Salus VS10WRF Full User Manual page 79

ERROR DISPLAY
CODE DESCRIPTION
Wiring centre has lost connection
Err
with the RX10RF receiver operating in
20.
XX-20 RX1 mode.
Error is displayed on all thermostats.
Err
TRV head has lost connection with
21.
CO10RF coordinator/UGE600 internet
XX-21
gateway.
22. Err
Low battery level in the TRV head.
XX-22
23. Err
TRV head's pairing error or head is
incompatible with the system.
XX-23
Err
Thermostat was rejected by the
24.
wiring centre.
XX-24
Err
Thermostat has lost connection with
25.
XX-25 the nearest 230V powered device.
Wiring centre has lost connection
Err
with thermostat of the given zone:
e.g. 26 = with zone 9; 27 = with
XX-26
26-29.
zone 10; 28 = with zone 11, 29 =
XX-29
with zone 12. Error is displayed on all
thermostats.
Err
TRV head has a problem with the
30.
XX-30 internal gear mechanism.
Err
Adaptation error of the TRV head
31.
assembled on the radiator valve
XX-31
insert.
Err
The RX10RF receiver has lost
33.
connection with thermostat.
XX-33
ERROR DESCRIPTION
• Is the wiring centre turned on? Status Network LED diode should be
solid.
• Force identification process from the coordinator/gateway side and
check if devices are within the network.
• If the LED diode of the AUTO/MANUAL receiver switch is flashing, follow
the RX10RF manual instruction for pairing.
• Check TRV head batteries (replace if necessary).
• Check if the coordinator/ internet gateway is connected to the power
supply.
• Force identification process from the coordinator/gateway side and
check if devices are within the network.
• Send the heating signal from thermostat.
• Replace TRV head batteries.
• Remove TRV head from the system and repeat pairing procedure with
thermostat.
• Perform the thermostat's pairing procedure again.
• Check the power supply of the nearest 230V device. If there is problem
with RF signal range, install the ZigBee Network Repeater and pair
thermostat with the receiver again (wiring centre, TRV head etc.)
• Check the thermostat's power supply.
• Send the heating signal from thermostat.
• If necessary, reinstall the thermostat.
• Reinstall the TRV head or replace it. If necessary, contact with the
SALUS Technical Department.
• Check assembly of the TRV head on radiator valve insert and reinstall
the TRV head.
• Check the compatibility of the TRV head and radiator valve insert;
replace the valve insert if necessary.
• Force identification process from the coordinator/gateway side and
check if devices are within the network.
• Send the heating signal from thermostat side and check if RX10RF
receiver is turning ON.
• If the top LED diode is flashing, perform the pairing procedure
according to the RX10RF manual instruction.
• Pair thermostat with the RX10RF receiver again according to the ther-
mostat's manual instruction.
TROUBLESHOOTING
79