Troubleshooting; Restarting The Device; My Device Is Not Acquiring Satellite Signals; My Device Does Not Connect To My Phone - Garmin Zumo XT Owner's Manual

1
Clean the outer casing of the device (not the touchscreen)
using a cloth dampened with a mild detergent solution.
2 Wipe the device dry.
Cleaning the Touchscreen
1
Use a soft, clean, lint-free cloth.
2
If necessary, lightly dampen the cloth with water.
3
If using a dampened cloth, turn off the device and disconnect
the device from power.
4 Gently wipe the screen with the cloth.
Avoiding Theft
• Remove the device and mount from sight when not in use.
• Remove the residue left on the windshield by the suction cup.
• Do not keep your unit in the glove compartment.
• Register your device using the Garmin Express software
(garmin.com/express).

Restarting the Device

You can restart your device if it stops functioning.
Hold the power key for 12 seconds.
Removing the Device, Mount, and Suction
Cup
Removing the Device from the Mount
1
Press the release tab or button on the mount.
2 Tilt the bottom of the device upward, and lift the device from
the mount.
Removing the Mount from the Suction Cup
1
Turn the device mount to the right or left.
2 Apply pressure until the socket on the mount releases the
ball on the suction cup.
Removing the Suction Cup from the Windshield
1
Flip the lever on the suction cup toward you.
2 Pull the tab on the suction cup toward you.
Changing the Fuse in the Vehicle Power
Cable
When replacing the fuse, do not lose any of the small pieces
and make sure they are put back in the proper position. The
vehicle power cable does not work unless it is assembled
correctly.
If your device does not charge in your vehicle, you may need to
replace the fuse located at the tip of the vehicle adapter.
1
Rotate the end piece
TIP: You may need to use a coin to remove the end piece.
2
Remove the end piece, the silver tip
3
Insert a new fast-blow fuse that has the same current, such
as 1 A or 2 A.
4
Place the silver tip in the end piece.
5
Push in the end piece and rotate it clockwise to lock it back
into the vehicle power cable

Troubleshooting

NOTICE
counter clockwise to unlock it.
, and the fuse
.
The suction cup will not stay on my
windshield
1
Clean the suction cup and windshield with rubbing alcohol.
2 Dry with a clean, dry cloth.
3
Mount the suction cup
Automobile, page

My device is not acquiring satellite signals

• Verify the GPS simulator is turned off
page 18).
• Take your device out of parking garages and away from tall
buildings and trees.
• Remain stationary for several minutes.
My battery does not stay charged for very
long
• Decrease the screen brightness
• Shorten the display timeout
• Decrease the volume
• Turn off the wi-fi radio when it is not in use
page 18).
• Put the device in power saving mode when not in use
(Turning the Device On or Off, page
• Keep your device away from extreme temperatures.
• Do not leave your device in direct sunlight.

My device does not connect to my phone

• Select Settings > Wireless Networks.
The Bluetooth option must be enabled.
• Enable Bluetooth wireless technology on your phone and
bring your phone within 10 m (33 ft.) of the device.
• Verify your phone is compatible.
Go to www.garmin.com/bluetooth
• Complete the pairing process again.
To repeat the pairing process, you must unpair your phone
and device (Disconnecting a Bluetooth Device, page
complete the pairing process
Headset, page
My device does not appear as a removable
drive on my computer
On most computers, the device connects using Media Transfer
Protocol (MTP). In MTP mode, the device appears as a portable
device and not as a removable drive.
My device does not appear as a portable
device on my computer
On Mac computers and some Windows
®
connects using USB mass storage mode. In USB mass storage
mode, the device appears as a removable drive or volume, and
not as a portable device. Windows versions prior to Windows XP
Service Pack 3 use USB mass storage mode.
.
My device does not appear as either a
portable device or a removable drive or
volume on my computer
1
Disconnect the USB cable from your computer.
2
Turn off the device.
Troubleshooting
(Mounting Your Device in an
3).
(Navigation Settings,
(Display Settings, page
(Display Settings, page
(Adjusting the Volume, page
1).
for more information.
(Pairing Your Phone and
13).
computers, the device
®
18).
18).
1).
‑ Fi Settings,
(Wi
14), and
21