EMC VNXe3100 Replacing Manual
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EMC VNXe3100 Replacing Manual

Replacing a storage processor
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Before you start
Tasks to replace an SP
®
EMC
VNXe3100/VNXe3150
Replacing a Storage Processor
P/N 300-012-218
REV 02
This document describes how to replace a storage processor (SP) in a VNXe3100 or
VNXe3150 disk processor enclosure (DPE).
1. Before you begin the procedure, refer to your EMC® VNXe™ online help (Servicing
your system > Adding or replacing faulted hardware components > Replace a faulted
hardware component) for instructions on how to identify failures, order new parts, and
handle hardware components.
2. Unpack the replacement SP and place it on a flat, static-free work surface large
enough to hold it and the faulted SP.
Save the packing material to return the faulted SP.
Task 1: Preparing the storage processor (SP) for service ............................................ 2
◆
Task 2: Remove the SP assembly............................................................................... 3
◆
Task 3: Remove the SP top cover ............................................................................... 4
◆
Task 4: Transfer the memory modules ....................................................................... 5
◆
Task 5: Transfer the battery backup unit (BBU) .......................................................... 6
◆
Task 6: Transfer the I/O module or filler module ........................................................ 7
◆
Task 7: Transfer the SSD disk module ........................................................................ 9
◆
Task 8: Replace the SP top cover ............................................................................. 10
◆
Task 9: Install the replacement SP assembly ........................................................... 10
◆
Task 10: Reboot the replacement SP ....................................................................... 11
◆
Task 11: Verify the operation of the replacement SP ................................................ 11
◆
Task 12: Return the faulted SP................................................................................. 11
◆

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Summary of Contents for EMC VNXe3100

  • Page 1: Table Of Contents

    Replacing a Storage Processor P/N 300-012-218 REV 02 This document describes how to replace a storage processor (SP) in a VNXe3100 or VNXe3150 disk processor enclosure (DPE). Before you start 1. Before you begin the procedure, refer to your EMC® VNXe™ online help (Servicing your system >...

  • Page 2: Task 1: Preparing The Storage Processor (Sp) For Service

    Service mode and is receiving active power. 6. Wait until the SP fault LED is flashing alternating amber and blue before continuing to the next task. e0 e1 1 GBE 6Gb SAS 6Gb SAS SP fault EMC VNXe3100/VNXe3150 — Replacing a Storage Processor...

  • Page 3: Task 2: Remove The Sp Assembly

    5. Use both hands to support the assembly and pull it fully out of the enclosure. CL4682 6. Place the assembly on the clean, flat anti-static work surface beside the replacement assembly. EMC VNXe3100/VNXe3150 — Replacing a Storage Processor...

  • Page 4: Task 3: Remove The Sp Top Cover

    Remove the SP cover from the faulted SP and the replacement SP. 1. Press the blue button on the cover. 2. Push the cover straight back 1/4 inch. 3. Lift the cover up. CL4683 EMC VNXe3100/VNXe3150 — Replacing a Storage Processor...

  • Page 5: Task 4: Transfer The Memory Modules

    The socket and module are keyed to prevent incorrect alignment. 4. Firmly push the module directly into the socket. The latches snap to the closed position when the module is fully inserted in its socket. EMC VNXe3100/VNXe3150 — Replacing a Storage Processor...

  • Page 6: Task 5: Transfer The Battery Backup Unit (Bbu)

    2. Push the blue tab to the left to release the BBU, and then carefully pull it from its carrier on the CPU board. CL4650 3. Lift the BBU out and away from the canister. EMC VNXe3100/VNXe3150 — Replacing a Storage Processor...

  • Page 7: Task 6: Transfer The I/O Module Or Filler Module

    2. Lift the module out and away from the canister. 3. Angle the I/O module slightly so it fits into the canister on the replacement SP and align it with the blue alignment pins. EMC VNXe3100/VNXe3150 — Replacing a Storage Processor...
  • Page 8 4. With the module aligned and parallel to the CPU board, press the latch down to fully seat the module in the connector. 5. Push down on the force point indicated on the I/O module to ensure that the module is completely seated on the processor board. CL4689 EMC VNXe3100/VNXe3150 — Replacing a Storage Processor...

  • Page 9: Task 7: Transfer The Ssd Disk Module

    1. Unlatch the solid state disk by pulling the blue tab away from the bottom of the faulted 2. Pull the SSD out of the slot. CL4653 3. Slide the solid state disk into the slot in the replacement SP, making sure that the latch snaps in place. CL4652 EMC VNXe3100/VNXe3150 — Replacing a Storage Processor...

  • Page 10: Task 8: Replace The Sp Top Cover

    4. Reconnect the cables to the back of the SP assembly being sure to connect all cables to the same ports from which you removed them on the faulted SP. The SP begins powering up immediately after connection to an active AC power source. EMC VNXe3100/VNXe3150 — Replacing a Storage Processor...

  • Page 11: Task 10: Reboot The Replacement Sp

    2. From Unisphere, click Support > Need more Help? > Customer replaceable parts > Return a customer replaceable part to enter the EMC Online Support website. The site includes detailed instructions on how to return faulted parts.
  • Page 12 Copyright © 2011-2012 EMC Corporation. All rights reserved. Published in the USA. Published August, 2012 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose.

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