Franklin Electric SUBDRIVE CONNECT PLUS Owner's Manual
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Franklin Electric SUBDRIVE CONNECT PLUS Owner's Manual

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Summary of Contents for Franklin Electric SUBDRIVE CONNECT PLUS

  • Page 1 SUBDRIVE CONNECT PLUS Owner's Manual franklinwater.com...
  • Page 2 Under no circumstances, including but not limited to, negligence, shall Franklin Electric be liable for any direct, indirect, special, inciden- tal, consequential, or other damages, including, but not limited to, loss of data, property damage, or expense arising from, or in any way connected with, installation, operation, use, or maintenance of the product based on the material in this manual.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS PRODUCT INFORMATION - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7 Description - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7 Features- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7 Applications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8...
  • Page 4 OPERATION- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28 Hand/Auto Mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28 System Status - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28 Fault Detected - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28...
  • Page 5 Failure to comply with national and local electrical and plumbing codes and within Franklin Electric recommendations may result in elec- trical shock or fire hazard, unsatisfactory performance, or equip- ment failure.
  • Page 6 • This product is recommended for use with Franklin Electric plumbing, or other metal near the motor or cable, using 4-inch and 6-inch submersible motors or above-ground wire no smaller than motor cable wires.

  • Page 7: Product Information

    Franklin Electric Moisture Sensor Kit. • PT100/PT1000 input for motor temperature alarm and fault Communication • The SubDrive Connect Plus mobile app can be used to adjust advanced settings, monitor drive charac- teristics, view settings changes and fault history, and update drive firmware.

  • Page 8: Applications

    PRODUCT INFORMATION Applications Applications Frame 2 Models Weight Motor HP Motor HP DV/DT Model No. Volts Pump Type lbs/kg 3Φ Input 1Φ Input Output Amps Filter SDCP-SUB0723 47.8 /21.7 Submersible SDCP-SUB1023 48.3/21.9 Submersible SDCP-CEN0723 43.8/19.9 Centrifugal SDCP-CEN1023 44.2/20.0 Centrifugal SDCP-SUB1043 48.1/21.8 Submersible SDCP-SUB1543...

  • Page 9: Unpacking And Inspection

    UNPACKING AND INSPECTION Transportation and Storage UNPACKING AND INSPECTION Transportation and Storage Risk of damage to drive or other equipment. • Do not stack drive boxes more than three high (Frame 2) or two high (Frame 3) when palleting for storage.

  • Page 10: Installation Planning

    INSTALLATION PLANNING Planning Considerations INSTALLATION PLANNING Planning Considerations The planned usage of the overall system will determine which options STEP 1 Hardware Application: and control methods are Intended Function: appropriate, as well as how the VFD Submersible should be installed and Constant Pressure Water Systems Surface Pump Plan System...

  • Page 11: Installation And Setup

    The above drawing illustrates how a typical submersible pump system should be arranged for a constant pressure application. Pump and Franklin Electric Motor. Refer to the Franklin Electric AIM Manual for pump, pipe, and cable sizing information. 2. Check Valve 3.

  • Page 12: Typical Surface Pressure Boosting Application

    Pressure Transducer or Sensor: Locate within 5 feet (1.5 m) of pump discharge. Install in a vertical position. 8. SubDrive Connect Plus VFD 9. Power Supply from Electrical Panel. Single phase (shown) 208/230 VAC ± 10%, three phase 230 VAC ±10%, or three phase 460 VAC ±10% (depending on drive model rating).

  • Page 13: Minimum Pressure Tank And Supply Pipe Sizing

    INSTALLATION AND SETUP Installation Process Minimum Pressure Tank and Supply Pipe Sizing A VFD system needs only a small pressure tank to maintain constant pressure, although a larger tank may be used. The pressure tank pre-charge setting should be 70% of the targeted system pressure. NOTE: The included transducer measures up to 200 PSI, ensure that the pressure tank is rated adequately.

  • Page 14: Physical Installation

    PHYSICAL INSTALLATION Environmental Requirements PHYSICAL INSTALLATION Environmental Requirements Risk of damage to drive or malfunction can occur due to improper handling, installation, or environment. • Install in a location where temperature is within the range of product rating. • Mount VFD vertically (top up) for proper heat dissipation. •...

  • Page 15: Drive Dimensions

    PHYSICAL INSTALLATION Drive Dimensions Drive Dimensions Frame 2 Frame 3...

  • Page 16: Electrical Installation

    ELECTRICAL INSTALLATION Wiring Guidelines ELECTRICAL INSTALLATION Wiring Guidelines Follow the recommendations in this section to ensure best performance of the drive and to avoid interfer- ence with other devices. Risk of damage to VFD or malfunction can occur. Follow all wire routing and grounding instructions carefully. Inductive currents caused by parallel wiring, or close proximity between high voltage and control wiring can cause unexpected behaviors.

  • Page 17: Branch Circuit Protection

    1-Phase: Generators should be sized such that their Prime Rating for current capability (typically specified with a power factor of 1.0) exceeds 150% of the Rated Input Amps for the SubDrive Connect Plus model being used. 3-Phase: Generators should be sized such that their Prime Rating for current capability (typically specified with a...

  • Page 18: Output (Motor) Wire Sizing

    ELECTRICAL INSTALLATION Wiring Guidelines Output (Motor) Wire Sizing Submersible Motors Rated Rated Rated AWG 600V Copper Wire Sizes, 75° C Insulation, and Motor Cable Lengths (in feet) Input Output Model Output Output Phase 2/0 3/0 Volts Amps SDCP-SUB0723 1540 2400 2980 3660 4480 5470 6690 8020 SDCP-SUB1023 1430 1790 2190 2690 3290 4030 4850 SDCP-SUB1523...

  • Page 19: Conduit Locations And Sizing

    ELECTRICAL INSTALLATION Wiring Guidelines Conduit Locations and Sizing Use appropriate strain relief or conduit connectors. Close any open conduit holes before finishing installation. Frame 2: Incoming power supply—Knockout = 1.13 in. (28.7 mm), Knockout = 1.38 in. (35.0 mm) 2. Power output to motor—Hole = 1.73 in (44.0 mm), Knockout = 1.98 in.

  • Page 20: High Voltage Wiring Connections

    ELECTRICAL INSTALLATION High Voltage Wiring Connections High Voltage Wiring Connections Contact with hazardous voltage could result in death or serious injury. • Disconnect and lock out all power before installing or servicing equipment. • Connect the motor, the drive, metal plumbing, and all other metal near the motor or cable to the power supply ground terminal using wire no smaller than motor cable wires.

  • Page 21: Power Circuit And Motor Connections

    ELECTRICAL INSTALLATION High Voltage Wiring Connections Power Circuit and Motor Connections NOTE: Do not use power tools to tighten these screws, use hand tools only. Refer to “Maximum Torque” on page 17 for wire size and torque information. Power Input Connector: Remove one of the knockouts on the bottom left side of the drive. Route the incoming power leads through the opening on the bottom left side of the drive and connect them to the Power Board terminal block (#1 above).

  • Page 22: Control Circuit Connections

    • I-/V- Negative connections for the excitation and voltage sensing circuits for two, three, and four wire PT100/PT1000 RTD sensors 6. Moisture Sensor – The WET SENSOR terminal supports the Franklin Electric Moisture Sensor. Refer to “Accessories” on page 52 to order this part.

  • Page 23: Drive Configuration

    The drive can also be programmed electronically using the FE Connect - SubDrive Connect Plus mobile app. For this option, DIP SW1 Position 1 must be in the ON (up) position. This setting disables DIP switch control and mobile app programming overrides any manual DIP switch settings.

  • Page 24: Bump Mode Configuration (Dip Sw1 - Position 5)

    The Bump mode configuration is Aggressive when the switch is in the on (up) position. NOTE: Additional configuration of the Bump Mode feature is available in the SubDrive Connect Plus mobile app. Broken Pipe Protection (DIP SW1 – Position 6) When enabled (in Auto mode only), the Broken Pipe (BP) Protection feature stops the system and displays a Fault condition if the drive runs at full speed for 10 minutes without reaching the pressure setpoint.

  • Page 25: Menu Settings

    DRIVE CONFIGURATION Menu Settings Menu Settings To adjust system settings, make sure power is off and remove the cover. Next, power the drive to make menu changes. When changes are complete, power off the drive before replacing the cover. Use the arrow keys to the right of the Display to navigate through the setup menus.
  • Page 26 DRIVE CONFIGURATION Menu Settings Drive speed control is based on the difference between the system/primary setpoint and the transducer feedback value. As user demand (flow) causes pressure changes, the drive varies the output frequency (motor speed) to maintain pressure at or near the target setpoint. For large operations that might require several drives and pumps, refer to “MultiDrive Feature (mobile app only)”...

  • Page 27: Special Functions

    DRIVE CONFIGURATION Menu Settings Underload Off Time: This setting determines how long the drive will wait before attempting to run after an Underload event. The default is Smart Reset, but is user-adjustable from 5 minutes to 24 hours. This setting scrolls by 1 MIN, then fast scrolls with increased rate upon holding down UP or DOWN button.

  • Page 28: Operation

    6. The Bluetooth icon indicates that the VFD is connected to a mobile device running the FE Connect - SubDrive Connect Plus mobile app. A thermometer icon displayed at the left side of the screen indi- cates the drive is in Over Temperature Foldback.

  • Page 29: Protection Features

    25 psi for 10 minutes, the VFD will stop and fault on Broken Pipe F14. Manual reset is required. If the system is used with a sprinkler system or is being used in an other high-flow system, this protection feature should be disabled. This feature can also be enabled and adjusted using the SubDrive Connect Plus mobile app.

  • Page 30: Underload Protection

    Underload event. The default time is Smart Reset (5 minute duration, but double the reset time for each subsequent reset attempt), but is user-adjustable through programming or via the SubDrive Connect Plus mobile app from 5 minutes to 24 hours.

  • Page 31: Communications

    FE Connect Mobile Application COMMUNICATIONS FE Connect Mobile Application The SubDrive Connect Plus companion app is an intuitive way to wirelessly configure and control your VFD. It provides features such as: • Simple, application-based setup for quick and easy startup •...

  • Page 32: Using The Mobile App

    To communicate with a SubDrive Connect Plus that has been paired with the app: On the My Products screen, tap the name of the drive to connect to the device and enter the Dashboard.

  • Page 33: Advanced Application Options

    The SubDrive Connect Plus system can support up to eight pumps and drives. Methods of Operation The SubDrive Connect Plus multi-pump system is designed to operate as a constant pressure system using PID feedback control. It can also be used as a pressure boosting system with dual PID control. It is possible to use a pressure setpoint potentiometer, but it must be wired to all drives.

  • Page 34: Sequence Assignment

    ADVANCED APPLICATION OPTIONS MultiDrive Feature (mobile app only) Lag: A Lag drive becomes active when the Master determines that the setpoint cannot be met by the Lead. • Before a Lag drive can start, it must be in Auto mode, with its own run command, and a run command from the Master.

  • Page 35: Installation And Setup

    ADVANCED APPLICATION OPTIONS MultiDrive Feature (mobile app only) Installation and Setup 1. Pressure Gauge 2. Pressure Relief Valve 3. Pressure Transducer 4. Check Valve Before the MultiDrive function will operate, each drive must be configured individually using the SubDrive Connect Plus mobile app. The Master drive must be configured as VFD 1 and the initial Lag drive must be configured as VFD 2, and so on for remaining drives and pumps.

  • Page 36: Multidrive Parameter Programming

    ADVANCED APPLICATION OPTIONS MultiDrive Feature (mobile app only) MultiDrive Parameter Programming Set the following parameters to enable a multi-drive network: MultiDrive Set: This setting defines the number of drives in the system, including Lead and Lags. MultiDrive ID: This setting is used to assign a unique identification number (VFD 1-8) to each drive in the system.

  • Page 37: Maintenance

    MAINTENANCE Programming Defaults MAINTENANCE Programming Defaults Set Parameter via: Change Parameter Default Value Units Range while Description Progra Connect Running Switch mming • Submersible Sets the motor type as submersible Motor Type Submersible or centrifugal (surface) • Centrifugal • By Frame Size and Set to match motor nameplate cur- Motor Current...
  • Page 38 MAINTENANCE Programming Defaults Set Parameter via: Change Parameter Default Value Units Range while Description Progra Connect Running Switch mming • Slow Adjusts how quickly the system System Slow • Medium responds to changes in pressure and Response flow • Fast Parameter used to specifically PID P-Gain •...
  • Page 39 MAINTENANCE Programming Defaults Set Parameter via: Change Parameter Default Value Units Range while Description Progra Connect Running Switch mming Timer to regulate how quickly lags Lag Start Delay Seconds • 0 to 600 are added in multidrive operation • Low Frequency Speed at which Lead drive must run Lag Stop Hz...
  • Page 40 MAINTENANCE Programming Defaults Set Parameter via: Change Parameter Default Value Units Range while Description Progra Connect Running Switch mming Sets the amount of time the drive Broken Pipe 10 M Minutes • 1 to 60 must run before broken pipe protec- Delay tion will stop the motor.

  • Page 41: Troubleshooting

    A maximum of 100 events are recorded. Events can be viewed and retrieved with the USB device or the SubDrive Connect Plus mobile app.
  • Page 42 • Troubleshoot system to locate reason for high pressure setting Internal PCB Fault • A fault was found internal to • Contact your Franklin Electric Service Personnel drive • Unit may require replacement. If problem persists, note the sub-fault number on the display before contacting the FE Service Personnel.
  • Page 43 MAINTENANCE Troubleshooting Code Fault Possible Cause Corrective Action Control Board Fault • EEPROM error • Cycle power to see if fault resets. • Bluetooth error • Check cable connection between Control Board and Power Board. Check all programming parameters. • Verify all programming parameters •...
  • Page 44 • Drives using the built-in • Firmware version of one or more drives must be updated to a Mismatch MultiDrive function have matching firmware version using the SubDrive Connect Plus firmware versions that are not mobile app. matched MultiDrive Comm •...

  • Page 45: Symptom Based Troubleshooting

    MAINTENANCE Troubleshooting Symptom Based Troubleshooting Condition Display Possible Cause Corrective Action • No supply voltage • Verify cable connection between Power Board and Control present Board None • Control Board cable • If correct voltage is present, replace drive disconnected or loose •...
  • Page 46 MAINTENANCE Troubleshooting Condition Display Possible Cause Corrective Action • Check fault code and • Proceed to fault code description and remedy Runs But Trips see corrective action • Pressure sensor setting, • Adjust pressure sensor, check pump rotation pump rotation, pump •...

  • Page 47: Periodic Maintenance

    Battery is to be disposed or recycled per national, regional, and local laws and regulations. Do not place in the trash, in water, or incinerate. The SubDrive Connect Plus uses a replaceable battery to power the real time clock for fault and configuration change logging. The battery is located to the upper left of the Control Board display.

  • Page 48: Airflow Channel Cleaning

    MAINTENANCE Periodic Maintenance Airflow Channel Cleaning bodily injury or equipment damage. Risk of • Power off the drive for at least 5 minutes to allow internal voltage to discharge. • The airflow channel shall be serviced by a qualified serviceman. •...

  • Page 49: Fan Replacement

    MAINTENANCE Periodic Maintenance Fan Replacement Contact with hazardous voltage could result in death or serious injury. • Do not attempt to replace fans until power has been removed and 5 minutes have passed to allow internal voltage to discharge. In the event that the cooling fans fail and results in a frequent occurrence of Fault 7: Overheated Drive faults, the fans are replaceable.

  • Page 50: Firmware Update Procedure

    App File Preparation The FE Connect - SubDrive Connect Plus mobile app can be used to download the latest firmware to the drive. Go to the Menu screen and press the button labeled Hardware. Follow the instructions on the app screen.

  • Page 51: Specifications

    SPECIFICATIONS Common Specifications SPECIFICATIONS Common Specifications SubDrive Connect Plus Voltage 208/230 ± 10% VAC or 460 ± 10% VAC Phase In Single-Phase or Three-Phase (208/230 VAC) or Three-Phase (460 VAC) Frequency 60 Hz “Applications” on page 8 Current (max) Model dependent, refer to...

  • Page 52: Accessories

    SPECIFICATIONS Accessories Accessories Accessory Detail Options Part Number 4-20mA pressure transducer with isolator and 25 ft 100 PSI 226905912 Analog Pressure Transducer Kit cable 200 PSI 226905911 10 ft 226910901 25 ft 226910902 Analog Pressure Transducer 50 ft 226910903 Outdoor rated cable to connect transducer to drive Cable Kit 100 ft 226910904...

  • Page 53: Standard Limited Warranty

    STANDARD LIMITED WARRANTY Except as set forth in an Extended Warranty, for one (1) year from the date of installation, but in no event more than two (2) years from the date of manufacture, Franklin hereby warrants to the purchaser (“Purchaser”) of Franklin’s products that, for the applica- ble warranty period, the products purchased will (i) be free from defects in workmanship and material at the time of shipment, (ii) perform consistently with samples previously supplied and (iii) conform to the specifications published or agreed to in writing between the purchaser and Franklin.
  • Page 54 NOTES...
  • Page 55 NOTES...
  • Page 56 For technical assistance, please contact: 800.348.2420 | franklinwater.com Form 226203201 Rev. 000 04/2020...

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