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SYMPTOM
Heat Pump Running, Not Cooling
Water Coming From Heat Pump
RULE OUT
STEP 1:
Confirm the heat pump mode is set to either "COO" OR
Incorrect mode
"ACH". See "Setting Operating Mode" on page 3 for
setting
more information.
STEP 2:
Measure temperature of source-side discharge water
Not transferring
coming out of heat pump. If discharge water is warmer
heat out of water
than incoming source water, the heat pump is moving
heat into the source water.
STEP 3:
Incorrect
Confirm the thermostat is set below the current water
thermostat
temperature. See "Setting Thermostats" on page 3 for
setting
more information.
STEP 4:
If an external controller is being used, confirm heat
pump is set to accept the controller's signal. See
section entitled "External Controls / Equipment" on
External
page 23 and "Configuring for External Controller" on
controller is
page 29 for more information.
being used
If heat pump is set correctly to accept an external
improperly
controller's signal, contact the installer of the
external controller device or the device's
manufacturer for further assistance.
STEP 5:
Error condition
If an error code is displayed, see appropriate fault code
exists
in this section. If no fault code is displayed, proceed to
next step.
STEP 6:
Cooling incorrect
Confirm valves are correctly positioned to cool the
body of water
correct body of water.
STEP 7:
Insufficient run
Water source equipment will generally be set to run 24
time
hours a day in commercial applications. Confirm that
water pump is not being set with low runtimes.
STEP 8:
Call heat pump installer or AquaCal AutoPilot Customer
Support for further assistance.
STEP 1:
If using chlorine or bromine as a pool / spa sanitizer,
use a test strip in water at heat pump to determine if
sanitizer is present. If sanitizer is present, a leak may
Determine if
exist.
water is from a
leak or
STEP 2:
condensation
Turn off heat pump, leaving water pump on. After
several hours, determine if water is still coming from
heat pump. If water is still coming from heat pump, a
leak may be present.
STEP 3:
Call heat pump installer or AquaCal AutoPilot Customer
Support for further assistance.
RESOLUTION
Page 35
Table 16
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