General Troubleshooting; Performance Characteristics - i-SENS VetMate User Manual

General Troubleshooting

Problem
• Check whether the test strip is
inserted with the contact bars facing
upwards. Check if the strip has been
The display is blank
inserted completely into the test port.
even after inserting
• Check whether the batteries are
a test strip.
inserted with the + side facing
upwards.
• Replace the batteries.
The test does not
• Check if the confirmation window is
start even after
filled completely.
applying the blood
• Repeat the test with a new test strip.
sample on the strip.
• Repeat the test with a new test strip.
The test result does
• Check the expiration or discard date
not match your
of the test strip.
expectation.
• Perform control solution test.
Note:
If the problem is not resolved, please contact Customer
Service: 1-800-429-5001 Mon–Sat, 9 am–9 pm EST. At all
other times or in case of emergency, contact your veterinarian/
veterinary surgeon or emergency veterinary response.
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Troubleshooting

Performance Characteristics

VetMate Blood Glucose Monitoring Systems are calibrated to
yield results equivalent to plasma glucose concentrations.
Accuracy: The accuracy of the VetMate Blood Glucose Monitoring
Systems was assessed by comparing blood glucose results
obtained by patients with those obtained using a YSI Model 2300
Glucose Analyzer, a laboratory instrument. The following results
were obtained by diabetic patients at clinic centers.
For dogs
Slope
Y-Intercept
Correlation coefficient (r)
Number of measurements
Range tested
Accuracy results for glucose concentration < 100 mg/dL
Within ± 5 mg/dL Within ± 10 mg/dL
124/306 (40.5 %) 241/306 (78.8 %)
Accuracy results for glucose concentration ≥ 100 mg/dL
Within ± 5 % Within ± 10 %
346/576 (60.1 %) 521/576 (90.5 %)
Accuracy results for glucose concentration between 28.2 mg/dL
and 382 mg/dL
Within 15 mg/dL or 15 %
869/882 (98.5 %)
1.0341
3.3029
0.9928
882
28.2–382 mg/dL
Within ± 15 mg/dL
294/306 (96.1 %)
Within ± 15 %
575/576 (99.8 %)
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