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English 66856 Rev 01 Quick Start and Troubleshooting Guide...
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Welcome to the Kwikset family! This guide will get you up and running with your new Halo Touch Fingerprint Smart Lock. If you have any issues, please visit our support center: kwikset.com/halo-touch or call us at 1-800-327-5625.
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Getting started For an interactive version of this installation guide, please download the Kwikset app: kwikset.com/app...
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Table of contents Parts in the box ..........4 Required tools ..........5 Installation ............7 Download the app.........17 Reference guide ..........19 Frequently Asked Questions ....33...
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Parts in the box Exterior assembly Battery pack Interior assembly Interior cover Step actual 03809 size Latch Step actual 46780 size Strike...
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Required Step Step tools actual 49191 size Mounting plate Step Keys Batteries SmartKey™ tool actual 64844 size actual 68611 size actual 64109 size Phillips head screwdriver No electric drills...
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Remove your existing deadbolt 1-3/4” to 2” (44mm - 51mm) 2-1/8” (54mm) If drilling a new door, use the supplied template and instructions available at: kwikset.com/doorprep...
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Install the latch Extend the latch bolt. If your door requires a drive-in latch, please contact Kwikset at 1-800-327-5625. UP is on top. 03809* (2X) If the D-shaped hole is not centered in the door hole, rotate the latch face to extend the latch.
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Install the strike 46780* (4X) *Install the longer screws closest to the door jamb. DOOR JAMB 1" (25 mm) hole depth...
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Install the exterior assembly [OUTSIDE] Cable goes under the latch.
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[INSIDE] Keep parallel to the door edge Tighten the screws evenly. DO NOT over-tighten. 64844 (2X) Route the cable Insert the key and through the center test the latch. If the hole, then push into latch does not extend the bottom hole. or retract smoothly, adjust the screws.
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Install the interior assembly Make sure the turnpiece shaft is pointing up as shown below. Remove the interior cover from the interior assembly. Incorrect: If the turnpiece shaft is not pointing up, put the cover back on and rotate the turnpiece until you hear a click.
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Connect the cable. Ensure a tight cable connection. align Secure the interior assembly onto the mounting plate. Lay cable flat inside the bottom of the interior housing. 49191 (2X) Ensure the spindle fully engages with the turnpiece shaft. [INSIDE]...
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Perform the door handing process With the door open, install Install 4 AA batteries into the battery pack. the battery pack to initiate auto-handing. NOTE: Lock must be installed on the door before installing the battery. The latch will retract and extend to learn the orientation of the door.
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You may need to rotate the turnpiece to align with the Secure the interior turnpiece shaft. cover onto the interior assembly. For additional security, you may 64109 choose to lock the window by installing the security screw. (3X) 68611 (1X) When the window is locked, you will need to remove the entire cover to access the battery pack...
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Follow the setup instructions in the Kwikset app to create your account: kwikset.com/app The Kwikset app is needed to use this lock. If this lock was professionally installed (or installed by someone other than the homeowner), make sure this step is performed by the homeowner.
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Locking Unlocking To lock your door, place any finger To unlock your door, place your on the fingerprint sensor. The enrolled finger on the fingerprint light bar will display the following sensor. The light bar will display the animations, beep once, and the following animations, beep once, door will lock.
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Enabling Amazon Enabling Google Alexa Assistant Follow the setup Follow the setup instructions to enable instructions to enable Amazon Alexa: Google Assistant: Amazon Alexa Guide Google Assistant Guide...
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SmartKey Re-key Re-key the lock to work with your existing key by following the SmartKey Re-key instructions. NOTE: If Auto-Lock is enabled, remove the battery pack before re-keying your lock. Complete the following steps:...
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Exterior LED Indicators Orange: Green: Locking Unlocking Blue: Red: Authenticating fingerprint Low battery or door jam...
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Interior LED Indicators Green Solid: Blinking: Solid: Blinking: Action successful Unlocked Door handing Low battery or unsuccessful action unsuccessful Blue Orange Solid: Blinking: Solid: Blinking: Bluetooth pairing Bluetooth pairing Entering network Locked or network/ successful mode reset mode system mode...
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Manual Door Handing If needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door. 1. Remove battery 2. Press and HOLD pack. the Program button while reinserting the battery pack.
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Network Reset Network Reset will delete all Wi-Fi settings, Bluetooth pairings, user associations, and remove the lock from the account. 1. Press and HOLD “A” 2. Release “A.” for 10 seconds. You will You will see a hear 1 short beep and blinking amber see an amber LED LED to indicate...
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System Reset System Reset will delete all users, fingerprints, and lock settings including lock handing. 1. Press “A” 10 2. Press and times. You will release the hear 1 short Program button beep and see a to confirm blinking amber system reset.
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Factory Reset Factory Reset will delete all Wi-Fi/Bluetooth pairings, users, remove the lock from the account, and reset all lock settings. 1. Remove battery 2. Press and HOLD pack. the Program button while reinserting the battery pack. Status Keep holding the button for 30 seconds until the lock beeps...
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Device Compatibility iOS 12 and higher Android 8.0 and higher • Apple iPhone 6 • LG G7 ThinQ • Apple iPhone 6S • Google Pixel 2XL • Apple iPhone 7 • Google Pixel 3 • Apple iPhone 7S • Google Pixel 3a •...
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• Repeater - TP link wifi Nighthawk AC1750 Smart repeater WA850RE Dual Band WiFi Router (R6700) NOTE: Halo Touch implements a standard based Wi-Fi radio and should work with majority of the routers available in the market that are Wi-Fi certified.
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Halo Touch at a Glance Exterior Interior (cover removed) Light bar Battery pack Button “A” Button “B” Fingerprint Program sensor button Status LED SmartKey™ tool access Turnpiece shaft Keyway Troubleshooting If you have any issues, please visit our kwikset.com/halo-touch support center:...
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Important Safeguards 1. Read all instructions in their entirety. 5. If using the Auto-Lock features, make sure you have your smartphone or standard key with you 2. Familiarize yourself with all warning and to prevent locking yourself out. caution statements. 6.
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A: Halo Touch supports 1-3/4” to 2” (44mm - 51mm) door thickness. Q: Is there a door thickness kit for Halo Touch to support doors thicker than 2” (51mm)? A: Yes, a kit (83033) is available to install Halo Touch on doors with a thickness between 2”...
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Installation Q: How do I install Halo Touch on my door? Installation A: Refer to the section of this guide or follow the Interactive Guide steps in the to install the lock. Q: Why is the lock performing the opposite when I’m locking or...
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Manual Door Handing A: Perform steps. Upon completion, the turnpiece will be easier to turn by hand. Q: What type of Wi-Fi network does Halo Touch require? A: The home Wi-Fi network needs to be 2.4GHz and password protected with WPA2 encryption.
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A2: The exterior LED will flash red indicating a low battery level in the deadbolt. A3: A battery level indicator is also available in the Kwikset app, along with a notification when battery level is low.
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Q: What can I do if I frequently need to replace batteries? A1: Check that the door is properly aligned. For helpful tips on Warped Door Installation getting the door to align, refer to the Guide. Resistance to both locking and unlocking because of door misalignment will reduce both motor and battery life.
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Kwikset App Q: What app do I use to manage Halo Touch? A: Kwikset App is used to manage Halo Touch as well as Halo Touchscreen, Halo Keypad, and Aura. Q: Where can I download the Kwikset app? A: The Kwikset App is available for free download from Google Play or App Store by searching for “Kwikset”...
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Q: How do I create an account to be able to manage Halo Touch using the Kwikset app? Creating Your Account. A: Please refer to the app tutorial for Q: How do I create a “Home” within the Kwikset app?
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Kwikset App (continued) Q: How do I reset my password for my Kwikset account? A1: If you know your current password, complete the following steps: Open the Kwikset app. 2. Tap the icon. 3. Select Account Settings. 4. Select Account.
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4. Select Change Security Questions. 5. Follow the steps to update your security question and answer. NOTE: If prompted, select Kwikset (US) or Weiser (Canada). Q: How do I disable my account? A: Complete the following steps: GoConcourse.com Go to 2.
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Kwikset App (continued) Q: How do I enroll the fingerprint of another person that I want to be able to use the lock? A: Complete the following steps: Open the Kwikset app. 2. Select the lock. 3. Tap on the icon.
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Q: How do I disable a user account? A1: Complete the following steps: Open the Kwikset app. 2. Select the lock. 3. Tap on the icon. 4. Select the user you would like to disable. 5. Toggle the option to Disable Fingerprint. This will disable the user from using their enrolled fingerprint to unlock.
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Kwikset App (continued) Q: How do I limit the access times for a user? A: Complete the following steps: Open the Kwikset app. 2. Select the lock. 3. Tap on the icon. 4. Select the user. 5. Select Schedule Type.
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