NatComm DS3 User Manual

Door station controller
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DS3
USER GUIDE
For Technical Assistance
Please Ph: 07 5596 5128
or Email : info@natcomm.com.au
Natcomm Page 1

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Summary of Contents for NatComm DS3

  • Page 1 USER GUIDE For Technical Assistance Please Ph: 07 5596 5128 or Email : info@natcomm.com.au Natcomm Page 1...
  • Page 2 Lock Control and Dial Out) on the same telephone line. In this situation, each Door Phone will then have separate audio communication and you will be able to use the Dual Lock Control of DS3 to control up to 2 separate lock zones.
  • Page 3 Line Input port of DS3 vacant (see the diagram below). DS3 will ring all attached telephones as normal. This will suit the many users that no longer use a fixed telephone line. The diagram below shows a wiring diagram used when a Single Lock Control relay is being used.
  • Page 4 Available in Vertical (Displayed) or Horizontal orientation  Marine Grade Stainless Steel Face plate.  Blue and White LED Night illumination.  Supplied with Wall Mount Box to assist installation.  Optional Surface Mounting Kit is available. (130mm Wide, 264mm High, 30mm Depth Page 4 Natcomm...
  • Page 5 Door Phones, so that your Door Phone can be mounted ONTO a wall surface, rather than into it. Two separate surface mounting kits are available, to cater for the different sized DP2- DP5 Door Phones: Model SMK2 for DP2 Door Phones  Model SMK3 for DP3, DP4, DP5 Door Phones  Natcomm Page 5...
  • Page 6: Operation

    OPERATION When a visitor at your door or gate presses the call button on your NATCOMM Door Phone, DS3 will ring all of the telephones connected to your line up to 10 times (the number of rings can be changed).
  • Page 7 Pick up any telephone, press and then hang up. (you will hear 1 ‘beep’ to confirm setting) In this mode DS3 will DIAL OUT to the Programmed Number as soon as the Door Phone is triggered by your visitor call. To set ‘Attended Mode’...
  • Page 8: Operation Summary

    You can place your existing call 'ON HOLD' and switch to the telephone call by pressing ## on your telephone. To resume your original call, all you need do is press ## on your telephone again. DS3 COMMANDS opens LOCK 1 opens LOCK 2...
  • Page 9 SINGLE CORDLESS BASE STATION Without Lock Operation Natcomm Page 9...
  • Page 10 WITH SINGLE LOCK CONTROL Note: DP1 Door Phone only requires 2 wires Page 10 Natcomm...
  • Page 11 WITH DUAL LOCK CONTROL Natcomm Page 11...
  • Page 12 INSTALLATION WHEN USED WITH MULTIPLE TELEPHONE SOCKETS Page 12 Natcomm...
  • Page 13 In the event of a malfunction or power cut, your telephone line will continue to operate. Your DS3 unit should be fitted inside the home or office. If it is fitted outside next to the Door Phone, then it MUST be fitted within a Water Proof enclosure.
  • Page 14 This will re-connect your telephone service. -------------------------------------------------------------------------------------------- 3) Now connect the LINE INPUT port of DS3 to the LINE IN socket, using the supplied RJ to RJ telephone cable. 4) Connect the LINE OUTPUT port of DS3 to the LINE OUT telephone socket, using the other supplied RJ to RJ telephone cable.
  • Page 15: Connecting The Door Phone

    Connection to ANY Natcomm Controller. A 4 Pin Phoenix Plug is supplied with all Door Phones which allows 4 wires from the Door Phone to connect to the DS3 Controller. A solid core cable should be used to interconnect the devices. Cat5 cable is ideal and will allow the units to be up to 300m apart without any loss of performance.
  • Page 16: Lock Control

    Relay Specification - Dry Relay Contacts rated at 12V/1Amp. Do not use the supplied DS3 Controller 12V plug pack to also provide 12V power for the lock, as this may cause damage to DS3. You must use a separate 12V source, with a maximum rating of 12V/1A.
  • Page 17: Lock Installation

    Lock 2 or Device 2 should connect to Blue and White terminals. NOTE- Do not use the supplied DS3 Controller 12V plug pack to also provide 12V power for the lock, as this may cause damage to DS3. You must use a separate 12V source, with a maximum rating of 12V/1A.
  • Page 18 However it is ESSENTIAL to fit a SINGLE High Quality ADSL filter immediately ahead of the DS3 Controller. Failure to do so, or use of additional ADSL filters connected direct to your telephones, WILL cause problems in the operation of your DS3 Controller and ADSL service.
  • Page 19: Electromagnetic Interference

    HANG UP AFTER DIAL OUT DS3 incorporates a HANG UP TONE DETECTOR which is designed to detect the US specification hang up tones that will be present when DS3 has made an outgoing call to a programmed Cell Phone or External Number after the completion of the call.
  • Page 20: Programming Options

    NUMBER OF RINGS before stopping or initiating Dial Out DS3 will ring your telephones 10 times when it is triggered by a Door Phone call. This can be changed from 1-99 rings. DS3 has the ability to DIAL OUT to an external telephone number or mobile number, if the call is unanswered after the programmed NUMBER OF RINGS.
  • Page 21: Dial Out Delay

    Default Setting is DIAL OUT DELAY DS3 waits 2 seconds before dialing. When DS3 is used on some PBX systems, this may not be long enough to obtain dial ton. The Dial Out Delay can be increased to 6.5 seconds.
  • Page 22: Reset Factory Defaults

    RESET FACTORY DEFAULTS DS3 can be reset back to the DEFAULT SETTINGS by entering 13579 while in the Programming Mode. Please Note : The Dial Out Number and Dial Out Mode if programmed (#1, #2 or #3) will NOT be Reset as part of the Factory Default reset procedure.
  • Page 23: Programming Procedure

    PROGRAMMING PROCEDURE TURN OFF POWER TO YOUR UNIT SWITCH ON POWER AND PRESS # (use a Telephone connected to DS3) YOUR UNIT WILL OUTPUT 3 SHORT ‘BEEPS’ (you are in Program Mode) If you do not hear 3 beeps, return to the start (1).
  • Page 24 If x = 4 - delay is 4.0 seconds If x = 9 - delay is 6.5 seconds RESET TO FACTORY DEFAULT SETTINGS To RESET to Factory Defaults, press 13579 TO EXIT PROGRAMMING MODE - HANG UP. ALL ENTRIES ARE SAVED IN PERMANENT MEMORY Page 24 Natcomm...
  • Page 25 If your lock operates, then the problem is located in the wires of the connection box, the RJ to RJ lead connecting to the DS3 unit or the relay within the DS3 unit itself. If possible, please bypass the connection box and the RJ to RJ lead connecting to the DS3 unit by feeding the two power supply wires of the electric lock into an RJ45 plug in positions 2 &...
  • Page 26: Troubleshooting Audio

    EMI. Please TURN OFF any SWITCH MODE POWER SUPPLIES located near the DS3 controller (and its power supply) and test if the problem is resolved. If the DS3 Power Supply is connected to an Uninterruptable Power Supply, remove it and test if the problem is resolved.
  • Page 27 Alternatively, you can remove the Door Phone from its normal position and move it closer to the DS3 unit so that you can connect it using a temporary new CAT5 cable. Please ensure this temporary test cable is no less than 20 feet away from your DS3 unit in order to prevent Audio Feedback.
  • Page 28: Specifications

    Damage caused to this device or attached equipment by lightning strikes or over voltage surge is not covered under this warranty. THE CASE IS SEALED AT THE FACTORY OPENING THE CASE WILL VOID THE WARRANTY Page 28 Natcomm...

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