra modules to be added at any time. Smappee Infinity is a global solution that is compatible with almost any electrical installation worldwide. Discover the different modules for different features and services on www.smappee.com/infinity/.
  • Page 9 Smappee App The mobile application to configure and use your energy management solution. It can be downloaded from the Apple App store or Google Play to use Smappee Infinity. Smappee Dashboard The web application on dashboard.smappee.net advanced use of different Smappee Infinity installations.

  • Page 10: Prepare The Installation

    Smappee Configurator, which guides you to find the modules for the new Smappee Infinity installation. The bill of materials has the article numbers, article description and necessary quantities to be ordered at Smappee. Image 2: Screenshot of the Smappee Configurator You can always order more components, refer to Smappee Infinity components (page 44).

  • Page 11: Installation And Configuration

    6. Configure Smappee Infinity (page 18) Once the installation is complete, it is good practice to validate the correct operation of the monitoring solution. For more information, refer to Validation of the Smappee Infinity installation (page 20). NOTE To monitor and control appliances with Smappee Infinity, you can: Add an Input module (page 21) •...
  • Page 12 5.1. Install the circuit breaker for Smappee Infinity Context Image 3: View on a distribution panel and the power supply cable Instructions Proceed as follows. Locate a free circuit breaker or install an additional circuit breaker for the connection of the Power Box.
  • Page 13 The arrow on each current transformer indicates the direction of the energy flow towards the load (L). For future ease of service, attach a label with the CT Hub number to both ends of the wire. Smappee Infinity – Installation manual – English...
  • Page 14 Image 5: View on the arrow on a current transformer and its installation in the distribution panel Image 6: View on the arrow on a Rogowski coil Image 7: View on the arrow on a Solid Core CT Smappee Infinity – Installation manual – English...
  • Page 15 (L). For example the value for always on usage should consider the power supplied by the battery. 3. Attach the current transformers for each load (L) to be monitored. For example, the heatpump at your location. Smappee Infinity – Installation manual – English...
  • Page 16 2. Remove the bus termination plug from the A-terminal of the Power Box. 3. Make with the Smappee Bus cables a circuit from the A-terminal of the Power Box, through the CT Hubs and Solid Core 3-Phase CTs, until the bus terminator plug in the last CT Hub or Solid Core 3-Phase CT.
  • Page 17 The magnet on the gateway let you easily disconnect it, so you can read the markers while connecting cables. 3. Connect the Smappee Bus cable from the B-terminal of the Power Box to the gateway. For more information, refer to Smappee Bus (page 45).
  • Page 18 5.6. Configure Smappee Infinity Prerequisites This procedure is done with the Smappee App. You can download this mobile app from the Apple App Store for iOS or the Google Play store for Android phones. Image 10: Download the Smappee App...
  • Page 19 6. Start the power supply to Smappee Infinity when asked for the colour shown. The internet connection of the gateway is made. • A Genius will automatically check which internet connectivity is used. For more information, refer to internet connectivity (page 17).

  • Page 20: Validation Of The Smappee Infinity Installation

    Box. Repeat this for each phase until you know how to change the physical connection of each live conductors, so that phase 1 in Smappee Infinity is phase 1 of the grid. 2. Measure the voltage between a phase wire to a load and the related phase of the grid measurement.

  • Page 21: Add An Input Module

    NOTE An Input module is compatible only with a Smappee Genius as gateway. If your Smappee Infinity has a Smappee Connect, you need to replace it with a Smappee Genius. For more information, refer to page 28. Proceed as follows.
  • Page 22 Instructions Make sure Smappee Infinity is installed and operational. For more information, refer to Installation and configuration (page 11). 2. Make B-bus circuit with the Smappee Bus cables from the Power Box, through the Input module, until the Genius. NOTE Both B-terminals are identical.
  • Page 23 Go in the Smappee App to Settings > Smappee monitors > Infinity modules. 2. Select the installed Input module. 3. If a physically installed Input module is not shown in the Smappee App, tap Scan for modules at the bottom of the Infinity modules screen.

  • Page 24: Add An Output Module

    NOTE An Output module is compatible only with a Smappee Genius as gateway. If your Smappee Infinity has a Smappee Connect, you need to replace it with a Smappee Genius. For more information, refer to page 28. Proceed as follows.
  • Page 25 Make sure Smappee Infinity is installed and operational. For more information, refer to Installation and configuration (page 11). 2. Make with the Smappee Bus cables a circuit with the B-terminals from the Power Box, through the Output module, until the Genius.
  • Page 26 3. Tap the Control other devices button. 4. Select the installed Smappee Output module. 5. If a physically installed Output module is not shown in the Smappee App, tap Scan for Output modules. 6. Follow the steps shown in the Smappee App.
  • Page 27 Monitor the events which trigger the connected outputs with the Smappee App Open the Smappee App. 2. Select the Smappee location in the dashboard. 3. Proceed as follows: To monitor the past events, go to Latest events. • To review and set the status to on or off, go to Control > Smart devices •...

  • Page 28: Replace A Connect By A Genius

    9. Replace a Connect by a Genius To meet your requirements, it can be the initial installed Smappee Connect needs to be replaced by a Smappee Genius. The Genius has more functionalities than the Connect. There is a limitation that the Connect installed in an EV Wall Home or an EV One Home cannot be replaced by a Genius.

  • Page 29: Troubleshooting

    CT Hubs and correct port. the Power Box. In the case of a custom RJ10 cable, check the operation of the RJ10 cable and review the Smappee Bus cable specification (page 45). Smappee Infinity – Installation manual – English...
  • Page 30 General problem Possible cause Possible solution More than 28 measuring In the app, go to Settings > Smappee monitors > Infinity modules and points are connected to the Power Box. remove the obsolete CT Hub(s). You maybe need a multi-gateway setup.
  • Page 31 The Wi-Fi password has The Genius needs to be reconfigured been changed. with the correct Wi-Fi settings. Go in the Smappee App to Settings > Smappee monitors > Infinity modules > Smappee Genius > Change your setup and follow the steps shown in the app.
  • Page 32 Smappee App. being calculated. correctly. Go to Settings > Smappee monitors > Load configuration. Push Apply changes. If this is not shown, make a change and undo the change to a load or CT. Smappee Infinity – Installation manual – English...
  • Page 33 The Wi-Fi password has The Connect needs to be reconfigured been changed. with the correct Wi-Fi settings. Go in the Smappee App to Settings > Smappee monitors > Infinity modules > Smappee Connect > Change your setup and follow the steps in the app.
  • Page 34 > Load configuration > Apply changes. If the Apply changes button is not shown, make a change to a load. As a result, the button is shown and you can undo your change. Smappee Infinity – Installation manual – English...
  • Page 35 If the Genius must be connected to another Wi-Fi network or the authentication password must be changed, use the Smappee App: Go to Settings > Smappee monitors > Infinity modules > Smappee Genius > Change your setup. 2. Follow the steps shown in the Smappee App.
  • Page 36 For more information, refer to Colour code explanation (page 37). Image 15: View on the reset button of the Genius Image 16: View on the Connect, WiFi Connect and 4G Connect reset buttons Smappee Infinity – Installation manual – English...

  • Page 37: Annexes

    Locations where the current transformer should be placed around live conductors, with the arrow • pointing in the same direction as the energy flow For other region specifications not included in this annex, please contact Smappee. Connection diagram – 1 x 230 V Brown wire for the phase 1 conductor...
  • Page 38 WARNING The above wiring and colour scheme is indicative. National regulations must be respected. Wiring for Europe must be at least 1mm² / 600 V and protected by a 6 A circuit breaker. Smappee Infinity – Installation manual – English...
  • Page 39 All 3-phase loads must be measured with L1 and L2 (grid, solar, sub circuits). • During the configuration of the Infinity with the Smappee App, you need to indicate the • maximum current. Enter 60 % of the value indicated on the main circuit breaker.
  • Page 40 Wiring for the Americas region should be minimum 18 AWG/600 V UL-style 1015 protected by a 6 A circuit breaker and maximum 16 AWG/600 V UL-style 1015 protected by a 6 A or 10 A circuit breaker. The circuit breaker must comply with UL 489. Smappee Infinity – Installation manual – English...
  • Page 41 Wiring for the Americas region should be minimum 18 AWG/600 V UL-style 1015 protected by a 6 A circuit breaker and maximum 16 AWG/600 V UL-style 1015 protected by a 6 A or 10 A circuit breaker. The circuit breaker must comply with UL 489. Smappee Infinity – Installation manual – English...
  • Page 42 Wiring for the Americas region should be minimum 18 AWG/600 V UL-style 1015 protected by a 6 A circuit breaker and maximum 16 AWG/600 V UL-style 1015 protected by a 6 A or 10 A circuit breaker. The circuit breaker must comply with UL 489. Smappee Infinity – Installation manual – English...

  • Page 43: Declaration Of Conformity

    Declaration of conformity Smappee Infinity – Installation manual – English...

  • Page 44: Components Overview

    Smappee Infinity Modbus Energy Meter cable (RJ10 to USB) AC-IBC-RS485 Teltonika RUT240 4G Router (for 3G/4G internet connection) AC-SP-LU2 You can also use a custom RJ10 cable, refer to Smappee Bus (page 45). Smappee Infinity – Installation manual – English...
  • Page 45 Smappee Bus cable set – 109 yards (100 m) and 50 RJ10 connectors AC-IBCS-100m If the Smappee Bus cable is not sufficient, you can use a custom RJ10 cable. For more information, refer to the following topics: Bus cable specifications •...
  • Page 46 Bus limitations Image 19: Limitations to the Smappee A-bus and Smappee B-bus Smappee Bus More information The total length of the CT bus (1) must be less than 100 meters (109 yards). There is a maximum of 28 measuring points: A CT Hub has 4 measuring points.
  • Page 47 2.4 GHz Wi-Fi required, preferably with automatic channel selection. • Networks without DHCP server are not supported. The DHCP of your router assigns the IP address of your Smappee. • WPA or WPA2 encryption mandatory. The maximum number of characters for the WPA2/PSK encription key is 20.
  • Page 48 Colour code explanation Smappee Genius Image 20: Position of the LED on the Smappee Genius LED status Meaning More information Blue Starting up The Genius is starting up. If this takes continuous more than 10 minutes, please contact support. The light may briefly go off during this process.
  • Page 49 Smappee Connect series Image 21: Position of the LED on the Smappee Connect LED status Meaning More information Blue continuous Starting up The Connect is starting up. If this takes more than 30 seconds, please contact support. Blue pulsing Ready for...
  • Page 50 The Solid Core 3-Phase CT is powered on and Short pulse every 3 seconds. operating correctly. LED at input A Communication error. One pulse every second. LED at input A Configuration problem. 2 pulses per second. Smappee Infinity – Installation manual – English...
  • Page 51 De Output module is powered on and operating Short pulse every 3 seconds. correctly. Indication of the selected output during configuration. 3 pulses per second. No communication, communication error or Short pulse every 1 second configuration problem Smappee Infinity – Installation manual – English...

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