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Table of Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . 3
Before You Begin . . . . . . . . . . . . . . . . . . . . 3
Parts Checklist . . . . . . . . . . . . . . . . . . . . 3
Installation . . . . . . . . . . . . . . . . . . . . . . . . 4
Choose Location . . . . . . . . . . . . . . . . . . . 4
Install Handset Battery . . . . . . . . . . . . . . . . 4
Table/Desk Installation . . . . . . . . . . . . . . . . 6
Wall Mounting . . . . . . . . . . . . . . . . . . . . . 7
Charge the Handset Battery . . . . . . . . . . . . . 7
Check for dial tone . . . . . . . . . . . . . . . . . . 8
Belt Clip (optional) . . . . . . . . . . . . . . . . . . . 8
Registration . . . . . . . . . . . . . . . . . . . . . . . 9
To register your accessory handsets . . . . . . . . . 9
De-Register all system handsets . . . . . . . . . . . 9
Basic Operation . . . . . . . . . . . . . . . . . . . . 10
Handset and Base Indicators . . . . . . . . . . . . . 10
Handset Display . . . . . . . . . . . . . . . . . . 10
Base Display . . . . . . . . . . . . . . . . . . . . 11
Handset Layout . . . . . . . . . . . . . . . . . . . 12
Base Unit Layout . . . . . . . . . . . . . . . . . . 13
Telephone Operation. . . . . . . . . . . . . . . . . . 14
Making Calls . . . . . . . . . . . . . . . . . . . . 14
Answering Calls . . . . . . . . . . . . . . . . . . . 14
Flash Function . . . . . . . . . . . . . . . . . . . 15
Redial Function . . . . . . . . . . . . . . . . . . . 15
Mute Function . . . . . . . . . . . . . . . . . . . . 15
Conference Call . . . . . . . . . . . . . . . . . . . 15
Volume Control . . . . . . . . . . . . . . . . . . . 15
Transferring Calls . . . . . . . . . . . . . . . . . . 16
Intercom Call . . . . . . . . . . . . . . . . . . . . 16
Call Forward. . . . . . . . . . . . . . . . . . . . . 17
Handset Locator. . . . . . . . . . . . . . . . . . . 18
Headset . . . . . . . . . . . . . . . . . . . . . . . 18
Operating Range . . . . . . . . . . . . . . . . . . 19
Handset Display Screen Messages . . . . . . . . . 20
Base Display Screen Messages . . . . . . . . . . 22
Telephone Settings . . . . . . . . . . . . . . . . . . 23
Ringer Volume . . . . . . . . . . . . . . . . . . . 23
Ringer Tone . . . . . . . . . . . . . . . . . . . . . 23
Key Tone (preset to on) . . . . . . . . . . . . . . . . 24
Language (preset to English) . . . . . . . . . . . . . 24
Dial Type (preset to tone) . . . . . . . . . . . . . . . 24
Telephone Directory . . . . . . . . . . . . . . . . . . 25
Storing a New Entry . . . . . . . . . . . . . . . . . 25
Reviewing/Dialing from the Phonebook . . . . . . . 26
Editing a Phonebook Entry . . . . . . . . . . . . . 27
Delete a Phonebook Entry . . . . . . . . . . . . . 27
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 28
Shared Call Log . . . . . . . . . . . . . . . . . . . . 28
About Call History (Caller ID) . . . . . . . . . . . . 29
Review Call History . . . . . . . . . . . . . . . . . 29
Delete Records from Call History . . . . . . . . . . 29
Dial a Displayed Number . . . . . . . . . . . . . . 29
Store a Call History Record in the Directory . . . . 30
TABLE OF CONTENTS 1
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Summary of Contents for VTech BS5872
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Page 1: Table Of Contents
Table of Contents Getting Started ..... 3 Before You Begin ....3 Parts Checklist . - Page 2 Table of Contents Voicemail ..... . . 31 Access Voicemail ....31 Clear Voicemail .
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Page 3: Getting Started
Before You Begin Parts Checklist 1. Handset 2. Base Unit 3. Battery 4. Telephone Line Cord 5. Belt Clip 6. Base Wall Mounting Bracket 7. AC Power Adaptor 8. User’s Manual HANDSET BATTERY AC POWER ADAPTOR BASE UNIT TELEPHONE LINE CORD BELT CLIP BASE WALL MOUNTING BRACKET... -
Page 4: Installation
Installation Choose Location For maximum performance of your cordless telephone system: 1. Choose a central location for your Base Unit. 2. I n s t a l l yo u r b a s e u n i t a n d extension handsets away from electronic equipment, such as personal computers, television... -
Page 5: Power Guard/Spare Battery Charger Feature
Installation Power Guard/Spare Battery Charger Feature Your phone can use the spare battery in the base unit to provide operational backup in the event of a power failure. With a fully charged battery in the spare battery charger, you will still be able to place and receive calls from the handset for up to 1.5 hours. -
Page 6: Table/Desk Installation
Installation Table/Desk Installation Connect the power cord. After • Install the base unit charging the battery for at least away from electronic 16 hours, connect the telephone equipment such as personal computers, line cord. television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. -
Page 7: Wall Mounting
Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. 1. Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit. 2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack. -
Page 8: Check For Dial Tone
Installation Check for dial tone After the batteries are charged, pick up the handset and press ON; you should hear a dial tone. If you do not, try this phone in another phone jack. • Your phone contains an internal noise filter (for DSL subscribers). -
Page 9: Registration
Registration Your phone can operate up to four handsets. To order additional handsets call the supplier To register your accessory handsets 1. After charging the battery, the screen will display: 2. On the base unit, press MENU/SEL, then scroll to DISPLAY BASE ID, press MENU/SEL. -
Page 10: Basic Operation
Handset and Base Indicators Handset Display Icon MUTE VOICEMAIL BASIC OPERATION Description Turns on when the microphone is muted. Turns on when there are new call log entries. Turns on when the ringer is muted. Low battery indicator and charging indicator. LED is on when in handsfree mode. -
Page 11: Base Display
Handset and Base Indicators Base Display Icon Description MUTE • MUTE turns on when the microphone is muted. • LED is on when microphone is muted Turns on when there are new call log entries. Turns on when the ringer is muted. Displays when spare battery is charging in the base unit. -
Page 12: Handset Layout
Handset Layout 1. Antenna 2. CID 3. Redial/Pause 4. On/Flash 5. Dialing Key (0 - 9, *, #) 6. Voicemail 7. Play 8. Skip 9. Menu/Select 11. Speaker 12. Mute/Delete 13. Off/Clear 14. Billed Services 15. Intercom 16. Erase X BASIC OPERATION... -
Page 13: Base Unit Layout
Base Unit Layout 1. Intercom 2. In Use 3. Power 4. Charge 5. Microphone 6. Auto Call Back 7. 3-Way Calling 8. Repeat Dialing 9. Number keys 10. Speaker 11. Mute 12. Flash 13. Redial/Pause 14. CID 15. EXIT 16. Delete 18. -
Page 14: Telephone Operation
Telephone Operation Making Calls From the Handset: Press ON (or, SPEAKER ( Dial the phone number. -OR- Dial the phone number first; then press ON or SPEAKER ( As you are entering numbers, press DELETE/MUTE or OFF/CLEAR to backspace and make corrections, or press and hold PAUSE to enter a 3 second dialing pause. -
Page 15: Flash Function
Telephone Operation Flash Function You can use your phone with services such as call waiting. When you receive a call waiting signal, simply press the FLASH key to switch to the new call. Press FLASH again to switch back to the original call. -
Page 16: Transferring Calls
Telephone Operation Transferring Calls You can transfer calls on the system from the base to handset, handset to handset, or handset to base. • If the returned call When a handset (HS1) is on an external call, it can transfer the call to is not answered any other handset or base. -
Page 17: Call Forward
Telephone Operation Press INTERCOM, ON or SPEAKER ( • answer the intercom call. The screens will display: Press INTERCOM, OFF/CLEAR on the handset (or EXIT on the • base) If HS2 is out of range, or on an external call, when HS1 attempts to intercom it, the display of HS1 will show: Call Forward If you have registered accessory handsets to your base, you can forward calls between system handsets. -
Page 18: Handset Locator
Telephone Operation Handset Locator From the idle (off) mode, press MENU/SEL on the base unit, then • key to scroll to HANDSET LOCATOR. Press MENU/SEL, display will show: • To end the page, press ON, SPEAKER, or any dial pad key (0-9,*,#) •... -
Page 19: Operating Range
Telephone Operation Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance, the weather, and the construction of your home or office. If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press ON. -
Page 20: Handset Display Screen Messages
Telephone Operation Handset Display Screen Messages Screen Displays: PHONE ENDED NO ENTRIES LIST FULL MICROPHONE MUTED SPEAKER LOW BATTERY INCOMING CALL NEW VOICE MAIL X NEW CALLS SEARCHING... BASE IS PAGING BASE IS CALLING CALLING HANDSET X BASIC OPERATION When: The handset is in use. - Page 21 Telephone Operation Handset Display Screen Messages Screen Displays: CALLING BASE HANDSET X IS CALLING LINE IN USE NO LINE ALREADY SAVED SAVED WARNING CHECK BATTERY! PLACE IN CHARGER CHARGING When: Calling the base. Other handset is calling. An extension phone is in use. There is no telephone line connected.
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Page 22: Base Display Screen Messages
Telephone Operation Base Display Screen Messages Screen Displays: SPEAKER ENDED NO ENTRIES LIST FULL MICROPHONE MUTED INCOMING CALL PAGING ALL HANDSETS CALLING HANDSET X LINE IN USE NO LINE ALREADY SAVED NEW VOICE MAIL X NEW CALLS HANDSET X 15 CALLING SAVED BASIC OPERATION When:... -
Page 23: Telephone Settings
Telephone Settings Ringer Volume From the idle (off) mode, press MENU/SELECT on the handset • (or MENU/SEL on the base) then the VOLUME. Press MENU/SELECT on the handset (or MENU/SEL on the base). • The current ringer volume will be shown: Press the keys or enter a digit (0 through 6) to the desired •... -
Page 24: Key Tone (Preset To On)
Telephone Settings Key Tone (preset to on) From the idle (off) mode, press MENU/SELECT on the handset • • When the phone (or MENU/SEL on the base) then the is set for pulse TONE. dial mode, it is Press MENU/SELECT on the handset (or MENU/SEL on the base). •... -
Page 25: Telephone Directory
Telephone Directory Your phone can store up to 50 numbers with names in memory. Each memory location can hold up to 32 digits for the number and 16 characters for the name. Storing a New Entry • Press MENU/SELECT on the handset (or MENU/SEL on the base). •... -
Page 26: Reviewing/Dialing From The Phonebook
Telephone Directory Each press of a particular key causes characters to be displayed in the following order: Character versus # of key presses space Reviewing/Dialing from the Phonebook Press MENU/SELECT on the handset (or MENU/SEL on the base). With PHONEBOOK highlighted, •... -
Page 27: Editing A Phonebook Entry
Telephone Directory • Scroll through the phonebook entries using the and first character of the name to be searched (using the digit keys)and continue navigating using the keys as scroll keys, until you reach the entry to be dialed. Press ON or SPEAKER ( ), to dial the number. -
Page 28: Caller Id
Caller ID Caller’s name Andrew Smith 555-123-4567 Caller’s telephone number NEW 6/15 10:15PM Time of call Date of call Shared Call Log The caller ID log is stored in the base, and is shared by the system handsets. Changes made at the base or a handset will be reflected in all handsets and the base. -
Page 29: About Call History (Caller Id)
Caller ID About Call History (Caller ID) Your phone can store up to 50 calls in its caller ID memory. When the memory is full, the oldest call will be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following information between the first and second rings: •... -
Page 30: Store A Call History Record In The Directory
Caller ID Store a Call History Record in the Directory • Press OFF/CLEAR 1. Locate the record in the call history you want to store in the directory. on the handset(s) 2. If you wish to change how the number is stored, press #. The screen displays alternate dialing (or EXIT on the sequences available for this call. -
Page 31: Voicemail
Voicemail Access Voicemail When a voicemail is detected, VOICEMAIL key will be illuminated and NEW VOICEMAIL will display on the handset and base. Once your voicemail access number and password are programmed into your phone, you can quickly retrieve voicemail messages by pressing the VOICEMAIL key on the handset or base. When retrieving voicemail messages, you can use the dedicated PLAY, SKIP and ERASE keys on the handset or base to access play, skip and erase messages functions. -
Page 32: Programming Password
Voicemail Programming Password You need to program a password to access your voicemail. First, you must activate and define your voicemail password with the voicemail service provided by your local telephone company. Once you have defined your password, you can then program it into the phone. to scroll to PASSWORD, then press MENU/SELECT on the handset (or MENU/SEL on the base) to choose it. -
Page 33: Programming The Skip Key
Voicemail Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE. When finished press MENU/SELECT on the handset (or MENU/SEL on the base). Programming the SKIP key The default SKIP key number is 33. -
Page 34: Custom Pay-Per-Use (Ppu) Features
Custom Pay-Per-Use (PPU) Features PPU Keys on Base You can use the dedicated keys on the base unit to access below functions. • Your local telephone c o m p a n y m a y AUTO CALL BACK dials the last party who called you, whether or not you answered the call. A charge provide a monthly is added to your phone bill each time you use this feature. -
Page 35: Change Ppu Key Setting
Custom Pay-Per-Use (PPU) Features Change PPU Key Setting Your phone is factory programmed with the PPU keys, you can reprogram the codes to the numbers provided by your local telephone company. From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), use to scroll to FEATURE CODES, then press MENU/SELECT on the handset (or MENU/SEL on the to scroll to BILLED SERVICES, then press MENU/SELECT on the handset (or base). -
Page 36: Change 3-Way Calling Number
Custom Pay-Per-Use (PPU) Features Change 3-Way Calling Number The default 3-WAY CALLING code is F (flash). If this does not match the number provided by your local telephone company, you will need to edit the number. 3-WAY CALLING to scroll to 3-WAY CALLING, then press MENU/SELECT on the handset (or MENU/SEL on the base). -
Page 37: Batteries
Batteries Battery Care and Maintenance After your battery is fully charged, you can expect the following performance: Operation While in use (talking) While not in use (standby*) * Handset is off the base unit or charger but not in use. The battery needs charging when: •... -
Page 38: Additional Information
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call the Supplier. Problem Suggestion My phone doesn’t • Make sure the power cord is plugged in. work at all. - Page 39 Troubleshooting Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to find the base and produce a dial tone. This is normal. Wait an extra second before dialing. •...
- Page 40 Troubleshooting Problem Suggestion CAN’T CONNECT • Move the handset closer to the base. You might have moved out of range. displays on my • If the handset is in its base and the charging light does not come on, refer to The charge light is handset.
- Page 41 Troubleshooting Problem Suggestion I get noise, static, • Other electronic products can cause interference with your cordless phone. Try installing your or weak signal even phone as far away from these types of electronic devices as possible: wireless routers, radios, when I’m near the radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, base.
- Page 42 Troubleshooting Problem Suggestion My handset does not • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s ring when I receive manual. a call. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.
- Page 43 Troubleshooting Problem Suggestion My calls fade or cut in • Other electronic products can cause interference with your cordless phone. Try installing your and out while I’m using phone as far away from these types of electronic devices as possible: wireless routers, radios, my handset.
- Page 44 Troubleshooting Problem Suggestion My Caller ID isn’t • Caller ID is a subscription service. You must subscribe to this service for this feature to work on working. your phone. • Your caller must be calling from an area that supports caller ID. •...
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Page 45: Maintenance
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. -
Page 46: Important Safety Instructions
Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 47: Fcc, Acta And Ic Regulations
FCC, ACTA and IC Regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. - Page 48 FCC, ACTA and IC Regulations * Remain on the line and briefly explain the reason for the call before hanging up. * Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
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Page 49: Technical Specifications
Technical Specifications Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and 2.4GHz technologies, providing enhanced performance over standard cordless telephones. Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 5725–5850 MHz Handset: 2400–2483.5 MHz Receive Frequency Base: 2400–2483.5 MHz Handset: 5725–5850 MHz... - Page 50 Index About Call History (Caller ID) 28-30 Access Voicemail 31 Answering Calls 14 Base Display 11 Base Display Screen Messages 22 Base Unit Layout 13 Batteries 37 Battery Care and Maintenance 37 Before You Begin 3 Belt Clip (optional) 8 Call Forward 17 Caller ID 28 Change 3-Way Calling Number 36...
- Page 51 Index Key Tone (preset to on) 24 Language (preset to English) 24 Limited Warranty 45 Maintenance 45 Making Calls 14 Mute Function 15 Operating Range 19 Parts Checklist 3 Power Guard/Spare Battery Charger Feature 5 PPU Keys on Base 34 PPU Keys on Handset 34 Programming Password 32 Programming the ERASE key 33...
- Page 52 Printed in China. 91-000608-010-000...
- Page 53 User’s Manual Model: BS5872...
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