Ink Does Not Come Out - Canon PRO-300 Series Online Manual

Ink Does Not Come Out

Make sure of the estimated ink levels in the ink tanks.
Check1
Check the ink status on the LCD.
Checking Ink Status on the LCD
Are the print head nozzles clogged?
Check2
Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the
print head nozzles.
Print the nozzle check pattern.
Step1
After printing the nozzle check pattern, examine the pattern.
• For Windows:
Printing a Nozzle Check Pattern
• For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Clean the print head.
Step2
After cleaning the print head, print the nozzle check pattern and check the result.
• For Windows:
Clean the print head
• For macOS:
Clean the print head
If it does not improve, clean the print head again.
If it still does not improve, go to the next step.
Clean the print head deeply.
Step3
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• For Windows:
Clean the print head deeply
• For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step. When you turn the printer off, do not unplug it
from the power supply.
Clean the print head deeply again.
Step4
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
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