Jams And Misfeeds Troubleshooting - Lexmark 310 Series User Manual

Jams and misfeeds troubleshooting

Symptom
Paper jams
Paper misfeeds, skews,
or multiple sheets feed
Diagnosis
Did the jam occur at the
paper support?
Is the photo paper loaded
correctly?
Are you using photo
paper recommended for
your printer?
Are you loading more
than one page at a time?
Is the photo paper
wrinkled or damaged?
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Solution
Turn the power off. Firmly
grasp the photo paper
and gently pull it from the
printer.
See "Loading the photo
paper" on page 10.
The printer supports
three photo paper sizes:
4x6, A6, and Hagaki.
Try loading a smaller
amount of photo paper
into the printer. See
page 10.
Use a new piece of photo
paper that is straight and
unwrinkled.