Comelit IPPTZA02Z20A Manual

Comelit IPPTZA02Z20A Manual

Ipptz cameras
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IPPTZ CAMERAS
ART. IPPTZA02Z20A
IPPTZA04Z30A
Please read this manual thoroughly before use and keep it for future reference
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Summary of Contents for Comelit IPPTZA02Z20A

  • Page 1 IPPTZ CAMERAS ART. IPPTZA02Z20A IPPTZA04Z30A Please read this manual thoroughly before use and keep it for future reference...
  • Page 2 Disclaimer This manual is provided for user reference only. This manual is available for many models. Some functions introduced in the manual may be not available for some models. The content of this manual is subject to change without prior notice, the updates will be added into the new version of this manual.
  • Page 3: Table Of Contents

    Table of Contents 1 Network Connection .................... 1 LAN ......................1 1.1.1 Access through Comelit Advance IP Tool ........1 1.1.2 Access through Internet Explorer ............ 3 WAN ......................4 2 Live View....................... 8 3 Menu Setup ......................10 System Information ................... 10 System Setup ...................
  • Page 4 4.1.4 Storage ..................25 Image Configuration ................. 27 4.2.1 Video / Audio Configuration ............27 4.2.2 OSD Configuration ................ 29 4.2.3 Video Mask (Privacy) ..............29 4.2.4 Camera Setup ................30 PTZ Configuration ..................31 4.3.1 PTZ and Password Setting ............31 4.3.2 Restore ..................
  • Page 5 4.8.1 Backup & Restore ................. 63 4.8.2 Reboot Device ................63 4.8.3 Upgrade ..................64 4.8.4 Log ....................64 5 Playback ......................65 5.1 Image Search ....................65 5.2 Video Search ....................66 5.2.1 Local Video Search ............... 67 Micro- 5.2.2 SD Card Video Search ............
  • Page 6: Network Connection

    Access through Comelit Advance IP Tool Network connection: ① Make sure the PC and IPC are connected to the LAN and the Comelit Advance IP Tool is installed in the PC. ② Double click the Comelit Advance IP Tool icon on the desktop to run this software as shown below: ③...
  • Page 7 For example, the IP address of your computer is 192.168.1.4. Therefore, the IP address of the camera shall be changed to 192.168.1.X. After modification, please enter the password of the administrator and click the “Modify” button to modify the setting. ...
  • Page 8: Access Through Internet Explorer

    The system will pop up the above textbox to ask you to change the default password. It is strongly recommended to change the default password for account security. If “Do not show again” is checked, the textbox will not appear the next time. 1.1.2 Access through Internet Explorer The default network settings are shown below:...
  • Page 9: Wan

    Select “Properties” and then select internet protocol (for example: IPv4). Next, click the “Properties” button to set the network of the PC. ② Open the Internet Explorer browser, enter the default address of the IPC and confirm. ③ Follow instructions to download and install the ActiveX control. ④...
  • Page 10 ① Make sure the camera is connected to the local network and then log in the camera via LAN and go to ConfigNetworkPort menu to set the port number. Port Setup ② Go to Config NetworkTCP/IP menu to modify the IP address. IP Setup ③...
  • Page 11 Router Setup ④Open the Internet Explorer browser and enter its WAN IP and http port to access. (for example, if the http port is changed to 81, please enter “192.198.1.150:81” in the address bar of web browser to access).  Access through PPPoE dial-up Network connection Access the camera through PPPoE auto dial-up.
  • Page 12 Access through static IP Network connection The setting steps are as follow: ① Go to ConfigNetworkPort menu to set the port number. ② Go to Config NetworkTCP/IP menu to set the IP address. Check “Use the following IP address” and then enter the static IP address and other parameters. ③...
  • Page 13: Live View

    2 Live View After logging in, the following window will be shown. The descriptions of the icon on the remote preview interface are as follows: Icon Description Icon Description Original size SD card recording indicator Fit correct scale Color abnormal indicator Auto (fill the window) Abnormal clarity indicator Full screen...
  • Page 14 Those smart alarm indicators will flash only if the camera supports those functions and the corresponding events are enabled. In full screen mode, double click with the mouse to exit or press the ESC key on the keyboard. Click PTZ extended button to unfold the control panel. In remote preview interface, you can view the image from every direction using the PTZ panel.
  • Page 15: Menu Setup

    3 Menu Setup On the PTZ control panel of Internet Explorer remote preview interface, call Preset 95 and click . This will take you to see the following main menu setup.  The menu setup can be displayed when the resolution of the live is set to 1920×1080.
  • Page 16: System Setup

    3.2 System Setup Select System Setup by clicking button, then click button to enter into the menu as shown below: 3.2.1 Auto PT Flip Select Auto PT Flip and then click to set up the menu on the right. Click button to select ON/OFF.
  • Page 17: Title Setup

    ① Set the date and time by clicking the arrow buttons. ② Select STORE to save the setting. 3.2.5 Title Setup Select Title Setup menu as shown below: Click the arrow buttons to set the title and then save the setting by selecting STORE. 3.2.6 North Setup Select Next page and then North Setup menu as shown below: ①...
  • Page 18: New Password And Change Password

    3.2.7 New Password and Change Password Select New Passsword menu as shown below: Enter the password by clicking button.  Numbers from 0 to 9 are available. The password should be 6 characters.  Empty password is invalid when you set the new password. ...
  • Page 19: Camera Control

    3.3.1 Camera Control Select Camera Control menu as shown below: Brightness: set the brightness level of the image. Sharpness: set the sharpness level of the image. Contrast: set the contrast of the image (not available for some models). Hue: set the hue of the image (not available for some models). Antiflicker (not available for some models): ...
  • Page 20: Image Setup

    Note: recording will be stopped for a few seconds while the mode is changing from non-WDR to WDR mode. HLC setup: if ON, lowers the brightness of the entire image by suppressing the brightness of the image’s bright area and reducing the size of the halo area. ...
  • Page 21: Lens Setup

    Shutter: lower the value is, brighter the image is. Available only when the shutter or manual mode are selected. IRIS: higher the value is, more the light gets. Available only when IRIS or Manual mode are selected. Gain: set up the value. Available only when Manual mode is selected. WB Setup Select WB Setup menu as shown below: WB Mode: White Balance Mode.
  • Page 22: Day & Night Setup

     Focus Limit Set the nearest distance of focus.  Zoom MAG DISP If “ON” is selected, you will see the zoom magnification in the live image  Zoom Speed Adjust zoom speed. The range is from 1 to 3. ...
  • Page 23: Infrared Control

    3.3.5 Infrared Control Auto, ON or OFF. 3.3.6 Video Format PAL or NTSC. 3.4 Dome Function Select Dome Function menu as shown below: 3.4.1 Preset Setup This function is used to memorize the specific position of pan, tilt, zoom and focus for quick return to this position by calling a Preset.
  • Page 24: Cruise (Tour) Setup

    ④ Press Iris- to switch from menu mode and PTZ mode and vice-versa. Select the Preset position by clicking the arrow buttons. ⑤ Set the title by clicking button. ⑥ Save the setting. 3.4.2 Cruise (Tour) Setup Select Cruise Setup menu as shown below: By storing the presets in a Cruise list, the system can recall those presets at the set time in sequence when executing the Cruise command.
  • Page 25: Task Setup

    Select Edit Group menu as shown below: 8 Cruises can be set in a group. CRU 1 stands for Cruise 1, CRU 2 stands for Cruise 2 and so on. “Run Group” means to run the cruises in order. 3.4.4 Task Setup Select Task Setup menu as shown below: By dividing 24 hours into several periods and appointing different commands for each period, the camera system will automatically execute the commands according to the...
  • Page 26: Trace (Pattern) Setup

    Time Format: Start Time – End Time. The tasks will be automatically executed in chronological order. Task Type: NON (none), RSC (random scan), ASC (automatic scan), PRE (preset), CRU (cruise), TRA (track).  Note: The home position function will be disabled if enabling task setting. 3.4.5 Trace (Pattern) Setup Select Trace Setup menu as shown below: This function is used to store the operation of pan, tilt, zoom and focus to be repeated...
  • Page 27: Home Position

    ① Select Alarm In No. ② Select EDIT CUR ALARM IN menu as shown below: ALARM IN CON: Normally Open (NO) or Normally Closed (NC). ALARM IN MODE: ON, OFF or Time. ALARM CALL: call the Preset/Cruise/Track/Scan. When the alarm input happens, the camera will automatically start the function set.
  • Page 28: Wiper Setup

    When the stand-by time exceeds the delay time, the camera automatically execute the Preset set. 3.4.8 Wiper Setup (not available for some models) Select Wiper Setup menu as shown below: ① Set the speed level and run time. Call “START” to enable wiper function. ②...
  • Page 29: Remote Configuration

    4 Network Camera Configuration In the Webcam client, choose “Config” to go to the configuration interface. Note: wherever applicable, click the “Save” button to save the settings. 4.1 System Configuration 4.1.1 Basic Information In the Basic Information interface, you can check the relative information of the device. Some versions may support device ID and QR code.
  • Page 30: Local Configuration

    4.1.3 Local configuration Go to ConfigSystemLocal Config to set up the storage path of captured pictures and recorded videos on the local PC. There is also an option to enable or disable the bitrate display in the recorded files. 4.1.4 Storage Go to ConfigSystemStorage to go to the interface as shown below.
  • Page 31  Schedule Recording Settings Go to ConfigSystemStorageRecord to go to the interface as shown below. Set record stream, pre-record time, cycle writing. Pre Record Time: Set the time to record before the actual recording begins. 3. Set schedule recording. Check “Enable Schedule Record” and set the schedule. Weekly schedule Set the alarm record time from Monday to Sunday for a single week.
  • Page 32: Image Configuration

    Day schedule Set the alarm time for alarm a special day, such as a holiday. Note: Holiday schedule takes priority over weekly schedule.  Snapshot Settings Go to ConfigSystemStorageSnapshot to go to the interface as shown below. Set the format, resolution and quality of the image saved on the micro-SD card, the snapshot interval and quantity and the timing snapshot here.
  • Page 33 Click the “Audio” tab to go to the interface as shown below. Three video streams can be adjustable. Resolution: image resolution. Frame rate: the higher the frame rate, the video is smoother. Bitrate type: CBR or VBR. Bitrate is related to image quality. CBR means that no matter how much change is seen in the video scene, the bitrate will be kept constant.
  • Page 34: Osd Configuration

    4.2.2 OSD Configuration Go to ImageOSD interface as shown below. Set timestamp, device name, OSD content and picture overlap here. After enabling, entering the content and drag them to change their position. Then click the “Save” button to save the settings. Picture Overlap settings (some models only): Check “OSD Content1”, choose “Picture Overlay”...
  • Page 35: Camera Setup

    To delete mask area: 1. Select the mask area in the mask area list. 2. Click “Delete” to delete this mask area. 4.2.4 Camera Setup Go to ConfigImageCamera Setup. Many parameters of the camera can be set in above sub-menu, such as Color, Brightness, Sharpness, 3D DNR, Fog, Day Night Mode and so on.
  • Page 36: Ptz Configuration

    Click the “Schedule” tab as shown below. Set full time schedule for common, day, night mode and specific time schedule for day and night mode. Choose “Schedule” in the drop-down box as shown below. Drag “ ” icons to set the time of day and night. Blue means day time and blank means night time.
  • Page 37: Restore

    4.3.2 Restore It includes the function of Reset and Clear. 4.3.3 PTZ function PTZ function includes preset setup, cruise setup, group setup, track setup, task setup, alarm setup, home position setup and wiper setup. 4.4 Alarm configuration 4.4.1 Motion Detection Go to AlarmMotion Detection to set motion detection alarm.
  • Page 38: Other Alarms

    save the images on the micro-SD card. Trigger SD Recording: if selected, video will be recorded on the micro-SD card on motion detection. Trigger Email: if “Trigger Email” and “Attach Picture” are checked (email address must be set first in the Email configuration interface), the captured pictures and triggered event will be sent via e-mail.
  • Page 39 2. Click “Enable” and set the alarm holding time. 3. Set alarm trigger options. The setup steps are the same as motion detection. Please refer to motion detection chapter for details.  Micro-SD card error When there are some errors in writing micro-SD card, the corresponding alarms will be triggered.
  • Page 40: Alarm Input

    2. Click “Enable” and set the alarm holding time. 3. Trigger alarm out. When the IP address of the camera is in conflict with the IP address of other devices, the system will trigger the alarm out.  Cable disconnection This function is only available for some models 1.
  • Page 41: Alarm Out

    1. Click “Enable” and set the Alarm Type, Alarm Holding Time and Sensor Name. 2. Set alarm trigger options. The setup steps are the same as motion detection. Please refer to motion detection chapter for details. 3. Click “Save” button to save the settings. 4.
  • Page 42: Alarm Server

    Alarm Linkage: after selecting this mode, set the Alarm Out Name, the Alarm Holding Time in the “Alarm Holding Time” pull down list box and the Alarm Type. Manual Operation: after selecting this mode, set the Alarm Type and click “Open” to trigger the alarm out immediately.
  • Page 43: Event Configuration

    4.5 Event configuration This function is only available for some models. For more accuracy, here there are some recommendations for installation.  Camera should be installed on stable surface, the vibrations can affect the accuracy of detection.  Avoid pointing the camera at the reflective surfaces (like shiny floors, mirrors, glass, lake surfaces and so on).
  • Page 44 1. Enable object removal detection and then select the detection type. Enable Left Detection: alarm will be triggered if there are items left in the pre-defined area. Enable Item Missing Detection: alarm will be triggered if there are items missing in the pre-defined area.
  • Page 45: Exception

    Set the alarm area number and then enter the desired alarm area name. Up to 4 alarm areas can be added. Click “Draw Area” and then select the area where you want to set as the alarm area in the image (the alarm area should be a closed area). Click “Stop Draw”...
  • Page 46 1. Enable the detection desired. Scene Change Detection: alarm will be triggered if the scene change. Video Blur Detection: alarm will be triggered if the video becomes blurry. Enable Video Color Cast Detection: alarm will be triggered if the video becomes obscured.
  • Page 47: Line Crossing

    4.5.3 Line Crossing This function is only available for some models. Line Crossing: alarm will be triggered if the target crosses the pre-defined alarm lines. Go to ConfigEventLine Crossing interface as shown below. 1. Enable line crossing alarm and set the alarm holding time. 2.
  • Page 48: Intrusion

    Set the alarm line number and direction. Up to 4 lines can be added. Direction:AB, AB or AB. This indicates the direction of the intruder/vehicle that crossover the alarm line. AB: the alarm will be triggered when the intruder/vehicle crossover the alarm line from B to A or from A to B.
  • Page 49 1. Enable region intrusion detection alarm and set the alarm holding time. 2. Set alarm trigger options. The setup steps are the same as motion detection. 3. Click “Save” to save the settings. 4. Set the alarm area of the intrusion detection. Click the “Area” tab to go to the interface as shown below.
  • Page 50: Crowd Density Detection

    ※ Camera configuration and surrounding area 1. Auto-focus function should not be enabled for intrusion detection. 2. Avoid the scenes with many trees or the scenes with various light changes (like many flashing headlights). The environment brightness of the scenes shouldn’t be too low.
  • Page 51 Enable the crowd density detection. Set “Refresh Frequency”, “Density Alarm Threshold” and “Alarm Holding Time”. Refresh Frequency: refresh frequency of the detection result. Density Alarm Threshold: alarm will be triggered once the percentage of the crowd density in a specified area exceeds the pre-defined threshold value. Set alarm trigger options.
  • Page 52: People Intrusion

    2. The size range of a single person image should be from 1% to 5% of the entire image and the height range of a single person image should occupy from 1/5 to 1/2 of the entire image. 3. This function is inapplicable to the scene where there are many moving objects except human (eg.
  • Page 53: People Counting

    The range of the captured people image should occupy from 1/5 to 1/2 of the whole picture. The false alarm will be triggered if the indoor scene has cluttered and frequently changing lights. This function is inapplicable to outdoors. 4.5.7 People counting This function is to calculate the number of the people entering or exiting from the detected area through detecting, tracking and counting the head shapes of the people.
  • Page 54 Set the area of the people counting. Click the “Area” tab to go to the area setting interface.
  • Page 55: Network Configuration

    Click “Draw Area” and drag the mouse to draw a rectangle area. Drag the four border lines or the four corners of the rectangle to modify its size. Click “Stop Draw” to stop drawing the area. Click “Clear” to clear the area. Click and drag the arrow or the other end of the arrow line to change the people entrance direction.
  • Page 56 Use IP address (IPv4 for example). There are two options for IP setup: "Obtain an IP address automatically" (by DHCP) and "Use the following IP address". Test: test the effectiveness of the IP address by clicking the button. Use PPPoE. Click the “PPPoE Config” tab to go to the interface as shown below. Enable PPPoE and then enter the user name and password from your ISP.
  • Page 57: Port

    This function is used for connecting the Comelit Advance VMS. 1. Check “Enable”. 2. Check the IP address and port of the transfer media server in the Comelit Advance VMS. Then enable the auto report in the Comelit Advance VMS when adding a new device.
  • Page 58: Snmp

    2. Apply for a domain name. Take www.comelitdns.com for example. Enter www.comelitdns.com in the IE address bar to visit its website. Choose your language and then click the “Register product” button. 4.6.5 SNMP This function is only available for some models. To get camera status, parameters and alarm information and remotely manage the camera, the SNMP function can be used.
  • Page 59: 802.1X

    2. Check the corresponding version checkbox (Enable SNMPv1, Enable SNMPv2, Enable SNMPv3) according to the version of the SNMP software that will be used. 3. Set the values for “Read SNMP Community”, “Write SNMP Community”, “Trap Address”, “Trap Port” and so on. Please make sure the settings are the same as that of the SNMP software.
  • Page 60: Rtsp

    To use this function, the camera shall be connected to a switch supporting 802.1x protocol. The switch can be reckoned as an authentication system to identify the device in a local network. If the camera connected to the network interface of the switch has passed the authentication of the switch, it can be accessed via the local network.
  • Page 61: Upnp

    Audio: by entering the main/sub stream address in the VLC player, the video and audio will play automatically. If “Allow anonymous login…” is checked, there is no need to enter the username and password to view the video. If “auto start” is enabled, the multicast received data should be added into a VLC player to play the video.
  • Page 62: Ftp

    Sender Address: sender’s e-mail address. Username and Password: sender’s username and password. Server Address: SMTP IP address or hostname. Select the secure connection type at the “Secure Connection” pull-down list according to what’s required. SMTP Port: SMTP port. Send Interval(S): time interval of sending email. For example, if it is set to 60 seconds and multiple motion detection alarms are triggered within 60 seconds, they will be considered as only one alarm event and only one email will be sent.
  • Page 63: Https

    Server Name: name of the FTP server. Server Address: IP address or domain name of the FTP server. Upload Path: directory where files will be uploaded. Port: port of the FTP server. Use Name and Password: Username and Password that are used to login into the FTP server.
  • Page 64: P2P (Optional)

    4.6.12 P2P (optional) If this function is enabled, the network camera can be quickly accessed by adding the device ID in mobile surveillance client or Comelit Advance VMS client via WAN. Enable this function by going to ConfigNetworkP2P interface.
  • Page 65: Qos

    4.6.13 QoS QoS (Quality of Service) function is used to provide different quality of services for different network applications. With insufficient bandwidth, the router or switch will sort the data streams and transfer them according to their priority to solve the network delay and network congestion by using this function.
  • Page 66 2. Enter user name in “User Name” textbox. 3. Enter letters or numbers in “Password” and “Confirm Password” textbox. 4. Choose the user type. Administrator has all permissions. Normal user can only view the live video. Advanced user has the same permissions as an Administrator except for user management, backup settings, factory reset, and upgrading the firmware.
  • Page 67: Online User

    Delete user: 1. Select the user to be deleted in the user configuration list box. 2. Click the “Delete” button to delete the user. Note: the default administrator account cannot be deleted. 4.7.2 Online user Go to ConfigSecurityOnline User to view the user who is viewing the live video. An administrator user can kick out all the other users (including other administrators).
  • Page 68: Maintenance

    For some specified versions, anonymous login with a private protocol can be enabled here. If this function is enabled, enter http://host:port/Anonymous/1[2/3] (eg. http://192.168.1.150:80/Anonymous/1) via web browser to access the camera. 1 indicates main stream; 2 indicates sub stream; 3 indicates third stream. Only video can be viewed, no other operations can be done.
  • Page 69: Upgrade

    Click the “Reboot” button to reboot the device. Timed Reboot setting If necessary, the camera can be set up to reboot on a time interval. Enable “Time Settings”, set the date and time and then click the “Save” button to save the settings. 4.8.3 Upgrade Go to ConfigMaintenanceUpgrade.
  • Page 70: Playback

    Playback 5.1 Image search Click Search to go to the interface as shown below. The images saved on the micro-SD card can be found here.  Local image search Choose “Picture”—“Local”. Set time: select the date and choose the start and end time. Click to search the images.
  • Page 71 Set time: select the date and choose the start and end time. Choose the alarm events at the bottom of the interface. Click to search the images. Double click on the file name in the list to view the snapshots. Click to return to the previous interface.
  • Page 72: Video Search

    5.2 Video search 5.2.1 Local Video Search Click Search to go to the interface as shown below. Videos were recorded locally to the PC can be played in this interface. Choose “Record”—“Local”. Set search time: select the date and choose the start and end time. Click to search the images.
  • Page 73: Micro-Sd Card Video Search

    Icon Description Icon Description Play button. After pausing the video, click Pause button this button to continue playing. Stop button Speed down Speed up Watermark display Enable / disable audio; drag the slider to adjust the volume after enabling audio. 5.2.2 Micro-SD Card Video Search Click Search to go to the interface as shown below.
  • Page 74 The timetable can be shown in 24h/12h/2h/1h format by clicking the corresponding buttons. Video clip and downloading operations: Search the video files according to the above mentioned steps. Select the start time by clicking on the timetable. Click to set the start time and then this button turns green ( Select the end time by clicking on the timetable.
  • Page 75: Appendix

    C: Web port number has been changed: contact administrator to get the correct port number. D: Exclude the above reasons. Restore to default setting by Comelit Advance IP Tool. Comelit Advance IP tool cannot search devices. The anti-virus software in your computer may cause it. Please stop it and try to search device again.
  • Page 76 No sound can be heard. A:Audio input device is not connected. Please connect and try again. B: Audio function is not enabled at the corresponding channel. Please enable this function. The device is unable to start normally when upgrading If the device is unable to start normally when upgrading, please rename the files suffixed with .tar as updatepack.tar and copy it to the root directory of SD card.
  • Page 77: Appendix 2 - Preset Description

    Appendix 2 - Preset description Run track 1 Run cruise 1 Run cruise 2 Run cruise 3 Run cruise 4 Call Preset Recall OSD menu Enable random scan Enable Point to Point SCAN Set random scan Set left border of Point to Point SCAN Set right border of Point to Point SCAN Set Preset Set the value of the near and middle infrared...

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