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DS5
USER GUIDE
For Technical Assistance
Please Ph: 07 5596 5128
or Email : info@natcomm.com.au

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Summary of Contents for NatComm DS5

  • Page 1 USER GUIDE For Technical Assistance Please Ph: 07 5596 5128 or Email : info@natcomm.com.au...
  • Page 2: Product Description

    Model DS6 device, as it can be programmed to DIAL an internal telephone extension or external telephone number. ONE or TWO Door Phones can be connected to the DS5 unit (they must be connected in parallel with each other). If you use TWO Door Phones connected in parallel, either Door Phone can trigger the Door Phone call and Audio will be present at both Door Phones at the same time.
  • Page 3 Available in Vertical (displayed) or Horizontal orientation.  Marine Grade Stainless Steel Face plate.  Blue and White LED Night illumination.  Supplied with Wall Mount Box to assist installation.  Optional Surface Mounting Kit is available. (130mm Wide, 264mm High, 30mm Depth Natcomm Page 3...
  • Page 4 Door Phones, so that your Door Phone can be mounted onto a wall surface, rather than into it. Two separate surface mounting kits are available, to cater for the different sized DP2- DP5 Door Phones: Model SMK2 for DP2 Door Phones  Model SMK3 for DP3, DP4, DP5 Door Phones  Page 4 Natcomm...
  • Page 5: Operation

    (by pressing **) to allow your visitor to enter. Press ** to unlock your gate or door during a Door Phone call Once the CALLED PARTY has hung up, DS5 will detect the ‘hang up tones’ and then terminate connection to the Door Phone.
  • Page 6: Lock Control

    LOCK CONTROL Your DS5 is provided with an internal relay which can be used to control a GATE LOCK or STRIKE. Relay Specification - Dry Relay Contacts rated at 12V/1Amp. IMPORTANT NOTE - Do not use the 12V plug pack which is provided to power DS5 to also provide 12V power for the lock, as this may cause damage to the DS5 controller.
  • Page 7: Lock Installation

    Lock Control Connection The contacts of the internal relay of DS5 are accessed by the supplied connection box. The DS5 Relay is a Dry Contact Relay, rated at 12V/ 1A. The polarity of the Relay connection wires is not important.
  • Page 8: Installation Diagram

    INSTALLATION DIAGRAM Page 8 Natcomm...
  • Page 9: Installation Details

    For your convenience, an interface unit with screw terminals is supplied and should be connected to the DS5 unit using the short RJ to RJ cable that is provided with it. Use of the interface unit is not required unless you plan to use the internal relay for Lock Control.
  • Page 10 The PBX or other Multi-Line telephone system should now be programmed to TRANSFER the DOOR PHONE call to the desired destination (‘HOT DIAL’) once an OFF HOOK condition is detected on the extension to which the DS5 Controller is connected.
  • Page 11: Connecting The Door Phone

    4 Pin Phoenix Plug is supplied with all Door Phones which allows 4 wires from the Door Phone to connect to the DS5 Controller. A solid core cable should be used to interconnect the devices. Cat5 cable is ideal and will allow the units to be up to 300m apart without any loss of performance.
  • Page 12: Troubleshooting

    You should remove DS5 from the Analogue extension and connect an Analogue • telephone or test phone in its place. You should only fit DS5 back on the Analogue extension once an ‘off hook’ by your Analogue telephone or test phone causes your telephone system to respond correctly.
  • Page 13 DO NOT use a telephone in close roximity to the door phone, as feedback interference will affect the Balance Pot settings. The Balance POT does not increase volume. Moving it when unnecessary may cause deterioration in audio quality or a loss of audio in one direction Natcomm Page 13...
  • Page 14 Up’ tones or suitable tones, a maximum allowable time limit is set for a Door Phone call. If your DS5 does not automatically terminate on ‘hang up’ tone detection, you should set a lower time setting, which is still long enough to communicate with your visitors.
  • Page 15: Programming Notes

    PROGRAMMING NOTES 1) To program your unit, you need to temporarily connect a standard Analogue Telephoned (or a Test Phone) to the PROGRAM PORT of your DS5 unit. All entries must be made using this telephone. 2) The PBX EXTENSION port of your DS5 unit MUST be connected to a telephone extension (or you can alternatively use a normal PSTN line).
  • Page 16: Programming Procedure

    SWITCH ON POWER AND PRESS # (within 30 seconds) You must use the telephone connected to the DS5 program port. YOUR UNIT WILL OUTPUT 3 SHORT ‘BEEPS’ Do not proceed until you have heard 3 short beeps. If you do not hear 3 beeps, return to the start (1).
  • Page 17 If you experience a problem, TURN OFF any SWITCH MODE POWER SUPPLIES located near DS5 (and its power supply) and test if the problem is resolved. If the DS5 Power Supply is connected to an Uninterruptable Power Supply, remove it and test if the problem is resolved.
  • Page 18 If your lock operates, then the problem is located in the wires of the connection box, the RJ to RJ lead connecting to the DS5 unit or the relay within the DS5 unit itself. If possible, please bypass the connection box and the RJ to RJ lead connecting to the DS5 unit by feeding the two power supply wires of the electric lock into an RJ45 plug in positions 3 &...
  • Page 19: Troubleshooting Audio

    If you are still having audio quality problems, then you may be picking up interference (60hz power or other interference) via the cable travelling out to the Door Phone. To test for this, you need to temporarily isolate DS5 from the existing cable, using the following procedure : Disconnect the telephone cable from the DOOR PHONE port of your DS5 unit and then temporarily run NEW CAT5 cable from DS5 to your DOOR PHONE.
  • Page 20: Specifications

    Damage caused to this device or attached equipment by lightning strikes or over voltage surge is not covered under this warranty. THE CASE IS SEALED AT THE FACTORY OPENING THE CASE WILL VOID THE WARRANTY Page 20 Natcomm...

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