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Warranty
Warranty Terms
Refer to Andrews standard Terms & Conditions
This warranty is valid provided that:
•
The water heater has been installed by a competent engineer and as per the instructions contained in the installation manual
and all relevant Codes of Practice and Regulations in force at the time of installation.
•
Any disinfection has been carried out in accordance with BS EN 806
•
Should the factory fitted temperature and pressure relief valve be tampered with or removed your guarantee will
be invalidated.
•
The water heater has not been modified in anyway other than by manufacturers approved engineers.
•
The water heater has only been used for the storage of wholesome sanitary water (max 250mg/l chloride).
•
Only stainless steel dummy plugs are to be used.
•
The water heater has not been subjected to excessive pressure beyond the guidelines detailed in the installation instructions.
•
The water heater has not been subjected to frost, nor has it been tampered with or been subject to misuse or neglect.
•
No factory fitted parts have been removed for unauthorised repair or replacement
•
Regular maintenance has been carried out by a competent person in accordance with the requirements set in the maintenance
section of the installation manual and any replacement parts used should be approved spare parts.
•
The warranty is not valid outside of the United Kingdom.
The warranty does NOT cover:
Consequential damages or profit loss which may arise from a defect.
Warranty claims have no delaying effect on the payment dates and other demands
Your warranty covers you for an equivalent replacement in the event that the unit fails prematurely as a result of a proved
manufacturing defect.
In order that this can be achieved, full access for removal and the replacement of the unit is essential. If it is found that access
cannot be achieved the warranty will be limited to the replacement of the unit only and subsequent labour charges would not be
met under the warranty.
36
Issue 1 06/02/20
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