Flow Chart Troubleshooting - Denso VehicleMRI User Manual

Flow Chart Troubleshooting

1. The Android device does not find the MBT Vehicle Interface.
Prerequisites:
MBT
1: Con rm the is connected to the Vehicle's Data Link Connector.
2: The Android device (phone/tablet) is within 30 feet relative to the MBT Vehicle Interface location.
3: Android device Bluetooth is turned
4: The MBT has been paired to the host device (phone/tablet).
5: The MBT serial number detected by the VehicleMRI application is the same as on the unit connected to the vehicle.
6: Turn the vehicle ignition switch to the ON
Step 1: Are the MBT LEDs illuminated with the "Power ON Standby Mode" (refer to the "Typical Operation Section")?
Step 2: Is the Data Link Connector (DLC) fuse open?
Step 3: Are there any broken pins, missing battery power pin, open/shorted wires on the DLC?
Step 4: Is the Vehicle battery voltage higher than 10 Volts?
Note: The MBT may be powered at 10 Volts, however, the vehicle may not start at low voltage levels.
Charge Battery and Check Voltage
Contact DENSO Technical Support at 1-877-675-5463 and
let them know your troubleshooting results.
DENSO Products and Services Americas, Inc.
ON.
position (engine not running).
NO
NO
NO
NO
NO
Try connecting to the MBT Vehicle Interface with the
VehicleMRI application
YES
Replace the DLC fuse
YES
Repair the DLC harness/pins
YES
Con rm the MBT works on a known good vehicle
YES
Page 9 VehicleMRI MBT Vehicle Interface