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ICE & WATER
Problem
Icemaker is not
making ice.
Not dispensing water. New installation or water line
Possible Causes
Refrigerator was recently installed or
icemaker recently connected.
Icemaker not turned on.
The refrigerator is not connected to
a water supply or the supply shuto
valve is not turned on.
Icemaker shuto (feeler arm)
obstructed.
Reverse osmosis water ltration
system is connected to your cold
water supply.
recently connected.
The dispenser panel is locked.
The dispenser is not set for water
dispensing.
Refrigerator or freezer doors are not
closed properly.
Water lter has been recently
removed or replaced.
Tubing connecting refrigerator to
house supply valve is kinked.
The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Locate the icemaker on/o button and con rm that it
is turned ON.
Connect refrigerator to the water supply and turn the
water shuto valve fully open.
If your icemaker is equipped with an ice shuto arm,
make sure that the arm moves freely.
Reverse osmosis ltration systems can reduce the
water pressure below the minimum amount and
result in icemaker issues. (Refer to the Water Pressure
section.)
Dispense 2.5 gallons of water ( ush for approximately
5 minutes) to remove trapped air and contaminants
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control panel
to dispense water.
Water will not dispense if any of the refrigerator
doors are left open.
After the water lter is replaced, dispense 2.5 gallons
of water ( ush for approximately 5 minutes) to remove
trapped air and contaminants from the system. Do not
dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of
30 seconds ON and 60 seconds OFF.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water ow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
Connect refrigerator to the water supply and turn the
water shuto valve fully open.
If the problem persists, it may be necessary to contact
a plumber.
45
TROUBLESHOOTING GUIDE
Solutions
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