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• For Windows:
Clean the print head deeply
• For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step. When you turn the printer off, do not unplug it
from the power supply.
Clean the print head deeply again.
Step4
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Request a repair.
Step5
The print head may be damaged. Contact your nearest Canon service center to request a repair.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see
Head.
When using paper with one printable surface, make sure paper is loaded with
Check4
printable side facing up.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
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