Recent Calls List; View Your Recent Calls; Return A Recent Call; Chapter 4 - Recent Calls - Cisco 6851 Series User Manual

Recent Calls

Recent Calls List

Use the Recents list to see the 180 most recent individual calls and call groups.
If your Recents list reaches the maximum size, the next new entry overwrites the oldest entry in the list.
If you have missed calls, the phone shows the number of missed calls for the line on the main screen (up to
99 missed calls). To clear the number from the line, you view your Recents list.
The missed calls number that displays on the main screen may differ from the actual number of calls in the
missed calls list. Some missed calls may have been removed from the list by the phone because you have more
than 180 entries in the Recents list.

View Your Recent Calls

Check to see who's called you recently.
Note: Each line has missed call badging. You can view the number of missed calls per line on the phone screen. The
maximum missed call badge is 99. When you view either the All calls or Missed calls list on the phone screen for
a particular line, the missed call badge for the selected line gets cleared. The missed call badge and the actual
number of missed calls may be different due to a display limit of 180 calls for the Recents list. This limit consists
of outgoing calls, missed calls, and incoming calls. Also, there can be some old missed calls that get added to the
count for the missed call badge. This can get overwritten in the Recents list.
Procedure
Step 1 Select a line to view.
Step 2 Press Applications
Step 3 Select Recents.
Step 4 Choose to view all recent calls, or to view a certain kind of recent call.
• All Calls
• Missed Calls
• Received Calls
• Placed Calls
Step 5 Press Select.

Return a Recent Call

If you want to call back the last person that called you, instead of dialling their number, you can use Call
Return.
Use Call Return
Procedure
Step 1 Lift the receiver.
Step 2 Dial *69.
Step 3 You will be connected to the last number that called you.
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Cisco IP Phone 6851 Series User Guide
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